Deacon Jones Ford Lincoln - Service Center
Goldsboro, NC
342 Reviews of Deacon Jones Ford Lincoln - Service Center
I took my truck Monday 8-8-22 at 8:00 in the morning to get the Works done they had it all day. When I got off of work at 4:00 it was not ready they had the truck for 8 hours to do a oil change and had to get the Works done they had it all day. When I got off of work at 4:00 it was not ready they had the truck for 8 hours to do a oil change and had to wait 30 mins. for the job to get done..... Not sure if I will be back..... If they checked the tires the air was let out to 34 tire pressure and should be 38 tire pressure when cold .... More
This dealership is a fairly good dealership, I have owned my F-150 for a few years and is well pleased. Like any other business there is always room for improvement, but overall it’s pretty good. I still thi my F-150 for a few years and is well pleased. Like any other business there is always room for improvement, but overall it’s pretty good. I still think the work that was done should have been covered under my warranty for More
On Tuesday the 6TH of Oct, i brought my 2021 Ranger in for the first oil change. After the service was complete I was told that the service cost was $54.88, while I was going to tell the counter person for the first oil change. After the service was complete I was told that the service cost was $54.88, while I was going to tell the counter person that I had a maintenance plan (5003-970140 with cost $1195.00) he started talking to another person and was NOT listening to me. When he finally got back to me, he smiled and said that will be 54.88. I didnt confront the person in front of others, so I paid and left. Buy reporting this in this survey MAYBE someone will listen now. If I still have to pay for future service, which I have ALREADY paid for. I will seek a refund on my service plan. More
Recall on my 2018 Lincoln on 9/02/2021. Service was outstanding, and dealership was very comfortable. I will at some point return to this dealership for service, and, at some point for a new vehicle! S outstanding, and dealership was very comfortable. I will at some point return to this dealership for service, and, at some point for a new vehicle! Service personnel were very professional. Gerri Edgerton More