Deacon Jones Ford Lincoln

I enjoyed the friendly atmosphere, and Bergen was very knowledgeable about the car!! I am especially grateful that with my purchase the sales manager is going to be donating 1,ooo.oo to my church that I p knowledgeable about the car!! I am especially grateful that with my purchase the sales manager is going to be donating 1,ooo.oo to my church that I pastor. Yge Summit Rd. Church of God @ P.O. Box 2162 Eden, NC. 27288!!! More

DO NOT COME TO THIS DEALERSHIP! Came in dealership to get DO NOT COME TO THIS DEALERSHIP! If I could I would give them 0 stars. Came in dealership to get a replacement key for my wife and my car. Had to wait DO NOT COME TO THIS DEALERSHIP! If I could I would give them 0 stars. Came in dealership to get a replacement key for my wife and my car. Had to wait in parts for assistance who sent us to service. Had to wait 1 and 1/2 hours before key completed, and area was not busy. Then finally when got new key in ignition, our driver's power seat did not work. I know for fact my seat worked this morning before we came to dealership. Then service guy comes and tells us in lobby that his guys did not move the seat. He flat out LIED to us trying to cover his butt. Had to wait even longer for them to "figure it out". Service guy came back out said "maybe our guys did move it back". Then proceded to tell us that they "zip-tied" the switch under the driver seat. What the *&?! You break it and you "rig" up my car? To top it off, the service guy didn't even apologize!! PLEASE, PLEASE do not come here and waste your time! Bunch of liars and con artists. They will scam you out of your money, time and add more damage to your vehicle. We got screwed and accused. More

FAIR- FAST-SERVICE Been a customer with dealership over 30 years always helpful. Robert in service knows more about a Ford than Ford. Jeff Hill a good guy to deal with Been a customer with dealership over 30 years always helpful. Robert in service knows more about a Ford than Ford. Jeff Hill a good guy to deal with. Bill Knotts More

Prompt, and efficient As always, the service here is friendly and prompt. Car is always ready when promised, and if there may be delays they let you know up front. As always, the service here is friendly and prompt. Car is always ready when promised, and if there may be delays they let you know up front. More

WOREST COMPANY EVER , STAY CLEAR FROM THEM PLEASE DON'T EVER BUY A CAR FROM THIS DEALERSHIP EVER , THE FINANCE DIRECTOR JORDON BASICALLY CALLED ME A LIER AND I WAS STEALING SOMEONE'S IDENTITY . PLEASE DON'T EVER BUY A CAR FROM THIS DEALERSHIP EVER , THE FINANCE DIRECTOR JORDON BASICALLY CALLED ME A LIER AND I WAS STEALING SOMEONE'S IDENTITY . FIRST THING THAT JORDON TOLD ME WAS IF IM WHO I SAY I AM I NEEDED TO REALLY GO TO MY HOMETOWN SHERIFF DEPARTMENT AND FILE A POLICE REPORT FOR IDENTITY THEFT BECAUSE WHAT FORD SAID I WAS A THEFT AND I STOLED MY OWN IDENTITY . SO I FILED A POLICE REPORT WITH THE MAJOR CRIMES UNIT AT THE SHERIFF'S OFFICE AND ALSO CALLED FORD CREDIT FRAUD DIVISION AND THEY WERE BLOW AWAY TO SEE HOW THE FINANCE MANGER OF DEACON JONES WAS REFUSING TO SELL ME A 74K TRUCK WHEN FORD CREDIT ONLY WANTED A SS CARD AND DL AND PASSPORT TO VERIFY WHO I WAS . I FAXED EVERYTHING OVER TO FORD CREDIT FRAUD DIVISION AND TALKED TO A JESSICA AND SHE STATED DEACON JONES WENT TO FAR AND I DO NOT NEED TO DO BUSINESS WITH THAT DEALERSHIP . JORDON FROM DEACON JONES ALSO STATED CALLING OTHER DEALERSHIPS WERE I HAVE BOUGHT OTHER CARS TO TRY TO SNICK INFO FROM THEM . I WENT STRAIGHT TO CROSSROADS FORD IN CARY AND BOUGHT A NEW 2019 F250 KING RANCH DIESEL FOR 10K OFF STICKER WITH 5.99 APR FOR 75 MO WITH NO PAYMENTS FOR 120 DAYS AND WENT THROUGH FORD MOTOR CREDIT . ALL DEACON JONES DEALERSHIPS WENT DOWN HILL WHEN THE OLD MAN DIED . OLD MAN DEACON JONES WAS A GREAT MAN AND A FRIEND OF OUR FAMILY SENSE THE EARLY 80'S AND MY PARENTS WERE ON THE BOARD OF DIRECTOR'S AT FIRST CITIZENS BANK WITH ME FOR YEARS AND WE HAVE HAD A HOUSE IN FLORIDA NEXT TO HE'S HOUSE FOR EVER. I HAVE CONTACT MAY TEAM OF ATTORNEYS TO SEE WHAT LEGALLY I CAN DO . More

Purchasing an F-150 The entire staff at Deacon Jones Ford was wonderful in helping me purchase my F-150. They provided excellent service and made the truck buying experi The entire staff at Deacon Jones Ford was wonderful in helping me purchase my F-150. They provided excellent service and made the truck buying experience as easy and enjoyable as it could be. I would recommend anyone looking to buy a vehicle consider the team at Deacon Jones Ford in Goldsboro, NC. I have been buying cars from them for over 10 years. More

Always a pleasure doing business with the sales staff. This the 3rd of the last 3 vehicles we have purchased. I wouldn’t go anywhere else. We have been led through the buying experience by the same salesm This the 3rd of the last 3 vehicles we have purchased. I wouldn’t go anywhere else. We have been led through the buying experience by the same salesman. A fantastic job by all involved. And we will be back. We feel fortunate to have someone in this business we totally trust. More

Buying Our Car We have bought our last 2cars from this dealership. We’ve been very pleased. No pushing you to buy, patience, answers questions. Top-notch! I’ve dea We have bought our last 2cars from this dealership. We’ve been very pleased. No pushing you to buy, patience, answers questions. Top-notch! I’ve dealt with Shell for many years, he is best salesman I know and he is honest! More

Great experience This was the quickest and most easiest car buying experience we have ever done! The salesman and all we dealed with was very nice,not pushy, and very This was the quickest and most easiest car buying experience we have ever done! The salesman and all we dealed with was very nice,not pushy, and very professional but friendly. I love our 2017 Ford F-150. More

Awesome, Sales, Finance.... horrible cleanup crew I’ve bought several new fords from Deacon Jones Ford since 2001 and I was also an Employee (I left on good terms) Shane Bjoring is the best salesman I’ve bought several new fords from Deacon Jones Ford since 2001 and I was also an Employee (I left on good terms) Shane Bjoring is the best salesman I have ever dealt with. sales and finance departments are the best around. The only reason I only gave 4 stars is because of the incompetent wash/cleanup crew that prepares cars for delivery. There is generally 2-4 of them back there at a time and and it still takes them up to two hours to wash a vehicle. Additionally when I bought my new 2017 mustang GT, there were deep scratches in the trunk through the clearcoat. Instead of telling management, they used a dealer name plate to cover it up. this was confirmed when the detail crew supervisor admitted to seeing the paint damage and he was the one who covered it up. Once again, I experienced issues with the detail crew not only as a customer but as an employee. If ford would change their surveys and make delivery and cleanup a separate rating that won’t hurt the salesman, you would see a lot more complaints. fortunately, Shane my salesman had the flaws fixed in my paint. I’m overall very satisfied with the buying experience but if I was the General manager, I would Fire every single one of those guys washing cars. Just my opinion. More