Deacon Jones Ford Lincoln

Buying Our Car We have bought our last 2cars from this dealership. We’ve been very pleased. No pushing you to buy, patience, answers questions. Top-notch! I’ve dea We have bought our last 2cars from this dealership. We’ve been very pleased. No pushing you to buy, patience, answers questions. Top-notch! I’ve dealt with Shell for many years, he is best salesman I know and he is honest! More

Great experience This was the quickest and most easiest car buying experience we have ever done! The salesman and all we dealed with was very nice,not pushy, and very This was the quickest and most easiest car buying experience we have ever done! The salesman and all we dealed with was very nice,not pushy, and very professional but friendly. I love our 2017 Ford F-150. More

Awesome, Sales, Finance.... horrible cleanup crew I’ve bought several new fords from Deacon Jones Ford since 2001 and I was also an Employee (I left on good terms) Shane Bjoring is the best salesman I’ve bought several new fords from Deacon Jones Ford since 2001 and I was also an Employee (I left on good terms) Shane Bjoring is the best salesman I have ever dealt with. sales and finance departments are the best around. The only reason I only gave 4 stars is because of the incompetent wash/cleanup crew that prepares cars for delivery. There is generally 2-4 of them back there at a time and and it still takes them up to two hours to wash a vehicle. Additionally when I bought my new 2017 mustang GT, there were deep scratches in the trunk through the clearcoat. Instead of telling management, they used a dealer name plate to cover it up. this was confirmed when the detail crew supervisor admitted to seeing the paint damage and he was the one who covered it up. Once again, I experienced issues with the detail crew not only as a customer but as an employee. If ford would change their surveys and make delivery and cleanup a separate rating that won’t hurt the salesman, you would see a lot more complaints. fortunately, Shane my salesman had the flaws fixed in my paint. I’m overall very satisfied with the buying experience but if I was the General manager, I would Fire every single one of those guys washing cars. Just my opinion. More

Best vehicle purchasing experiences I just purchased my 3rd vehicle from Shane at Deacon Jones. I live on the coast about 2 hours from the dealership, so it certainly is not convenience I just purchased my 3rd vehicle from Shane at Deacon Jones. I live on the coast about 2 hours from the dealership, so it certainly is not convenience that makes me shop with this auto group. It is however, the best dealership pricing, customer service and care that makes it worth the effort. Shane helps me find what I'm looking for, the finance folks search to find me the best terms, and they deliver my vehicle to me when we reach a deal. It really is that easy to work with them. I recommend them to everyone I know. Thanks Deacon Jones! More

thanks VERY FRIENDLY, WORKED WELL WITH ME TO FIND SOMETHING THAT MATCHED MY NEEDS. NOT PUSHY AND DID A LOT TO ACCOMMODATE ME INTO A NEW VEHICLE VERY FRIENDLY, WORKED WELL WITH ME TO FIND SOMETHING THAT MATCHED MY NEEDS. NOT PUSHY AND DID A LOT TO ACCOMMODATE ME INTO A NEW VEHICLE More

Best Service Ever, Not Pushy, only very helpful I always said that I would never buy another car that I had to have a payment on, after having a vehicle for so long that was paid off. However, my ol I always said that I would never buy another car that I had to have a payment on, after having a vehicle for so long that was paid off. However, my old vehicle suddenly broke down without a warning and I knew I needed something more reliable. I was referred to Deacon Jones by a family member, and I have to say they EXCEEDED my expectations. I wanted a certain payment that I knew I was comfortable with, not what the bank said I could afford (which was higher then my comfort zone). Deacon Jones, found me the perfect car, 2013 Ford Focus, beautiful and in like new condition. Lester and John @ Greenville Deacon Jones went above and beyond to help me. Please go see them. More

Made buying my first new car a breeze! At the tender age of 59, I bought the first brand new car in my life! The salesman, Billy Hedgepeth, was respectful, friendly, and he worked hard to g At the tender age of 59, I bought the first brand new car in my life! The salesman, Billy Hedgepeth, was respectful, friendly, and he worked hard to get me the best deal possible. Financing hooked me up with Ford Credit, and I drove away a happy woman. My 2017 Ford Focus SEL is a fun ride, and I will be back to Deacon for my next new car! More

horrible service keep your car away from this dealership if you want it fixed properly worse dealership i have ever been to and the GM Scott is the biggest lier i hav keep your car away from this dealership if you want it fixed properly worse dealership i have ever been to and the GM Scott is the biggest lier i have ever talked to More

Unwilling to fix damage caused to my vehicle On April 5, 2017, I dropped my 2016 Ford F-150 truck off first thing in the morning for a previous issue they were fixing. Later that day I went back On April 5, 2017, I dropped my 2016 Ford F-150 truck off first thing in the morning for a previous issue they were fixing. Later that day I went back to the dealership to retrieve something I forgot inside my truck. At that time my service writer, Haley McBrayer, told me that my truck was in detail. As we walked back to retrieve my items she asked me if it was okay if they removed some pinstripe residue that was on there. At that point, I could see that the detailer was already half down the side of my truck removing it. Deacon Jones Ford elected to have my truck sent to detail, I did NOT authorize this to be done. However, at that point, I had no reason to think they wouldn’t do a good job. I trusted that the Deacon Jones Ford detailer would take care of my truck and do it properly. Unfortunately, the result is now I have very distinct haze/swirl marks running down all four doors of my truck created in the process of removing the residue. Waiting for a day off, I went back up to the dealership on 25 April 2017. The General Manager of Deacon Jones Ford Scott Johnson, requested that I bring it back up there so he could take a look at the damage. Upon his inspection, he simply dismissed it and said I that he didn’t feel like it was a big deal and that I can get it fixed myself. I explained to him that it would need paint correction to remove the severe swirl marks. This according to a quote that I received from a commercial detailing shop before I returned to the dealership. The General Manager of Deacon Jones Ford, Scott Johnson, after acknowledging there were in fact swirl marks, said that it wasn’t worth what they quoted me and without saying anything else he just walked away. More

Buying Made Easy Buying my used Truck could not have been eaiser, No pressure, straight out care. Could not have asked for friendliness of the sales and staff. Buying my used Truck could not have been eaiser, No pressure, straight out care. Could not have asked for friendliness of the sales and staff. More