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Deacon Jones Ford Lincoln

Goldsboro, NC

Overview
Reviews
Vehicles
4.8
682 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey. With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
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3301 McLain Street

Goldsboro, NC

27520

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Showing 682 reviews

December 12, 2024

Got a nail in one of our tires within the first week of ownership. Unfortunately, the nail was located in a place where the tire had to be replaced. Luckily when we purchased the vehicle, we signed up fo More

by barneschris72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember names
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Dec 20, 2024 -

Deacon Jones Ford Lincoln responded

Hi Barneschris72, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Thank you so much again for your feedback! We hope you have a great day! Hunter Stovall (800) 921-7994 https://www.deaconjonesfordlm.com/

December 12, 2024

Very friendly makes you feel like family when you go in. They try to help out best they can More

by fleischer780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Dec 20, 2024 -

Deacon Jones Ford Lincoln responded

Fleischer780, we are glad we could help! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Hunter Stovall (800) 921-7994 https://www.deaconjonesfordlm.com/

December 11, 2024

Professional service department. Always courteous and on time. The staff is knowledgeable and explains the service provided. More

by BLOUNTC
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mark Hill
Report | Print
Dec 20, 2024 -

Deacon Jones Ford Lincoln responded

Blountc, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Deacon Jones Ford Lincoln Hunter Stovall (800) 921-7994 https://www.deaconjonesfordlm.com/

December 11, 2024

The guys went above and beyond to help me out of a situation I was In on a trade More

by wessellb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan
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Dec 20, 2024 -

Deacon Jones Ford Lincoln responded

Wessellb, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Hunter Stovall (800) 921-7994 https://www.deaconjonesfordlm.com/

December 10, 2024

Great service from all that I had any dealings with. Everyone very helpful and polite. More

by Beverlyt1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot names
Report | Print
Dec 20, 2024 -

Deacon Jones Ford Lincoln responded

Beverlyt1961, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Deacon Jones Ford Lincoln! Hunter Stovall (800) 921-7994 https://www.deaconjonesfordlm.com/

December 10, 2024

Mr. Frank and Mr. Michael are AMAZING!!!! I went in for a recall on my car and as always, Mr. Frank was so polite and friendly! I’ve worked with him in the past and he has always made sure to keep me updated More

by michellecovington04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Frank, Mr. Michael (Service Department)
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Dec 20, 2024 -

Deacon Jones Ford Lincoln responded

Hi Michellecovington04, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Deacon Jones Ford Lincoln Hunter Stovall (800) 921-7994 https://www.deaconjonesfordlm.com/

December 10, 2024

I get all my car repairs done here because I own 2004 Lincoln and a 1995 Lincoln. Been coming here for over 20 years. Robert , John Mark, Frank, and everyone takes care of my cars. I only want Ford pa More

by SOLVEAPROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, John Mark, Frank, and others that I know by sight.
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Dec 12, 2024 -

Deacon Jones Ford Lincoln responded

Solveaprob, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care!

December 09, 2024

Jeff Hill did a great job of making sure that I was satisfied with the closing process of my purchase. More

by NATPERFECT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Hill
Report | Print
Dec 12, 2024 -

Deacon Jones Ford Lincoln responded

Natperfect, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!

December 08, 2024

Deacon Jones Ford dealership is a great place. They say what they are going to do and then do it. More

by Andyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know names
Report | Print
Dec 12, 2024 -

Deacon Jones Ford Lincoln responded

Andyc, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 07, 2024

Did not have my maintenance plan on file I am paying for. I called gave them the number and said would call me back and never did. More

by AJH112218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know their names. Was not wearing a name tag.
Report | Print
Dec 12, 2024 -

Deacon Jones Ford Lincoln responded

Ajh112218, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (919) 736-3387 so we may assist you in moving forward towards a resolution.

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