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Deacon Jones Ford Lincoln
Goldsboro, NC
681 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey.
With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 681 reviews
August 08, 2023
Everything went smoothly and everyone was friendly and very helpful. Could not have asked for a better experience. From the salesman Bill to the sales managers and finance lady. Plus I got a free hat to b very helpful. Could not have asked for a better experience. From the salesman Bill to the sales managers and finance lady. Plus I got a free hat to boot. More
by idspeck
Employees Worked With
Bill
July 24, 2023
NEW Terrible. The staff puts in friendly and supportive face while they lie to you. I was told there was an owners manual in the car. No manual. I had a tire leaki The staff puts in friendly and supportive face while they lie to you. I was told there was an owners manual in the car. No manual. I had a tire leaking air (the sensor turned on while I was driving home from the dealership). Will they fix it No. I was told the AC worked (it was cold when I bought the car, I couldn't test it). No AC ($1500 fix). Both key fobs batteries died within 1 week. Do they call to check on you, yes. Will they call you back if you ask for anything on that check in call? No. Will they actually help you with anything they say they will? No! As far as I am concerned these guys are a classic example of sleazy used car dealers. More
by Sprinter4Life
Employees Worked With
Shaggy, Ron, owner Anthony
July 14, 2023
My truck is serviced by very competent and professional service personnel, using Ford OEM parts, oils, and filters. My truck runs today as good as the day I purchased my truck. service personnel, using Ford OEM parts, oils, and filters. My truck runs today as good as the day I purchased my truck. More
by Bud
Employees Worked With
Robert Thompsom, Frank Olivieri
July 05, 2023
Very friendly atmosphere and very helpful in getting together on price and delivery of vehicle. I've always had great experiences with Deacon Jones dealerships. together on price and delivery of vehicle. I've always had great experiences with Deacon Jones dealerships. More
by davidfnance1964
Employees Worked With
Mike Barnes, Jason Deichmueller and Regina
May 26, 2023
Excellent service. This service center is staffed by people with experience in servicing and maintaining my truck. As a result, my truck performs, and is as reliable, a This service center is staffed by people with experience in servicing and maintaining my truck. As a result, my truck performs, and is as reliable, as the day I purchased it. This service center is first class in technicians, facilities, equipment, tools, and technology. More
by Bud
Employees Worked With
Frank and Gus.
May 25, 2023
Very punctual appointments, great estimate on timeframe of when the job would be done, knowledgeable friendly staff and a great waiting room. I have roughly 6 Ford dealers closer to my home but this dealer of when the job would be done, knowledgeable friendly staff and a great waiting room. I have roughly 6 Ford dealers closer to my home but this dealership is better than the others and worth the trip. More
by Joe
Employees Worked With
Whole service department
May 19, 2023
The service was exceptional. We did not feel pressured or rushed during our car buying process. This dealer will be my first choice for future purchases. We did not feel pressured or rushed during our car buying process. This dealer will be my first choice for future purchases. More
by Philipelee112
Employees Worked With
Bergan Hartzog, Andrew Hermes
