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Deacon Jones Ford Lincoln

Goldsboro, NC

Overview
Reviews
Vehicles
4.8
758 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey. With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
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3301 McLain Street

Goldsboro, NC

27520

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Showing 758 reviews

May 14, 2024

I've always enjoyed good service at Deacon Jones. They are attentive to my needs and will meet my expectations! More

by busnrete8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael and Frank!
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Busnrete8, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! We look forward to your next visit! Take care!

May 14, 2024

Quick service. Extremely nice staff. I fely confident the job was done right. Definitely will return. More

by GRUHL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Gruhl0, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 13, 2024

Everyone was simply outstanding from the GM , sales personnel as well as the lady who completed the paperwork. Couldn’t have ask for a better experience !!! More

by Coachcl32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zan Evans- Robbie Braswell
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May 15, 2024 -

Deacon Jones Ford Lincoln responded

Hi Coachcl32, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations!

May 13, 2024

Friendly and great service! I will continue to come here when I am in town . More

by brenda_fuller@me.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of them were great. Can’t remember names.
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May 15, 2024 -

Deacon Jones Ford Lincoln responded

Thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations!

May 13, 2024

Good service it was completed in a timely manner. Knowledgeable staff and a comfortable waiting room. More

by ken.barrett
Recommend Dealer
Yes
Employees Worked With
ROBERT THOMPSON
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May 15, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 12, 2024

Top shelf people from sales to service! When you become part of the Deacon Family they never forget you! More

by radavis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employees are great people.
Report | Print
May 15, 2024 -

Deacon Jones Ford Lincoln responded

Radavis1, we are very happy we could provide you with a positive experience!

May 11, 2024

Everything exceeded my expectations. Dropped veh off and it was ready that afternoon. Great job performed by all service personal More

by RTHOMPSON21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
May 15, 2024 -

Deacon Jones Ford Lincoln responded

Hi Rthompson21, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations!

May 10, 2024

Jeff Hill has helped my family with maybe 10 + vehicles. Very happy with Jeff and Deacon Jones Ford. More

by RICK321GRADY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Hill.
Report | Print
May 15, 2024 -

Deacon Jones Ford Lincoln responded

Rick321grady, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln!

May 10, 2024

Always professional and very courteous. Would recommend to all our friends. Love service department always. More

by PACKFANS.THORNTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad, Robert, John Mark
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May 15, 2024 -

Deacon Jones Ford Lincoln responded

Hi Packfans.thornton, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations!

May 10, 2024

Service manager is ignorant and gives horrible customer service. Cost me extra money when wasn’t needed More

by qmemmelaar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert who is the service manager
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May 15, 2024 -

Deacon Jones Ford Lincoln responded

Hi Qmemmelaar, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us at (919) 736-3387 when you have an opportunity, and we will be more than happy to try and turn your experience around.

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