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Deacon Jones Ford Lincoln

Goldsboro, NC

4.8
754 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey. With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
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3301 McLain Street

Goldsboro, NC

27520

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Showing 754 reviews

June 13, 2024

Chad was awesome! He explained exactly what was wrong with the car and that we were lucky the car even made it to the dealership. Great job! More

by Mustang lover
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chad
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hello Mustang Lover, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2024

I believe that you deserve every single one of the stars from my five star review! I originally came to pick up my Bronco sport because I had scheduled an oil change with the maintenance department. I sched More

by Mvanduyne87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rylee, Bergen
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Mvanduyne87, we really appreciate your feedback! We look forward to your next visit! Take care!

June 12, 2024

A good experience at the dealership, just wish the app would work for booking an appointment. More

by ZTRAVELER09
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chad
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Ztraveler09, thanks for taking the time to leave a review.

June 12, 2024

Everyone is always polite and respectful. They do what they say they will. Always neat and orderly. More

by susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank and Gustovo.
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Susan, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2024

I was able to have a recall performed very quickly. When I called, I was told that I did not need an appointment to have the service completed. It was done the same day. More

by Scotty
Recommend Dealer
Yes
Employees Worked With
(?) Service Tech.
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Scotty, thank you so much for your high rating! We can't wait to see you again, have a great day.

June 11, 2024

It was my first visit, they were pleasant and did a good job explaining their procedure. I will be bringing my Ford there for future service. More

by bendenweyr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Bendenweyr1, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 11, 2024

All the folks in service are top notch- Chad, Frank, Mike and any I may have missed. All my contacts have been positive with an abundance of courtesy and professionalism. More

by Bill.Marshall61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad and Frank
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Bill.marshall61, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

June 11, 2024

Do a decent job. No interaction between customer and service writer. No explanation of anything. More

by beambottles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Beambottles, thank you for taking the time to leave us feedback about your experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 05, 2024

The employees were friendly and informative. They showed me around to the different departments of the store. I would recommend people to this car dealer. More

by JANSMITH73057
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick, Bergen, Mckenzie
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Jansmith73057, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2024

Mr. JB was kind, thorough, reliable, & pleasant...work was outstanding!! Much appreciated & thank you graciously More

by morgananita909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JB
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Morgananita909, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln! We do hope we can be of assistance in the future. Take care!

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