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Deacon Jones Ford Lincoln

Goldsboro, NC

Overview
Reviews
Vehicles
4.8
610 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey. With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
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3301 McLain Street

Goldsboro, NC

27520

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Showing 610 reviews

April 05, 2024

I'm impressed with the professional courtesy afforded me each time I bring my car for service. More

by markwuntke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Apr 11, 2024 -

Deacon Jones Ford Lincoln responded

Markwuntke, thank you so much for the positive review!

April 04, 2024

Always helpful They always very supportive and helpful at times. Good place and good people More

by murray2188
Recommend Dealer
Yes
Employees Worked With
Supervisor Robert and Micheal
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Apr 11, 2024 -

Deacon Jones Ford Lincoln responded

Murray2188, we are very happy we could provide you with a positive experience!

April 04, 2024

Prompt courteous service done in an expert way. Informative and complete. Sets themselves above the competition. More

by deankennedy1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Braswell, Jeff Hill
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Apr 11, 2024 -

Deacon Jones Ford Lincoln responded

Hi Deankennedy1980, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations!

April 03, 2024

The technician Travis and Parts man Ken were amazing to work with during my visit. Very knowledgeable and helpful. More

by thomas.d.alcock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis, Ken
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Apr 04, 2024 -

Deacon Jones Ford Lincoln responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 03, 2024

Helped us immediately on a Saturday when we limped in with a trans problem on the road 2 hours from home. More

by karen
Recommend Dealer
Yes
Employees Worked With
Michael Ferrell
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Apr 04, 2024 -

Deacon Jones Ford Lincoln responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 03, 2024

Had to make a return trip before replacement parts were installed. First time ordered parts weren't all there. Didn't really understand why the parts weren't checked out prior to the first trip. More

by carrielou
Workmanship
Recommend Dealer
Yes
Employees Worked With
IDK
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Apr 04, 2024 -

Deacon Jones Ford Lincoln responded

Our team strives to deliver an excellent experience, and we greatly apologize that your initial experience was lacking. If you have further needs or questions, please reach out!

April 01, 2024

Staff tries to be helpful and friendly They always try to help as soon as they can. They know I need trucks on the road and not waiting for repairs More

by BOB090147
Recommend Dealer
Yes
Employees Worked With
Robert Thompson
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April 01, 2024

JD is the man! He took care of everything with my truck and went the extra mile to make sure I had a rental car! More

by Ttolston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD
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Apr 04, 2024 -

Deacon Jones Ford Lincoln responded

Ttolston, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 01, 2024

My windshield wiper fluid is still empty and my tire pressure light is still on. I don't know if everything was checked the way it should have been. More

by cltcollins2018
Recommend Dealer
No
Employees Worked With
I think his name was J.D.? He did a good job. I think the mechanic is the problem.
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March 31, 2024

It was fast orderly and they did a very good job always satisfied I will be proud to recommend them More

by Mozingo919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I rate them a 10
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Apr 04, 2024 -

Deacon Jones Ford Lincoln responded

Mozingo919, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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