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Deacon Jones Ford Lincoln

Goldsboro, NC

Overview
Reviews
Vehicles
4.8
750 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey. With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
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3301 McLain Street

Goldsboro, NC

27520

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Showing 750 reviews

August 07, 2024

Trusted, honest professionals. I trust no one else for my auto needs. Service Manager Frank looks out for me. More

by MIGHTYMIKE6155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Olivetti
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Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 07, 2024

Every technician is welcoming and attending to my truck, professional… waiting area was stocked with goodies. More

by Moose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All service reps, Ben Rain
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Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 07, 2024

It’s a great dealership with great employees that are very knowledgeable and do great work. More

by Cjfoster29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 07, 2024

Great, trustworthy and very customer friendly I always highly recommend Deacon Jones Ford to everyone. More

by danielsfurniture
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Braswell,
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Danielsfurniture, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

August 07, 2024

Deacon Jones did a great job taking care of me when I was in need. My check engine light went off and I originally went to a place across the street and they refused to look at my car for at least a week des More

by Jjcunningham1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember the guys name because it’s been a couple of weeks. He was great to work with. I went on July 18
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hello Jjcunningham1216, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

August 07, 2024

Great service and the staff 👏 is on point. I would recommend it to my family and friends. More

by burgaw.burgaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Ed
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Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 06, 2024

I was updated on all repairs that needed to be done The service was done in a timely manner.. More

by CPBEST1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John(manager)
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Cpbest1126, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

August 06, 2024

Reliable and professional and trustworthy service every time. I rely on them to maintain both of our vehicles More

by amaxwell64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember their names
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Amaxwell64, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Thank you so much again for your feedback! We hope you have a great day!

August 06, 2024

I had a oil service done. And brought a oil filter to use for the Service. The shop didn't bother to use it! Then I had to come back the next Day. Not at all s More

by geoffperkins4303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Geoffperkins4303, we regret to hear that your recent experience was anything less than exceptional. Geoffperkins4303, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at (919) 736-3387 so we may assist you in moving forward towards a resolution.

August 06, 2024

Awesome service and fast turn around. Nice people and a pleasure to do business with. John answers the question and goes out of his way to make sure the customer is happy. Very happy! More

by James Siegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Jorgeadrian.rodriguez, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

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