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Deacon Jones Ford Lincoln

Goldsboro, NC

4.8
750 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey. With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
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3301 McLain Street

Goldsboro, NC

27520

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Showing 750 reviews

August 16, 2024

No issues with work performed work finished timely. But Prices are high !!! Great service department everyone works hard to get you in and out More

by timstinnett21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service
Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 15, 2024

Courteous staff, clean facility and excellent service. You have a comfortable waiting room and clean rest rooms. More

by GLAMAJ
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Can’t remember their names but all your service dept personnel
Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 13, 2024

Service department was awesome. My sprinter was sounding horrible and making scraping sounds and took it to pep boys and they over priced me by $500 dollars for less parts. However More

by GIANTSNATION1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Generally it’s Chad but it was Mike this time so thanks.
Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 13, 2024

I've always dealt with this dealership and the customer service is on point. Shout out to the service department. More

by CHAWILL66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 10, 2024

Very professional, kind and honest. They checked out my air conditioner and changed the oil. More

by Scon111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 09, 2024

I love the way I get treated when I'm at Deacon Jones. Whether the service department or the sales people, I always feel like I am respected. Thanks to all the folks at Deacon Jones. More

by KCADD2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bergen, Billy, Scott (I think)
Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2024

Less than 30 minutes to get the recall taken care of on my 2014 F150 More

by kmiller8385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ?
Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2024

I don't like the point system you have for service. Ever since you have been at your new location I have not received not one free oil change like you had at the old location. I get my oil changed ever More

by earljones140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you, and have a fantastic day!

August 08, 2024

I had wonderful experience. The Sales, Finance and Management teams were so nice, patient and accommodating as well as professional-excellent customer service. I believe I rec More

by JEEPGAL1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rylee, Bergen, Robby
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

August 08, 2024

Great Service! Alway helpful! Great Customer Service! Friendly! Always makes the process simple! Thank you! More

by LILELITEBOUTIQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank/Michael
Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

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