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Deacon Jones Ford Lincoln

Goldsboro, NC

Overview
Reviews
Vehicles
4.8
610 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey. With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
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3301 McLain Street

Goldsboro, NC

27520

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Showing 610 reviews

May 04, 2024

Appointment for oil change at 8, didn't start until 9:30. Finish after 11. More

by LINCOLN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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May 15, 2024 -

Deacon Jones Ford Lincoln responded

Lincoln4, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Here at Deacon Jones Ford Lincoln, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (919) 736-3387 to discuss ways we can better serve you in the future.

May 03, 2024

Robert Thompson is great and does what he says and did what he said he would do More

by DRHARRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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May 08, 2024 -

Deacon Jones Ford Lincoln responded

Drharrell, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln!

May 03, 2024

Shane was a great salesman to work with and we feel we got a great price. The sales manager worked well with us. Looking forward to many great years with our new Lincoln. More

by SRBARNES86
Recommend Dealer
Yes
Employees Worked With
Shane Bjorling
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May 08, 2024 -

Deacon Jones Ford Lincoln responded

Srbarnes86, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln!

May 03, 2024

Frank told me the service would only take about 30 minutes, and he was correct. They did a great jobon replacing the broken piece! More

by sandysasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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May 08, 2024 -

Deacon Jones Ford Lincoln responded

Sandysasser, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln!

May 02, 2024

Michael always takes good care of my truck and in a timely fashion Great guy More

by GATOOTLEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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May 15, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

May 02, 2024

Staff knowledgeable and friendly. Ability to schedule was easy. Completed task in a timely manner. More

by marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank and JB
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May 15, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 02, 2024

They went above & beyond to get me the vehicle I wanted. Derrick Loftin, the salesman was very thorough and explained everything. More

by terriek.69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Loftin
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May 15, 2024 -

Deacon Jones Ford Lincoln responded

Terriek.69, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln!

May 01, 2024

The work seems to be good, but the prices are extremely high. Every time I go in it feels like I’m losing an arm and a leg More

by Random guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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May 15, 2024 -

Deacon Jones Ford Lincoln responded

Random Guy, thank you for your review; I will pass along your comments to the team here at Deacon Jones Ford Lincoln!

April 30, 2024

Fixed the problem in a good time with no problem. You can’t beat a piece of mind More

by shawnvalentine39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
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May 15, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

April 30, 2024

Frank is the Best , he always knows my name and is very polite and an absolute professional gentleman I have been coming to Deacon Jones Ford for almost 5 years now , and nobody touches my Ford F-150 but t More

by Charh1053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank, Service Advisor
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May 15, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

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