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Deacon Jones Ford Lincoln

Goldsboro, NC

Overview
Reviews
Vehicles
4.8
611 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey. With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
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3301 McLain Street

Goldsboro, NC

27520

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Showing 611 reviews

May 20, 2024

The credit manager and my salesman Billy went above and beyond highly recommend date if you’re looking at a vehicle look no further than Deacon Jones Ford More

by Tysdaddy2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Tysdaddy2015, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Deacon Jones Ford Lincoln!

May 19, 2024

💯 % garantizado y muy buena calidad de servicio 👌 👍 👏 buen asesoramiento y con mucha experiencia 🙏🙏 mucha información More

by herlyndas581
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan y jorge
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Herlyndas581, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Deacon Jones Ford Lincoln!

May 18, 2024

They took care of my problems service was done in a reasonable amount of time service writers were very polite and knowledgeable More

by Rteel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Glenn Robert and Michael
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for leaving us this response!

May 18, 2024

Performed required recall work in a timely manner. I was able to get an appointment to have the work done the day after I caiied More

by GPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Gpd, thank you for the high star rating! We hope to be of service to you again in the future. Best wishes, Deacon Jones Ford Lincoln

May 17, 2024

Mike in service is awesome. He always treats me like I am his best customer. More

by timgg.2.0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hello Timgg.2.0, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.

May 17, 2024

The service department went above and beyond to find the noise in my car. They were quick and thorough in resolving. More

by BBL2006.STEVENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Robert, Frank and Doug
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Bbl2006.stevens, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Deacon Jones Ford Lincoln

May 16, 2024

Top of the line service center personnel acted like they appreciated your business took care not to mess up my vehicle More

by gwhichard55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert the service manager
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Gwhichard55, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln! Until the next time we meet, take care!

May 16, 2024

They give the best customser service. They are friendly and helpful. It is my favorite place to get my service. More

by jimmycookinshack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Jimmycookinshack, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 16, 2024

Very kind people, could improve some on turn around times in the shop and communication on pricing, was quite expensive for work completed, I know it’s a dealership but definitely think twice before going ba More

by F-150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for leaving us this response!

May 15, 2024

I really appreciated the no pressure buying experience! Your staff was so helpful and I felt very comfortable and plan to come back!! More

by stewartdavid208
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rylee
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Stewartdavid208, we are very happy we could provide you with a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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