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Deacon Jones Ford Lincoln

Goldsboro, NC

Overview
Reviews
Vehicles
4.8
611 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey. With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
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3301 McLain Street

Goldsboro, NC

27520

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Showing 611 reviews

May 28, 2024

Polite, professional, work ethic outstanding, My cars and trunk have been taken care for years to my satisfaction. I trust them. More

by nancyevans054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
?? So many I don’t remember-sorry
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Nancyevans054, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! We look forward to your next visit! Take care!

May 28, 2024

The best dealership in this part of our state. Frank took care of my vehicle this morning. He is always very helpful and lets me know when my next check should be on my car. What a fantastic gro More

by 48JMG48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We do hope we can be of assistance in the future. Take care!

May 28, 2024

Great service department. They were kind., prompt and knowledgeable. Very thoughtful of my time and got me in and out quickly. More

by 2015S550coupe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for the recommendation, and have an amazing day!

May 28, 2024

Frank at the service counter is always personable and thorough. Service and 2 recall items cleared up in a couple hours. Great More

by leoeb2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hello Leoeb2013, thank you; we appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

May 28, 2024

Excellent customer service and communication. Service was completed in a timely manner. Service department personnel have always been professional and friendly. More

by ONEINVISIBLEPUPPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name.
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Oneinvisiblepuppy, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 28, 2024

Quick service, and friendly staff! They took excellent care of me when I had a tire issue. More

by alpierce1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Alpierce1031, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 28, 2024

They were backed up but worked me in out in less time than had been quoted but not less price than previous visit More

by lubymartin52
Recommend Dealer
Yes
Employees Worked With
Doesnt have my receive but did a
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Lubymartin52, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

May 26, 2024

Deacons has been great as my sales and service dealer for the past 6 years. They give me reliable service at a good price in today's times. More

by HD4ME04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hd4me04, we are so pleased you enjoyed your visit to Deacon Jones Ford Lincoln! We can't wait to see you again, have a great day.

May 26, 2024

I have enjoyed all the vehicles we have purchased from Deacon Jones in Goldsboro! We have been trading cars with Shane Borlin for 20 years. We trust him and believe in the Ford company! More

by debbieandandy14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Borlin
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Debbieandandy14, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

May 25, 2024

Everyone was very friendly and helpful, and mechanic's work excellent and timely--as usual. Also thoroughly enjoyed my conversation with General Manager, Robby Braswell. More

by kbMckinnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service: John Mark, Frank, Mike, JB, and Chad.
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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