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Deacon Jones Ford Lincoln

Goldsboro, NC

Overview
Reviews
Vehicles
4.8
611 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey. With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
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3301 McLain Street

Goldsboro, NC

27520

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Showing 611 reviews

June 03, 2024

Great service, very helpful for all questions. They did what they told you what would happen More

by Waller 9009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Braswell
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Waller 9009, thank you so much for your positive comments about Deacon Jones Ford Lincoln! Please don't hesitate to reach out if there's anything additional we can do for you.

June 03, 2024

I feel like I’m being overcharged every time I need major service on my vehicle. The issue comes back and then they attempt to charge me again for a new problem they say it is. It’s getting out of hand. More

by Concerned client
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Concerned Client, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (919) 736-3387.

June 03, 2024

Went in for my routine oil change and was able to do my work in their lounge uninterrupted. Michael came and let me know when it was ready. Fast and friendly service. Thanks guys! More

by Aheath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Aheath, we are very happy we could provide you with a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 02, 2024

Everyone went out of their way to help me with my truck purchase. I would highly recommend this dealership. More

by pjones
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JT and Robbie Braswell
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Pjones, thank you so much for your high rating! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Deacon Jones Ford Lincoln!

June 01, 2024

We have been nothing but pleased with how they take care of our vehicles and how respectful and kind they are to us. More

by Bevdeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bartlett
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Bevdeck, we are so pleased you enjoyed your visit to Deacon Jones Ford Lincoln! We can't wait to see you again, have a great day.

May 30, 2024

Everything was good everyone was on spot and very helpful.Very and nice will come back More

by frank2382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allsome
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Deacon Jones Ford Lincoln!

May 30, 2024

I love this dealership in Goldsboro the wait time is not bad at all . The mechs keeps you informed of what’s going on with your vechicle .I like that about them. Thank you guys keep up the good work.!! More

by bwadley29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Couldn’t remember their names I’m so sorry.
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Bwadley29, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! We hope to see you soon!

May 30, 2024

Professional. I was not the satisfied the 1st and 2nd time, however every seams to becoming together. Thanks very much for not giving up.. More

by s1devildog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Continental
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

S1devildog, thank you for taking the time to leave us feedback about your experience with us. When you have an opportunity, please reach out to us at (919) 736-3387 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

May 29, 2024

Give them a 10 out of 10 rating on customer service . Will be back again and recommend them to my friends. More

by janrich61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hello Janrich61, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2024

Outstanding service and care. They treat you like family. They look after your vehicle as if was theirs. More

by wwarner1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Wwarner1204, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Deacon Jones Ford Lincoln!

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