Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Deacon Jones Ford Lincoln

Goldsboro, NC

Overview
Reviews
Vehicles
4.8
611 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey. With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
Contact Dealership

3301 McLain Street

Goldsboro, NC

27520

Directions

By Type

Showing 611 reviews

June 12, 2024

Everyone is always polite and respectful. They do what they say they will. Always neat and orderly. More

by susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank and Gustovo.
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Susan, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2024

Do a decent job. No interaction between customer and service writer. No explanation of anything. More

by beambottles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Beambottles, thank you for taking the time to leave us feedback about your experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 11, 2024

I was able to have a recall performed very quickly. When I called, I was told that I did not need an appointment to have the service completed. It was done the same day. More

by Scotty
Recommend Dealer
Yes
Employees Worked With
(?) Service Tech.
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Scotty, thank you so much for your high rating! We can't wait to see you again, have a great day.

June 11, 2024

It was my first visit, they were pleasant and did a good job explaining their procedure. I will be bringing my Ford there for future service. More

by bendenweyr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Bendenweyr1, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 11, 2024

All the folks in service are top notch- Chad, Frank, Mike and any I may have missed. All my contacts have been positive with an abundance of courtesy and professionalism. More

by Bill.Marshall61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad and Frank
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Bill.marshall61, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

June 05, 2024

The employees were friendly and informative. They showed me around to the different departments of the store. I would recommend people to this car dealer. More

by JANSMITH73057
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick, Bergen, Mckenzie
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Jansmith73057, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2024

The very best experience i ever had Jonathan and jorge work really hard And fast we walk in and leave the premises driving a new car I highly recommended 👌 More

by gggtreeservice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan and jorge
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Gggtreeservice, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Deacon Jones Ford Lincoln!

June 05, 2024

Mr. JB was kind, thorough, reliable, & pleasant...work was outstanding!! Much appreciated & thank you graciously More

by morgananita909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JB
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Morgananita909, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln! We do hope we can be of assistance in the future. Take care!

June 04, 2024

Great people and wonderful customer service. The process of purchasing our vehicle was a quick and easy process. Thank you guys!! More

by Mistermack7378.kh.kh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Regina Koen
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Mistermack7378.kh.kh, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 04, 2024

Frank was our service writer and was fantastic to work with, came in to replace our rear tires on our Mustang gt premium, he was smooth easy and friendly made the whole trip a pleasure ! Between frank and More

by Trent Watson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank, Ben
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Trent Watson, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

1
...
26
27
28
...
62