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Deacon Jones Ford Lincoln

Goldsboro, NC

Overview
Reviews
Vehicles
4.8
611 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey. With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
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3301 McLain Street

Goldsboro, NC

27520

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Showing 611 reviews

July 05, 2024

Excellent work and service. I would recommend this place to anyone that need work done More

by novyaj17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane, Frank, Michael
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hello Novyaj17, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Deacon Jones Ford Lincoln!

June 30, 2024

Courteous service and they attempt to get you complete with minimum disruption to your daily life. More

by georgewolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for the great review!

June 30, 2024

The staff were very professional and friendly and went above and beyond to find a vehicle for my mother. She loves her new SUV! More

by John Davenport
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick, Emily, and Bergen
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hello John Davenport, we appreciate you taking the time to leave us this feedback. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 29, 2024

Staff is efficient and got my vehicle back in to me in a reasonable amount of time. More

by karl.morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Karl.morris, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Deacon Jones Ford Lincoln

June 28, 2024

They know what they are doing. Time efficient. Prices could be better. Good quality work. More

by SWINSONGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Swinsongo, we are so pleased you enjoyed your visit to Deacon Jones Ford Lincoln! Thank you again for the great review!

June 26, 2024

We had a great experience buying with Deacon Ford. Most of our deal was completed over the phone which allowed for a quick and easy buying experience. More

by G. Bass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

G. Bass, we're so glad that we were able to go above and beyond your expectations! We hope you have a great day!

June 25, 2024

I go to them often with multiple name brand vehicles. They have done well with all my cars. More

by kenjen13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael… Grest
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Kenjen13, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Deacon Jones Ford Lincoln!

June 21, 2024

Outstanding dealership nice people very considerate and helpful very knowledgeable friendly people not pushy just willing to help More

by ASW000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie, Glenn, Robert, Michael, Billy, John Mark ,Ashley ,Jeff, Shawn,
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Asw000, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 21, 2024

Excellent customer service from JT my sales person to Bergen my finance manager. I will definitely buy from again. I love my 2024 Lincoln Corsair. More

by mixedguy117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT, Bergen
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Mixedguy117, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 20, 2024

My display was replaced just last year. Took it in because it is not working again. They were not willing to fix this. Want to charge me $1600 More

by stacywhittington4607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know his name
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Stacywhittington4607, we regret to hear that your recent experience was anything less than exceptional. We hope you are willing to give us another chance. Please reach out to us at (919) 736-3387 so we can work towards a resolution.

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