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Deacon Jones Ford Lincoln

Goldsboro, NC

Overview
Reviews
Vehicles
4.8
611 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey. With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
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3301 McLain Street

Goldsboro, NC

27520

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Showing 611 reviews

August 06, 2024

Excellent service. They treat people the way they want to be treated. Would recommend the service department with confidence. More

by benjaminchasten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Benjaminchasten, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Thank you again for the great review!

August 06, 2024

Reliable and professional and trustworthy service every time. I rely on them to maintain both of our vehicles More

by amaxwell64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember their names
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Amaxwell64, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Thank you so much again for your feedback! We hope you have a great day!

August 06, 2024

Service was very good. Would prefer car wash be done on site in lieu of card to have done at another location More

by bobbyboykin01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unlnown
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

We appreciate your positive review about your recent experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 06, 2024

Always treated courteously and receive great service. Wouldn't let anyone but you guys touch her! More

by Lucky Lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Lucky Lady, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 06, 2024

I had a oil service done. And brought a oil filter to use for the Service. The shop didn't bother to use it! Then I had to come back the next Day. Not at all s More

by geoffperkins4303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Geoffperkins4303, we regret to hear that your recent experience was anything less than exceptional. Geoffperkins4303, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at (919) 736-3387 so we may assist you in moving forward towards a resolution.

August 06, 2024

Awesome service and fast turn around. Nice people and a pleasure to do business with. John answers the question and goes out of his way to make sure the customer is happy. Very happy! More

by James Siegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Jorgeadrian.rodriguez, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

August 06, 2024

As always the service department is prompt and helpful getting you in, answering questions, and checking out. Thank you to all the service dept… More

by TEAMWILLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferrell and Mark Hill
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Teamwillman, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 06, 2024

Service performed in a timely manner . Service advisor was very informative. Facility is very nice. More

by RTHOMPSON21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Rthompson21, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 06, 2024

Thomas Veronee changed the 2 tires in the front and changed the oil in my 2012 Chevy Cruze and would recommend him to anybody. More

by Meme1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas veronee
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Meme1988, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Thank you, and have a fantastic day!

August 06, 2024

I was updated on all repairs that needed to be done The service was done in a timely manner.. More

by CPBEST1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John(manager)
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Cpbest1126, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

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