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Deacon Jones Ford Lincoln

Goldsboro, NC

4.8
683 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey. With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
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3301 McLain Street

Goldsboro, NC

27520

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Showing 683 reviews

September 18, 2024

This service department cares about its customers and their vehicles. Frank, my service advisor, ensures that my truck is in tip top shape and makes me feel like a valued customer!! More

by ashfamily
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Frank
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Deacon Jones Ford Lincoln

September 18, 2024

As always your service department provided prompt and thorough attention to my request. Frank called me after initial inspection to inform me 3 of my tire pressure indicators were faulty but all wheel More

by leoeb2013
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Frank and Tyler??
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Deacon Jones Ford Lincoln

September 18, 2024

They did a good job on my car in a timely manner and called me when it was ready. It ready way earlier than I thought that it was going to be. More

by glaspielaura3
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
I think that his name was Thomas but anyway he did good
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hello Glaspielaura3, thank you; we appreciate your feedback! Until the next time we meet, take care!

September 15, 2024

Regina was the BEST salesperson she didn’t pressure me about buying Thank you love my car. She was very patient with me and the granddaughters More

by Jlhalvorsen
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Regina and Andrew
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Jlhalvorsen, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 15, 2024

Sales staff were very helpful and we would highly recommend for your next vehicle purchase More

by gregandsy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Hermes and Regina Koen
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hello Gregandsy, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

September 14, 2024

Pleasant experience, easy drop off and check out. Procedures were explained well. Thanks for your help. More

by Mike
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Robert Thompson
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Mike, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Deacon Jones Ford Lincoln!

September 14, 2024

I am typically a Honda person. However, due to the service department at the Deacon Jones Ford in Goldsboro, NC I ended up purchasing a Ford expedition. And I absolutely love the v More

by PAWOLF
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Shane Bjorling
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hello Pawolf, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 14, 2024

Great service would recommend Deacon Jones Food in Goldsboro. I have always had great service More

by cedwestmain
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Frank
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hello Cedwestmain, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

September 13, 2024

Derrick loftin was wonderful he got me what I ask for real polite and courteous More

by tammyjeaster1964
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Derrick Loftin
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Tammyjeaster1964, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Deacon Jones Ford Lincoln

September 12, 2024

Service department is staffed by excellent customer service personnel and their is equally as good. More

by srwbc08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael and Robert
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Srwbc08, we are very happy we could provide you with a positive experience! Thank you again for the great review!

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