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Deacon Jones Ford Lincoln

Goldsboro, NC

Overview
Reviews
Vehicles
4.8
611 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey. With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
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3301 McLain Street

Goldsboro, NC

27520

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Showing 611 reviews

August 13, 2024

Consistent, courteous, professional service! You can't find a better team to work with for maintaining your vehicles! More

by CHRIS@SOUTHCODISTRIBUTING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mark
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Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 13, 2024

I've always dealt with this dealership and the customer service is on point. Shout out to the service department. More

by CHAWILL66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 10, 2024

Very professional, kind and honest. They checked out my air conditioner and changed the oil. More

by Scon111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 09, 2024

I don't like the point system. I've spent sixteen plus dollars on a head gasket and had my oil changed every five thousand miles at your dealership and I only have fifteen dollars More

by earljones140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Earljones140, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

August 09, 2024

I love the way I get treated when I'm at Deacon Jones. Whether the service department or the sales people, I always feel like I am respected. Thanks to all the folks at Deacon Jones. More

by KCADD2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bergen, Billy, Scott (I think)
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Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2024

Less than 30 minutes to get the recall taken care of on my 2014 F150 More

by kmiller8385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ?
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Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2024

Great Service! Alway helpful! Great Customer Service! Friendly! Always makes the process simple! Thank you! More

by LILELITEBOUTIQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank/Michael
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Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2024

I had wonderful experience. The Sales, Finance and Management teams were so nice, patient and accommodating as well as professional-excellent customer service. I believe I rec More

by JEEPGAL1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rylee, Bergen, Robby
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

August 08, 2024

I don't like the point system you have for service. Ever since you have been at your new location I have not received not one free oil change like you had at the old location. I get my oil changed ever More

by earljones140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you, and have a fantastic day!

August 07, 2024

Trusted, honest professionals. I trust no one else for my auto needs. Service Manager Frank looks out for me. More

by MIGHTYMIKE6155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Olivetti
Report | Print
Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

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