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Deacon Jones Ford Lincoln

Goldsboro, NC

Overview
Reviews
Vehicles
4.8
662 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey. With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
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3301 McLain Street

Goldsboro, NC

27520

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Showing 662 reviews

December 18, 2024

I took my 2023 Fod Explorer for a recall on the display screen. I was told to leave it and theu had it a couple of hours. When i picked it up and drove away the screen was black. I turned around and they f More

by HEATHER GRADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Dec 21, 2024 -

Deacon Jones Ford Lincoln responded

Heather Grady, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (919) 736-3387 so we can work towards a resolution. Hunter Stovall (919) 736-3387 https://www.deaconjonesfordlm.com/

December 18, 2024

Chad was an excellent service advisor and communicated well. He gave me some honest recommendations and feedback More

by MFLEETWOOD.21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Dec 21, 2024 -

Deacon Jones Ford Lincoln responded

Mfleetwood.21, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln! We do hope we can be of assistance in the future. Take care! Hunter Stovall (919) 736-3387 https://www.deaconjonesfordlm.com/

December 18, 2024

Super fast as they squeezed me into a tight schedule with my motor home. Had a diesel issue that was resolved by their excellent team of diesel mechanics. More

by photos.cg5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writers
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Dec 21, 2024 -

Deacon Jones Ford Lincoln responded

Photos.cg5, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon! Hunter Stovall (919) 736-3387 https://www.deaconjonesfordlm.com/

December 17, 2024

As usual the service department was extremely helpful and professional. My service completed perfectly and professionally! More

by vincent.dinges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember
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Dec 20, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for the recommendation, and have an amazing day! Hunter Stovall (800) 921-7994 https://www.deaconjonesfordlm.com/

December 16, 2024

Appreciated their courtesy and willingness to diagnose & alleviate the issues with my “old” Lincoln despite not selling it to me in the first place! More

by 8-Iron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Dec 20, 2024 -

Deacon Jones Ford Lincoln responded

8-iron, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. Thanks again for taking the time to leave us this information about your recent visit. Take care! Hunter Stovall (800) 921-7994 https://www.deaconjonesfordlm.com/

December 15, 2024

I always get quality service at this dealership. The staff is friendly and helpful. We have three vehicles and service them all More

by brwilliams68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Dec 20, 2024 -

Deacon Jones Ford Lincoln responded

Brwilliams68, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Hunter Stovall (800) 921-7994 https://www.deaconjonesfordlm.com/

December 15, 2024

Very pleasant, not pushy quite knowledgeable and efficient. Karl Ott was fantastic and will recommend him to anyone looking to buy a car More

by hpedraza
Recommend Dealer
Yes
Employees Worked With
JT
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Dec 20, 2024 -

Deacon Jones Ford Lincoln responded

Hpedraza, we are so pleased you enjoyed your visit to Deacon Jones Ford Lincoln! Please don't hesitate to reach out if there's anything additional we can do for you. Hunter Stovall (800) 921-7994 https://www.deaconjonesfordlm.com/

December 15, 2024

Karl was very friendly yet very professional. Anything he could not answer he got someone else to clarify any questions we had. Dealership very clean and welcoming More

by hpedraza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Ott
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Dec 20, 2024 -

Deacon Jones Ford Lincoln responded

Hi Hpedraza, thank you so much for your positive comments about Deacon Jones Ford Lincoln! If you have any further questions, please give us a call. We're always happy to help! Hunter Stovall (800) 921-7994 https://www.deaconjonesfordlm.com/

December 14, 2024

We have always had a great experience with Deacon Jones in Goldsboro. Everyone is so helpful. More

by Teresa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Hill
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Dec 20, 2024 -

Deacon Jones Ford Lincoln responded

Teresa, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Hunter Stovall (800) 921-7994 https://www.deaconjonesfordlm.com/

December 14, 2024

Robert Thompson and his service team always do what is right and all very friendly. I've been getting work done there since December of 2019 and as long as Robert stays, I'll keep going back. More

by rickyhood6411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Thompson
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Dec 20, 2024 -

Deacon Jones Ford Lincoln responded

Hi Rickyhood6411, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do! Hunter Stovall (800) 921-7994 https://www.deaconjonesfordlm.com/

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