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Deacon Jones Ford Lincoln

Goldsboro, NC

Overview
Reviews
Vehicles
4.8
612 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey. With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
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3301 McLain Street

Goldsboro, NC

27520

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Showing 612 reviews

August 21, 2024

These guys are the best in the business and always provide top notch customer service More

by MFLEETWOOD.21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zan Evans, Robbie Braswell, Rylee Myers
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Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 20, 2024

Exselente servicio y muy amables siempre buscan una solucion para todo y muy puntuales estoy muy agradesido con ellos More

by Pantas77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yonatan
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Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 20, 2024

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by TPL
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michael
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Tpl, we regret to hear that you are displeased with your recent experience with us. Tpl, thank you for taking the time to leave us feedback about your experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 17, 2024

Dealership could not perform a required Johnston County North Carolina state inspection requirement for my Navigator. More

by zelanko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Zelanko, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please reach out to us at (919) 736-3387 when you can so we can address this situation directly. Thank you and have a great day.

August 17, 2024

JB and Michael always give excellent customer service. Thorough and I feel like they have me the customer's best interested in mind. More

by BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JB and Michael
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Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2024

They take care of you and make you feel at home honestly a great experience would recommend to anybody More

by Hunterroscoe85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RJ, robby, Sane
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Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2024

From start to finish the Deacon Jones Team made my car buying experience super easy. I know they care about me and the vehicle they sold me. I typically have buyer’s remorse after every big purchase. I ha More

by ADAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Hermes
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Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 16, 2024

The service are always super polite, knowledgeable and professional. That’s why we have been coming back for over 25 years and have purchased 8 new vehicles from Deacon Jones over the same period. More

by leeannhiggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferrell (all of them, really)
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Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 16, 2024

No issues with work performed work finished timely. But Prices are high !!! Great service department everyone works hard to get you in and out More

by timstinnett21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service
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Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 15, 2024

Courteous staff, clean facility and excellent service. You have a comfortable waiting room and clean rest rooms. More

by GLAMAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember their names but all your service dept personnel
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Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

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