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Deacon Jones Ford Lincoln

Goldsboro, NC

Overview
Reviews
Vehicles
4.8
683 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey. With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
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3301 McLain Street

Goldsboro, NC

27520

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Showing 683 reviews

October 01, 2024

Always take care of my needs in an efficient and timely manner great team that works well together More

by Rteel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John mark , Todd
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Rteel1, we are so pleased you enjoyed your visit to Deacon Jones Ford Lincoln! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2024

Very helpful , listens to what your problem is very professional I give them a five star review More

by Bgkillette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ferrell
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Bgkillette, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln! We can't wait to see you again, have a great day.

Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Bgkillette, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln! We can't wait to see you again, have a great day.

September 30, 2024

Great service department. Very friendly, good work ethics. Mr Braswell is a very good manager. More

by James Holloman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

James Holloman, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

September 30, 2024

The dealer was quick, professional, polite, and gave me a ride home while they checked out my car. They soon called and told me what the problem was, got my ok, and very shortly after I picked my car up. More

by shafferwl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Really sorry, don’t remember
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Shafferwl, we're so glad that we were able to go above and beyond your expectations! Until the next time we meet, take care!

September 30, 2024

Took my vehicle in twice for campaigns the1st time they told me the wiper motor campaign was due but mine was working fine and didn’t replace the motor which made no sense to me. The second time they said More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Ron thank you for taking the time to leave us your honest feedback. When you have an opportunity, please reach out to us at (919) 736-3387 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

September 30, 2024

My experience was Great service and customer care. The service dept went out of their way to fix my problem on my truck even when they didn’t have it scheduled. It is fixed and I’m so grateful. More

by WESTYN43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Westyn43, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

September 29, 2024

Great service received as always from Deacon Jones, repair was done quickly and I also added some routine preventive maintenance More

by Happy Buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Happy Buyer, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

September 29, 2024

Very eager to please. Also friendly. I’ve been a satisfied customer for several years More

by Sue
Recommend Dealer
Yes
Employees Worked With
Al seat
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Sue, we are so pleased you enjoyed your visit to Deacon Jones Ford Lincoln! Thank you, and have a fantastic day!

September 29, 2024

Polite, efficient and there when needed Nothing more to say. Thes is the 4th vehicle purchased from Deacon More

by DEAN.WIEGAND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Dean.wiegand, we are so pleased you enjoyed your visit to Deacon Jones Ford Lincoln! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 29, 2024

The dealership is wonderful, and the service team always takes very very very very good care of me More

by corps_cop1825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Corps_cop1825, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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