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Deacon Jones Ford Lincoln

Goldsboro, NC

Overview
Reviews
Vehicles
4.8
683 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey. With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
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3301 McLain Street

Goldsboro, NC

27520

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Showing 683 reviews

October 11, 2024

Straight up, no xxxxxxxx answers to all questions. No "pushy" sales tactics and more than willing to locate just what I wanted. All in all, a pleasant experience. More

by select1440
Recommend Dealer
Yes
Employees Worked With
Shane Bjorling
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Select1440! We're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out!

October 10, 2024

Courteous, friendly and very knowledgeable service writers. Reliable service personnel that are clean, understanding of your situation and willing to assist with your queries, questions and concerns. More

by WPT1526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John and Frank in service and Jeff Hill in sales.
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Wpt1526, we strive for 100% satisfaction, and we regret to find out that this was not the case. If you are willing to give us another chance, please reach out to us at (919) 736-3387 to speak to our manager directly.

October 10, 2024

Very friendly polite family oriented dealership. They are all about taking care of their customers. More

by Jeanetteb6937
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Hamm
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Jeanetteb6937, it's experiences like yours that really keep us motivated! Thank you so much again for your feedback! We hope you have a great day!

October 10, 2024

I have purchased several vehicles there and have always been satisfied. They have a great service department that is always helpful. More

by Cbrogden314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mark.
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Cbrogden314, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 08, 2024

Quick to assist repaired the issues and were great customer service! Couldn’t be more satisfied with their service More

by Gmyers75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John mark Hill
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Gmyers75, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

October 08, 2024

Great service. The people here are very knowledgeable and helpful and very friendly about their job. Never had a problem with them. More

by mwakca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Mwakca, thank you so much for your positive comments about Deacon Jones Ford Lincoln! We do hope we can be of assistance in the future. Take care!

October 08, 2024

I had such an amazing experience with Deacon Jones Collision in Goldsboro! As soon as my car arrived they were on it! I’m glad I choose them! And will absolutely be returning if I need anything at all More

by Mackenziedixon41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hello Mackenziedixon41, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 08, 2024

Frank and the crew at the dealership are wonderful. They explained everything to me every step of the way. More

by strato305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Strato305, we really appreciate your feedback! We hope to see you soon!

October 07, 2024

They repaired my car earlier than I had expected and that was good and did very good work but I price could have been a little less More

by glaspielaura3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember his name but he was really nice
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Glaspielaura3, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

October 07, 2024

They treated me like family and took care of everything which made my experience easy. More

by VIRGESAD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raylee
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Virgesad, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Deacon Jones Ford Lincoln

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