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Deacon Jones Ford Lincoln

Goldsboro, NC

4.8
683 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey. With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
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3301 McLain Street

Goldsboro, NC

27520

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Showing 683 reviews

October 22, 2024

They did a good job on my truck If I had any more problems, I’ll bring it back to them. Let them fix it again again. More

by RAHEEM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Raheem, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Until the next time we meet, take care!

October 22, 2024

I was not notified when my car was done for pickup. My Apple Car Play was disconnected and another person’s phone was connected to my car by the name Dylan. Since I picked up the car, I seem to be hav More

by akenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I assume Dylan worked on the car.
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Akenn thank you for taking the time to leave us your honest feedback. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (919) 736-3387 so we can work towards a resolution. We look forward to hearing from you.

October 22, 2024

Courteous professional staff. Great price on my new truck. The Service department could be better More

by HARLIERYDER2005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Do not recall
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Harlieryder2005! We're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out!

October 21, 2024

Straight forward , dealing with Shane was very refreshing , honest and true to his word , a true gentleman , Bergen was a pleasure to deal with with financing Deacon Jones Ford is a trustworthy dealership , More

by frankmsantanna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Frankmsantanna, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 20, 2024

Great service and value! I got exactly the car I wanted for a great price, and our salesman was very helpful. He was very knowledgeable about the car and all of its features. More

by mrskbster
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick, Jason, Robbie
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Mrskbster, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln! We look forward to your next visit! Take care!

October 20, 2024

Always great to deal with . They are always great and fast as far as getting my work truck back to me More

by Bread guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ferrel and Chad
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Bread Guy, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Deacon Jones Ford Lincoln!

October 19, 2024

It is a really great dealership with great customer service and a variety of options. More

by Maximo Franco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Maximo Franco, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Thank you, and have a fantastic day!

October 19, 2024

The Service team is outstanding knowledgeable and honest. Customers trust them 100% and they are expert at what they do. More

by VERNON8SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Vernon8smith, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. Thank you, and have a fantastic day!

October 17, 2024

Very friendly and went out of their way to help me. They were even laughed at my dumb jokes. More

by imdspeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Imdspeck, thank you for sharing your positive experience! Until the next time we meet, take care!

October 17, 2024

Great customer service at this location. Called to ask about an oil change and tire rotation for that day or the next, was told to come first thing when they opened and I'd be taken care of More

by Boriacua23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall his name.
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Boriacua23, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Thank you, and have a fantastic day!

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