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Deacon Jones Ford Lincoln

Goldsboro, NC

Overview
Reviews
Vehicles
4.8
746 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey. With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
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3301 McLain Street

Goldsboro, NC

27520

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Showing 746 reviews

December 07, 2024

Did not have my maintenance plan on file I am paying for. I called gave them the number and said would call me back and never did. More

by AJH112218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know their names. Was not wearing a name tag.
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Dec 12, 2024 -

Deacon Jones Ford Lincoln responded

Ajh112218, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (919) 736-3387 so we may assist you in moving forward towards a resolution.

December 07, 2024

Good service and professional people. Good job. Thanks for the help, advise, support, suggestions and all More

by Tobacco
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Billy
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Dec 12, 2024 -

Deacon Jones Ford Lincoln responded

Tobacco, we are so pleased you enjoyed your visit to Deacon Jones Ford Lincoln! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 07, 2024

Outstanding service department. Great attention to detail. Facility is extremely well managed and maintained. Probably the best service manager in the country. Priority 1 is cu More

by DOUGSPEIGHT8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert the service manager has been in his position for numerous years and is by far the best that I have ever been associated with.
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Dec 12, 2024 -

Deacon Jones Ford Lincoln responded

Dougspeight8, we really appreciate your positive review! Thank you again for the great review!

December 06, 2024

Great oil change. Saved me the time of doing it and the service center makes no errors. More

by JMARTINDALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad El-Aawar was a good service advisor
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Dec 12, 2024 -

Deacon Jones Ford Lincoln responded

Jmartindale, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 06, 2024

The BEST experience I have had buying a car! A huge thank you to everyone! More

by Rachelle Gordon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Loftin
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Dec 12, 2024 -

Deacon Jones Ford Lincoln responded

Rachelle Gordon, we're glad you had such a wonderful experience with us! Thank you, and have a fantastic day!

December 05, 2024

great to work with, they make the buying process very good. Always friendly and helpful. More

by lockerby dental
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rayle and Vander
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Dec 12, 2024 -

Deacon Jones Ford Lincoln responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

December 04, 2024

Had battery failure on our Edge. Came to service dept on Monday morning 9:00 and Chad in service dept had me in and out in 2 hours. Always get great service from Chad in Service Dept More

by jswaddell53
Recommend Dealer
Yes
Employees Worked With
Chad Alawar and Robby Braswell
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Dec 06, 2024 -

Deacon Jones Ford Lincoln responded

Hello Jswaddell53, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

December 04, 2024

Chad did a great job in service. Very through and great business acumen the whole time More

by jim@smartplayusa.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad. Robert
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Dec 06, 2024 -

Deacon Jones Ford Lincoln responded

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 02, 2024

Friendly staff! Rylee went above and beyond to make our purchase went smoothly! We have enjoyed our broncos More

by Brittanycgarris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rylee Myers
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Dec 04, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

December 02, 2024

The service was fast and professionally done and my car was done by techs who knew my car needs More

by Tonyregbrown
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Carlos
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Dec 04, 2024 -

Deacon Jones Ford Lincoln responded

Tonyregbrown, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!

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