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DeVoe Buick GMC and Subaru of Naples

Naples, FL

4.5
243 Reviews
Call Dealership (239) 649-1400

1410 Solana Rd

Naples, FL

34103

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243 Reviews of DeVoe Buick GMC and Subaru of Naples

May 23, 2023

Can’t get a manager to call me about the truck that blew the transmission in 1,000 miles after purchase and they knew it was going bad but didn’t tell. Stay away from these guys, bad news More

by Mark J Cianchetti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gregg in sales is a crook
Report | Print
May 26, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

May 22, 2023

Great customer service both visits and parts were even less than what was quoted. Highly recommend! More

by nicholetauger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Lihach
Report | Print
May 26, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Hello, We are happy to hear you had a smooth and seamless experience with us! We look forward to providing you with the same great service next time. Thanks for your business!

May 08, 2023

Great service. Adviser worked with me to solve issue. Professional and courteous and kept me informed of status. More

by Ddsubaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Carsini
Report | Print
May 26, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Hello, We are happy to hear you had a smooth and seamless experience with us! We look forward to providing you with the same great service next time. Thanks for your business!

April 28, 2023

Service dept is great. .I've only had great service from Larry. I hope he never retires. More

by naneki1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry, he's awesome
Report | Print
May 26, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Hello, Thank you so much for your praise and kind comments about Larry! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

April 21, 2023

Sales lied about a noise my 2021 Denali 1500 was making, transmission failed 1,000 miles after purchase with 24,000 miles on a Denali. Dealership doesn't care about the customer after they screw you, no cal More

by Mark J Cianchetti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gregg
Report | Print
April 08, 2023

Larry was extremely helpful regarding the Recall service work that was need on our 2020 Ascent. There were 2 recall notices. More

by jmac313
Recommend Dealer
Yes
Employees Worked With
Larry
Report | Print
May 26, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Devoe Buick GMC

March 31, 2023

Excellent service from the beginning to end. I received the best service ever. Thank you More

by Agent 007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ortiz, Larry ….
Report | Print
Apr 03, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

March 23, 2023

very pleasant experience. very friendly people with smiles. service was very efficient and quick. would use your service again. More

by jburg10601
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
john
Report | Print
Mar 24, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Thanks, Jburg! We always want to hear back from our clients and we're glad you had such a positive experience with us! thanks for taking the time to leave a review.

March 22, 2023

Friendly sales and service staff. Been using them for over 7 years and bought 2 cars from them. More

by Jrsamms
Recommend Dealer
Yes
Employees Worked With
Larry
Report | Print
Mar 23, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

March 22, 2023

Like most dealerships, it seems mostly about making as much money as possible from each client that passes through the door. More

by ricardomanrique1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ortiz
Report | Print
Mar 23, 2023 -

DeVoe Buick GMC and Subaru of Naples responded

Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you again and if there is anything else we can do, do not hesitate to contact us.

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