DeVoe Buick GMC and Subaru of Naples
Naples, FL
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246 Reviews of DeVoe Buick GMC and Subaru of Naples
Tommy B :Helpful, straightforward, low key, knowledgeable, I came prepared to look at a 1-3 year old vehicle and then go on to the Audi dealer, however, Tommy Bernard took the time to explain the vehicle's hig I came prepared to look at a 1-3 year old vehicle and then go on to the Audi dealer, however, Tommy Bernard took the time to explain the vehicle's highlights, acknowledged the time I had put into researching vehicles, offered me an excellent deal on an end of the year model, plus, because I have care of my husband (Hospice palliative care) at home he volunteered to help me by coming to my home to complete the paperwork in order for me to get home to my husband. That's service above and beyond the norm.🌷😁 PS: My friend was impressed with a FULL tank of gas. Evidently that also isn't a normal event. More
Thanks Ronald Carrillio Ronald Carrillo was outstanding!!! My GMC Sierra 2015 has a "Ghost" in it. I'm having a problem with the 4WD needing service. Naturally it doesn't ac Ronald Carrillo was outstanding!!! My GMC Sierra 2015 has a "Ghost" in it. I'm having a problem with the 4WD needing service. Naturally it doesn't acted up when its at the service center.Electrical problems are the worse!! Mr. Carrillo told me to bring it back in if service light comes back on. Thanks again Ronald. Hopefully,I'll only see him for an oil-change, Dave Rogers More
Exceptionaly Service Routine first service was done without issue, took a little longer then expected but was fine. What was exceptional was the explanation we requested Routine first service was done without issue, took a little longer then expected but was fine. What was exceptional was the explanation we requested for someone to show us the features of our new car. The gentlemen that did the explanation was very thorough and polite and made sure we understood all the new features in the car, More
Oil change I was greeted in a professional manner, who introduced me to Dave Strauss, my service advisor. Dave was also very professional and courteous. Dave sai I was greeted in a professional manner, who introduced me to Dave Strauss, my service advisor. Dave was also very professional and courteous. Dave said I was getting an oil change, a complementary tire rotation, top off all fluid levels, a vacuum inside and a wash outside.I was in and out with in an hour. Outstanding job!! More
Oil change and car wash I was very happy with the service and the oil change (which was routine.) Staff is friendly and courteous. I was most disappointed, however, in the I was very happy with the service and the oil change (which was routine.) Staff is friendly and courteous. I was most disappointed, however, in the car wash I was given. I had just returned from a trip and mentioned the bugs. When they returned my "washed" car to me, I could barely see out of the windshield with the bug splats left on. I will take it back to see if they can make it right. It always reminds me of a sign I saw in a service department years ago which read, "Why is there never time to do it right, but always time to do it over?" More
Oil change Everyone was very kind. Car work was done in an appropriate amount of time. Waiting area was very comfortable. Thank you for the experience. Look fo Everyone was very kind. Car work was done in an appropriate amount of time. Waiting area was very comfortable. Thank you for the experience. Look forward to the next time More
Great Dealership No pressure, friendly people! Truly a great experience! Sean, Gary and Tommy were so friendly and made me feel that my business was important and mat No pressure, friendly people! Truly a great experience! Sean, Gary and Tommy were so friendly and made me feel that my business was important and mattered! More
Awesome Customer Service Had to take my GMC Terrain in for a sunroof leak. The staff is top notch ! Everyone was so nice and accommodating ! We will be purchasing from DeVoe w Had to take my GMC Terrain in for a sunroof leak. The staff is top notch ! Everyone was so nice and accommodating ! We will be purchasing from DeVoe when we are looking for our next vehicles but, in the meantime their service department is awesome. More
Great Service Larry always takes such good care of all aspects of our service experience. He has a great team and it's always a pleasure. It's comforting to be trea Larry always takes such good care of all aspects of our service experience. He has a great team and it's always a pleasure. It's comforting to be treated with such respect and honesty. More
Washed my truck with window open Oil changed on8/4/18. 8:00 am got I on my truck and water was coming out seat was all wet rug was soaked water was. In the door panel went back. Insid Oil changed on8/4/18. 8:00 am got I on my truck and water was coming out seat was all wet rug was soaked water was. In the door panel went back. Inside got a roll off paper towels told service person went out to clean my mess used shop vac when l got home very bad service my truck is new was not really that dirty More