DePaula Ford - Service Center

Repairs were made on time and as promised Excellent people to purchase from and follow up top ten. Great place for seniors to purchase and service their vehicle. Hour drive for us and we pas Excellent people to purchase from and follow up top ten. Great place for seniors to purchase and service their vehicle. Hour drive for us and we passed many Ford dealers along the way to do business with DePaula and we were not disappointed. More

The customer service Alex provided was outstanding. The loaner provided was clean and brand new and Nate was very attentive to my concerns. Although I thought the ordering and repair itself took a bit lon loaner provided was clean and brand new and Nate was very attentive to my concerns. Although I thought the ordering and repair itself took a bit longer than needed and the communication wasn’t great during the job I felt they had my safety in mind above everything. I am satisfied with the experience. More

6 month service Friendly customer service. Lenny and staff always take care of me. Have been using same service dept. for 10 years and I am always happy with the expe Friendly customer service. Lenny and staff always take care of me. Have been using same service dept. for 10 years and I am always happy with the experience. More

Pleasant experience. Very efficient, professional, service was done in the time stated. Every thing was explained in a manner I could understand. Check out was quick and e Very efficient, professional, service was done in the time stated. Every thing was explained in a manner I could understand. Check out was quick and easy. More

Scheduled Oil change service My car was taken in at the scheduled time, the service was performed in the time estimated . the waiting area was comfortable and clean, coffee and sn My car was taken in at the scheduled time, the service was performed in the time estimated . the waiting area was comfortable and clean, coffee and snacks were provide. Over all the service experience was very pleasant. There is still an issue with the tire sensor fault indicator but i remains intermittent - only coming on during rainy weather. More

Service Everyone was very courteous.Work was done very efficiently.the waiting area was comfortable and pleasant.. when I checked out the woman was so very pl Everyone was very courteous.Work was done very efficiently.the waiting area was comfortable and pleasant.. when I checked out the woman was so very pleasant overall great experience More

Everyone at the Depaula Ford service department were very friendly & courteous. I always feel they listen to me & I'm glad to be part of the Depaula family. friendly & courteous. I always feel they listen to me & I'm glad to be part of the Depaula family. More

Excellent customer service the guys behind the desk were so nice and so helpful was a very pleasant experience I will definitely lease another car from Depaula Ford again thank you all for your awesome serv so nice and so helpful was a very pleasant experience I will definitely lease another car from Depaula Ford again thank you all for your awesome service!!!! More

Service and attention to detail was excellent. Recall work was done in time. Lenny was great 👍as usual. The people at Depaula are great. Thanks work was done in time. Lenny was great 👍as usual. The people at Depaula are great. Thanks More

Outstanding Service The service at DePaula Ford is exceptional. They are very thorough and explain everything to the customer well. I am very pleased and wouldn’t go anyw The service at DePaula Ford is exceptional. They are very thorough and explain everything to the customer well. I am very pleased and wouldn’t go anywhere else. More