2,379 Reviews of DePaula Ford - Service Center
Light truck service excellent. Ron very informative and on the ball. Got me in and out and accommodated after hours pick up Ron very informative and on the ball. Got me in and out and accommodated after hours pick up More
I was able to get checked in quickly for my state inspection. Before I sat down to wait, they let me know there were no open recalls on my vehicle. I worked on my laptop from the waiting room until t inspection. Before I sat down to wait, they let me know there were no open recalls on my vehicle. I worked on my laptop from the waiting room until they called me to say it was done. More
Service Dept should improve communication, specifically providing vehicle status updates as well as expectations on length of time to complete service. I always have to call and ask. Service is not proac providing vehicle status updates as well as expectations on length of time to complete service. I always have to call and ask. Service is not proactive. More
Routine inspection- staff were friendly and professional. Very pleased with the service. Great staff and customer service from the beginning until the end. Very pleased with the service. Great staff and customer service from the beginning until the end. More
Great place to buy and service a car. Staff very helpful. Work hard to keep customer happy. Staff very helpful. Work hard to keep customer happy. More
Took way too long for just an oil change! Car was not even washed or cleaned. Other places clean your car too. Will not return for oil change. Car was not even washed or cleaned. Other places clean your car too. Will not return for oil change. More
Justin in service made things right when I had to come back because I was having problem with my brakes. Made sure the problem was fixed right. He followed up to make sure things were going good,also he r back because I was having problem with my brakes. Made sure the problem was fixed right. He followed up to make sure things were going good,also he reminded me that if I have a problem to contact him he will work to take care of me. More