DePaula Ford - Service Center

The service experience is always first class at Depaula. Justin took great care of my truck. Justin took great care of my truck. More

Salesperson was excellent but didn’t get a chance to meet with the finance person. with the finance person. More

The service writer was vey nice and made the service and wait enjoyable I would recommend him to anyone wait enjoyable I would recommend him to anyone More

Everyone is always very courteous and professional every time we are there. They strive to find the problem and fix it time we are there. They strive to find the problem and fix it More

Very pleasant experience. . Harold and dick corbett are AWESOME!!!very professional and competent.. will definitely refer others there . Harold and dick corbett are AWESOME!!!very professional and competent.. will definitely refer others there More

Very good took care of me . .gave me in writing what need attention next also check levels of fluid I. Car. .gave me in writing what need attention next also check levels of fluid I. Car. More

Very fast service. I was very pleased. I was in an out within an hour I was very pleased. I was in an out within an hour More

Service rep, Harold, was great. When making the appointment though, the rep should check as to the accuracy of how long it would take to service your vehicle, especially when waitin When making the appointment though, the rep should check as to the accuracy of how long it would take to service your vehicle, especially when waiting for it. I was told an hour and waited two hours for just an oil change. I could go anywhere for an oil change and be out in 30 minutes but I choose the dealership for my car. You must be more accurate especially for those of us who work and are waiting for their vehicle. More

Things that depaula could control and didn’t would be being honest about part arrival I was told parts on National back order. Then two days later when I had to call and get my own updates was never reac being honest about part arrival I was told parts on National back order. Then two days later when I had to call and get my own updates was never reached out more than the initial phone call I was told by someone else that the part came in and was damaged in your garage and now it was in paint being repaired to fix the damage is that the garage closed I’m loading the parts but I picked up car spare tire it was not replaced back in the holster so I had to take everything out of the car to release the trunk hatch and placed the spare tire where it belongs along with the jack otherwise there was a loud rattling noises this is my third car was Chevrolet and I would not recommend returning to DePaula. Told family to use local Chevy dealerships very minimal cars/trucks available and basic service and kindness hard to come bye More