DePaula Ford - Service Center

This is second service needed,problem not resolved, have to go Subaru dealer to try and resolve. Justin and team did their best to fix. Not having loaner cars is a major problem & inconvenience. to go Subaru dealer to try and resolve. Justin and team did their best to fix. Not having loaner cars is a major problem & inconvenience. More

Work was scheduled for a Friday, shop could not get to the work because of lack of personnel. Vehicle was held over for the weekend. Work was performed the following Monday. the work because of lack of personnel. Vehicle was held over for the weekend. Work was performed the following Monday. More

Overall it was a positive experience. Jeff did his best to acknowledge where the ball was dropped. Jeff did his best to acknowledge where the ball was dropped. More

Howard was wonderful and followed through with what was happening with the car. He made sure everything was good and we truly appreciated all of his and his team’s help. happening with the car. He made sure everything was good and we truly appreciated all of his and his team’s help. More

I had a 2 1/2 hour wait for an oil change that is ridiculous! ridiculous! More

Outstanding sales and service staff! Everyone was helpful with information and accurate o service time. Everyone was helpful with information and accurate o service time. More

Lenny in the Service Department went above and beyond to help us find a Cluster for a 2008 vehicle. We are still in the process of resolving this issue but very happy with the help we have received so far. help us find a Cluster for a 2008 vehicle. We are still in the process of resolving this issue but very happy with the help we have received so far. Highly recommend! More

Awful service. Avoid at all costs. Wont resolve issues just leaves them standing and shrugs Avoid at all costs. Wont resolve issues just leaves them standing and shrugs More

I have always had a good experience at this dealership. They are always friendly and helpful They are always friendly and helpful More

Easy to get scheduled. works was completed on time and friendly service! Highly recommend this company. works was completed on time and friendly service! Highly recommend this company. More