DePaula Ford - Service Center

Louis is the service department is great he made sure my car was done on time and correctly car was done on time and correctly More

Great experience at your service center. I was short on time on a Saturday but the service guy..name escapes me (Hispanic) took me right in, expidtedy service ans was very courteous and help I was short on time on a Saturday but the service guy..name escapes me (Hispanic) took me right in, expidtedy service ans was very courteous and helpful. Wiil be back More

I had an appointment. When i arrived they took my car right in. I was scheduled for a oil change and tire rotation. They asked if i wanted them to take care of a recall When i arrived they took my car right in. I was scheduled for a oil change and tire rotation. They asked if i wanted them to take care of a recall at the same time. At first i said yes but it was going to be 2 hours. I decided that I didn’t want to wait that long so just oil and tires. Walked out 2 1/2 hours later!! FOR AN OIL CHANGE AND TIRE ROTATION. NEVER AGAIN!! More

Made the process easy. Really appreciate that they are holding the truck for me until I’m ready to get it. Really appreciate that they are holding the truck for me until I’m ready to get it. More

The staff is extremely friendly, easy to work with and very accommodating. I will definitely continue to service my vehicle here. very accommodating. I will definitely continue to service my vehicle here. More

Excellent fast service done right! Harold is a pleasure to deal with and keeps you well informed Harold is a pleasure to deal with and keeps you well informed More

so sweet and generous. i believe luis is the name he’s great with humor and being just all around a good person i believe luis is the name he’s great with humor and being just all around a good person More

Ron was very helpful, service was fast and everything was as promised they even washed our car. as promised they even washed our car. More

I waited 3 hours for an oil change when I was told up to an hour and a half. I believe they forgot about my vehicle. People who came after me for the same thing left before me. an hour and a half. I believe they forgot about my vehicle. People who came after me for the same thing left before me. More

Service is too slow. Today is 11/22/22. You’ve had my car since 11/9 and you still haven’t looked at the vehicle to tell me what is wrong with the vehicle, let alone p Today is 11/22/22. You’ve had my car since 11/9 and you still haven’t looked at the vehicle to tell me what is wrong with the vehicle, let alone provide a cost estimate or estimated date for when I can get my vehicle back. This is completely unacceptable. More