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This rating includes all service center reviews, with more weight given to recent reviews.
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2,686 Reviews of DePaula Ford - Service Center
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December 01, 2022
Very satisified with my experience at DePaula Ford. At the service department I was helped by Harold Parker. He was very polite efficient and professional True Asset The time it took to complete the w At the service department I was helped by Harold Parker. He was very polite efficient and professional True Asset The time it took to complete the work was completed before the allotted time..Very satisified with this dealership. More
by WGILBERT4
Verified CustomerEmployees Worked With
Harold Parker
December 01, 2022
I won't be back. Very poorly handled. I didnt get a single status call. I had to call to get an update which was always- just a few more days and it will be done. Very poorly handled. I didnt get a single status call. I had to call to get an update which was always- just a few more days and it will be done. And the Ford extended warranty is wasted money! In their effort to save themselves a buck or two they cost me over $6000 in van rental fees. I would have been far better off to just have the transmission replaced.and pay it myself. Never again More
by INFO@JDJCOMFORTSYSTEMS.COM
Employees Worked With
Ron Bissonette
December 01, 2022
Very pleased with their workmanship! Very polite. Extremely pleased with the man who took the car in! Very polite. Extremely pleased with the man who took the car in! More
by AMTRIBLEY
Employees Worked With
December 01, 2022
The service process was easy. I pulled right in and they looked at my car right away. It was ready when they said it would be. The checkout process was a little confusing, but I w I pulled right in and they looked at my car right away. It was ready when they said it would be. The checkout process was a little confusing, but I was very happy overall. More
by Karen S.
December 01, 2022
My first visit to DePaula was for a 60 thousand mile checkup. I found the service department staff to be courteous, competent and professional. I will be back. checkup. I found the service department staff to be courteous, competent and professional. I will be back. More
by Rob Goecks
November 28, 2022
Jason is on top of everything He is excellent No time is wasted waiting around is wasted waiting around More
by ALBANY0
November 27, 2022
Luis in the Service Department provided emergency service since my battery had died and needed replacement. since my battery had died and needed replacement. More
by FREZZ638
November 27, 2022
The staff at DePaula service are very thoughtful and my experience there is always very good. experience there is always very good. More
by rickneal
November 26, 2022
Chance is very helpful…he is very knowledgeable about the vehicles service…The service sept has been a 10….so glad I came to Depaula since metro has no care for there customers…chance has patience and is a 1 vehicles service…The service sept has been a 10….so glad I came to Depaula since metro has no care for there customers…chance has patience and is a 10 star employee… More
by Mackey12205ms5555
Employees Worked With
