DePaula Ford - Service Center

Service was outstanding, I was able to make a appointment within a reasonable time frame. When I dropped my vehicle off and was advised it would be a half a day. A courtesy ride was offered to me. A call wil within a reasonable time frame. When I dropped my vehicle off and was advised it would be a half a day. A courtesy ride was offered to me. A call will be made to me once the vehicle was ready. Once I was called a courtesy ride picked me up to return to Depaula. The manager took me to my vehicle to show me the results of their work. I was impressed. The tech went above and beyond to make things right. More

Josh Halse and Ron Bissonette were excellent and exceeded all expectations. A+ customer service and professionalism. all expectations. A+ customer service and professionalism. More

Staff are pleasant, courteous, and helpful. Provided ride back and forth when my vehicle is under repair. I thank you for being so nice and knowledgeable about my vehicle condition. Provided ride back and forth when my vehicle is under repair. I thank you for being so nice and knowledgeable about my vehicle condition. More

Excelent emergency service provided by Luis Correa when my Battery died and needed immediate replacement. my Battery died and needed immediate replacement. More

Excellent experience. Chance was friendly and courteous. The video sent by my repair tech was thorough and the information was presented in an easy to understand way with Chance was friendly and courteous. The video sent by my repair tech was thorough and the information was presented in an easy to understand way without me feeling like I was being talked down to. Same with Chance. He answered my follow up questions without making me feel stupid. All the work was done quickly and the car drives great. We'll be back for any other repairs or car puchases. More

Was told it would be a 3 day repair. That went out to 12 days. Each day i got another excuse. From Friday to friday it was waiting on a QC. I had to extend my rental for the 12 days i That went out to 12 days. Each day i got another excuse. From Friday to friday it was waiting on a QC. I had to extend my rental for the 12 days itbtook More

Brought my truck in for rust proofing and undercoating. Dropped off at 9:00 and had my truck back by 2. Dropped off at 9:00 and had my truck back by 2. More

Very professional helpful people. Also very knowledgeable about the product. Good and reliable service in a timely manner Also very knowledgeable about the product. Good and reliable service in a timely manner More

Chance did a great job with support. Justin and crew always go above and beyond Justin and crew always go above and beyond More

Smooth operation. In and out quickly. Very accommodating. Would recommend to others in the future. In and out quickly. Very accommodating. Would recommend to others in the future. More