DePaula Ford - Service Center

2 1/2 hour for an oil change with an appointment is unacceptable. Was told I was getting a complimentary car wash and price on new tires and got neither. After the wait I I didn't say anything, I had t unacceptable. Was told I was getting a complimentary car wash and price on new tires and got neither. After the wait I I didn't say anything, I had to go. More

They were very helpful with the issue with my truck I thought it was a turbo but just an exhaust leak thought it was a turbo but just an exhaust leak More

Very enjoyable people, processed with no delays, no additional expenses, place was clean and orderly, would go back for sure ! additional expenses, place was clean and orderly, would go back for sure ! More

Easy to schedule, helpful appointment reminders, convenient and friendly shuttle service. Free first service on a new car too! convenient and friendly shuttle service. Free first service on a new car too! More

I am very impressed with the service. The work was done promptly and I can’t believe the size of the truck service department. I walked around and each time I encountered someone they we The work was done promptly and I can’t believe the size of the truck service department. I walked around and each time I encountered someone they were very courteous and asked if they could help. I have a business and I know that this interaction is taught and monitored. So hats off to DePaula Ford “I’ll be back”! Thanks Tom Despart More

The overall service was great , repair was completed on time with a parts order and everything wrong was fixed. A special pat on the back for crystal in service at the counter, friendly and apologetic for time with a parts order and everything wrong was fixed. A special pat on the back for crystal in service at the counter, friendly and apologetic for the paperwork delay. More

Friendly and Fast Service. Crystal and Luis are the best. DePaula is the only place I take my cars for service. Crystal and Luis are the best. DePaula is the only place I take my cars for service. More

Prompt service my car was finished by mid morning for oil change and 5,000 mile inspection. change and 5,000 mile inspection. More

I am always impressed with how prompt and how efficiently the crew gets my car into the shop for my service and how the service rep always gives me an update on how long it will be. the crew gets my car into the shop for my service and how the service rep always gives me an update on how long it will be. More

They are very friendly and helpful! Did the recalls on the car with no problem! Did the recalls on the car with no problem! More