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DePaula Ford - Service Center

Albany, NY

4.5
2,383 Reviews

2,383 Reviews of DePaula Ford - Service Center

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July 21, 2022

We were A small union general contractor for 60 years Our Trucks are important to us, your service department has always been top notch. Ron and Howard keeps coming back More

by 66 vette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard In truck service, fantastic, Ron Bissonette
July 21, 2022

I would recommend the Paula Chevrolet to go to they did a beautiful job with my car repairing it More

by Lauracox6809
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Repair shop
July 21, 2022

Make a appointment get there on time service person keeps you well informed and is Courteous More

by COLETTEKEGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Blackman
July 21, 2022

Depaulas sales is first rate. Unfortunately thier service is the worst I've experienced in the 30 years I've been buying new trucks. Over the last 30 years I've purchased 10 new t More

by RORSCIAN
Customer Service
Recommend Dealer
No
Employees Worked With
Justin Dwyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Blackman
July 20, 2022

It’s a constant struggle with them . They lie about parts being ready to fall off but it passes inspection bs never be back More

by COLESTEF0820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Dwyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Farnam
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Blackman, Ron Bissonette, Joseph McKeon
July 19, 2022

Everyone was attentive and very curations. They cleaned my car and had me out earlier than expected More

by IRISHRULE332000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph McKeon
July 19, 2022

They did a great job on my 2017 f350 front end damage repair. Friendly office staff. Would recommend More

by EJJ237
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris in collision center
July 19, 2022

Awesome service Would recommend to others I plan on bringing my car to DePaula Ford For all my service needs More

by Tamibell20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Bissonette
July 17, 2022

Using 15 words in a survey is the most idiotic thing I’ve ever heard of! More

by Nope and nice try
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance Guild
July 16, 2022

Waiting area had empty food wrappers lying around. When my vehicle was done I was told it couldn't be washed because their car wash "scratches larger vehicles". Got in my car to find greasy hand prin More

by CANDYBELOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
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