
DeLong Ford, Inc.
Dwight, IL

Filter Reviews by Keyword
By Type
1,213 Reviews of DeLong Ford, Inc.

Great Transaction Brenda is who I dealt with at Delong Ford. She was extremely helpful throughout the whole process. And I can tell you with my business this is not my Brenda is who I dealt with at Delong Ford. She was extremely helpful throughout the whole process. And I can tell you with my business this is not my first truck or dealership I had to deal with but this was the easiest less hassle transaction I ever did and when I need another vehicle for business or personal I will be back! Thanks Brenda! More
What a pleasant experience. I found the Passat I was looking for online, emailed the dealer and Brenda got back to me right away. She told me that they were waiting for a part to I found the Passat I was looking for online, emailed the dealer and Brenda got back to me right away. She told me that they were waiting for a part to complete a repair on the vehicle and that I should wait to come see it. Brenda kept me up to date on the status and once it was done I drove an hour to check out my Passat. The car was just what I was looking for. Brenda was such a pleasure to deal with. I was in and out in about an hour although I could have spent more time talking with the folks at DeLong (I think they wanted to go home, it was past closing time). Everyone was so nice and down to earth. I would definitely recommend DeLong Ford and the great staff to anyone looking for a car. More
Best experience buying a car. We stopped in there to test drive a Ford F-150. Doug helped us out, he was very patient and helpful. We were also very happy with the price we paid fo We stopped in there to test drive a Ford F-150. Doug helped us out, he was very patient and helpful. We were also very happy with the price we paid for the truck and the amount they gave us for our trade in. More

Nice Deal, Excellent People We had a great experience today, especially with Brenda. She greeted in the friendliest manner and answered all our questions in the most open and co We had a great experience today, especially with Brenda. She greeted in the friendliest manner and answered all our questions in the most open and co genial manner. Everyone on staff did everything they could to make the experience pleasant and efficient. I would definitely recommend DeLong Ford to friends and family. More
Delongs go above and beyond to help customers. We have purchased several vehicles from Delongs. Mike Woods is so good to work with. The service department is always first class and goes the extra We have purchased several vehicles from Delongs. Mike Woods is so good to work with. The service department is always first class and goes the extra mile to be helpful. - J. Colvin More
Great place to buy a car I told them what I wanted and how much I wanted to spend. They found exactly what I was looking for at the price I wanted. Could not have been any I told them what I wanted and how much I wanted to spend. They found exactly what I was looking for at the price I wanted. Could not have been any easier or gone any better. More
Oil change Went in get routine oil change. We were in out very quickly hence the “Quick Lane” and Ford Performance. They are winners on my team! Went in get routine oil change. We were in out very quickly hence the “Quick Lane” and Ford Performance. They are winners on my team! More
Great!!! Very polite customer service. Salesman was very honest and straight to the point, not pushy at all. He helped me find the best deal out there! Very polite customer service. Salesman was very honest and straight to the point, not pushy at all. He helped me find the best deal out there! More
Great experience Purchased a 2016 Ford F150. Doug was very knowledgeable on the F150 line and was able to answer all my questions and was never pushy. His follow up Purchased a 2016 Ford F150. Doug was very knowledgeable on the F150 line and was able to answer all my questions and was never pushy. His follow up was very prompt leading up to my appointment as I was traveling from about 40 minutes from Dwight. My only complaint was that the truck was not filled up with gas, and I forgot to ask for it More
Chevy at Ford dealer .Friendly answered all my questions. Did most of my communication by phone. I would recommend Brenda and DeLong Ford for your next vehicle used or new .Friendly answered all my questions. Did most of my communication by phone. I would recommend Brenda and DeLong Ford for your next vehicle used or new More