DeLong Ford, Inc.

Great customer service, quick, efficient sale! I had an excellent experience with DeLong Ford! I saw two vehicles on line and called ahead to confirm with BJ they were still in the lot. I arrived m I had an excellent experience with DeLong Ford! I saw two vehicles on line and called ahead to confirm with BJ they were still in the lot. I arrived mid afternoon and BJ had the two vehicles ready to test drive, and In two hours I had completed my purchase, Including financing with Mike. I made arrangements to pick up my vehicle the next day, and they had everything ready to go when I arrived. I would highly recommend BJ and Mike(Woody) and the other staff to help you with your automotive purchasing needs! Thanks again to everyone on staff that helped!! Melissa Strube More

Great experience Start to finish was a great experience. Doug is a professional salesman and Woody wrapped everything up quickly. No hassle dealer for sure. My seco Start to finish was a great experience. Doug is a professional salesman and Woody wrapped everything up quickly. No hassle dealer for sure. My second purchase through Delong Ford, and will shop there in the future. More

Superior truck buying experience. I conducted my entire buying process and trade in on line and from 1100 miles away. All my communication was responded to quickly and fully. The who I conducted my entire buying process and trade in on line and from 1100 miles away. All my communication was responded to quickly and fully. The whole process was so easy I was concerned that the deal would fall apart. I arrived in the morning to complete the deal and was met at the door by Doug Scribner who is the professional and friendly salesman that I had communicated with one line. I was in and out of there in 90 minutes and driving my 1100 miles back home. I was surprised to receive a call from Doug when I got home. He just wanted to make sure I made it home safely and let me know that if I have any questions about the new truck, to give him a call. If you find a vehicle you like at this dealership, buy it! In my 53 years, I have never been able to buy a vehicle this easy, with a great price and a fair trade in offer without any overselling. I highly recommend this dealership above all others! More

Went above and beyond! Bought a used truck from them. It was still in transport when I called, Brenda sent pics as soon as it got off the truck. She was very straight for Bought a used truck from them. It was still in transport when I called, Brenda sent pics as soon as it got off the truck. She was very straight forward with all the details and went above and beyond to send window sticker and service records. She kept me informed thru the entire process which was several days due to the holiday as well as the truck just arriving at the dealership. They even put the truck on their lift and let me and a buddy check out the underside, with no pressure of anyone bothering us. No pressure at all from Brenda or Woody to buy at all. Woody made the paperwork process simple and quick. No pushy at all, compared to other dealerships in the area. More

Excellent customer service Excellent small town dealership. Will do whatever they can to make the deal work for the customer! Best buying experience yet and well priced vehicles Excellent small town dealership. Will do whatever they can to make the deal work for the customer! Best buying experience yet and well priced vehicles. More

Simple and easy process My husband and I just purchased our second new expedition from Delong Ford. We couldn't be happier. Jon Delong helped us complete the entire proces My husband and I just purchased our second new expedition from Delong Ford. We couldn't be happier. Jon Delong helped us complete the entire process through email. We live in Orland Park, an hour away from the dealership. We wouldn't go anywhere else to purchase a ford. Mike Woods completed the financing in twenty minutes. Within an hour, we were on our way. Jim and Dorothy Vander Veer More

Eileen It was great . I was at ease. All questions answered. I will for sure return back to Delong Ford. I had the greatest experience ever It was great . I was at ease. All questions answered. I will for sure return back to Delong Ford. I had the greatest experience ever More

Vehicle purchase. The place was very clean and the atmosphere was great. The staff and sales people were excellent and very knowledgeable. And Brenda the sales women wa The place was very clean and the atmosphere was great. The staff and sales people were excellent and very knowledgeable. And Brenda the sales women was great. And also the young man that helped load our truck up that was going above and beyond. Thank you so much all of you. Lonnie and Jody!! More

Only dealership my family trust's My family has bought quite a few vehicles from Mike Woods threw the year's at Delong Ford including my grandparents we have always gotten a great dea My family has bought quite a few vehicles from Mike Woods threw the year's at Delong Ford including my grandparents we have always gotten a great deal with excellent customer service that includes using the service department I recently bought an 08 F150 there was minor issues with the truck and Delong Ford covered it under warranty this is the only dealership we will buy vehicles from More

Great, very good experience Prompt response, friendly, knowledgeable, was able to complete deal in five days, could have been faster, I was the one dragging my feet, addressed al Prompt response, friendly, knowledgeable, was able to complete deal in five days, could have been faster, I was the one dragging my feet, addressed all concerns. Very happy with Brenda, dealership and truck. Overall good experience. More