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Davis Gainesville Automotive- Service Center

Gainesville, FL

4.5
564 Reviews

564 Reviews of Davis Gainesville Automotive- Service Center

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September 13, 2023

Paul was excellent in providing information about services due. He was professional and provided accurate information about waiting times. More

by twater530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Geisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Davis Gainesville Automotive responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to Paul. Please let me know if I can do anything further to help. Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 13, 2023

They estimated 1 1/2 hours for oil change and tire rotation and it only took 1 hour More

by B
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon Keen *****
Sep 15, 2023 -

Davis Gainesville Automotive responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 12, 2023

Great service and professional. Tyson is so good to work with. Was pleased with the video information also. More

by judyhodge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Geisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ropiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Davis Gainesville Automotive responded

We truly appreciate you taking the time to write about your experience at our service department, Judy. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with Tyson and our entire team. I'm happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 11, 2023

Josh is a great representative and he makes sure all of my needs are met as well as communicates in a timely manner as to whats going on. Josh knows his customers and make sure they are taken care of. More

by JohnsonGang16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ropiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Davis Gainesville Automotive responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and I am very happy that Josh and the rest of the team were there to take care of you! Thank you again and we look forward to working with you in the future! Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 11, 2023

My Service Advisor Joshua Ropiza is the Best. He is Professional, Detailed and Friendly. Everyone is very helpful. More

by STERNADCINDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ropiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Davis Gainesville Automotive responded

Thank you for the awesome feedback! You're right, Joshua is an excellent service advisor and we appreciate all he does for us! I'm very happy to hear that he has been there to provide you with great service. Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 10, 2023

Always a pleasure to deal with Josh Ropiza. Quick in and out service for my oil change. More

by SKT28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ropiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Davis Gainesville Automotive responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 10, 2023

They do their best to keep customers happy and you don’t feel like you’re overpaying when purchasing a vehicle, More

by MJKRUGGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Sauerbrun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Davis Gainesville Automotive responded

Thank you so much for taking the time to let me know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 09, 2023

After being very disappointed by my insurance customer service and other collision centers’ customers service, I was pretty stressed out about getting my brand new Mazda CX 50 repaired. But when I came to More

by ASHBROOKJ71
Recommend Dealer
Yes
Employees Worked With
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : This was regarding the collision center!
Sep 11, 2023 -

Davis Gainesville Automotive responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 08, 2023

Cannot say enough good words about Josh and the Davis Chevrolet EV technician. Josh is friendly, professional, responsive, shows me basic maintenance I can handle on my own as a car enthusiast if I want More

by thequeenbryleigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ropiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Davis Gainesville Automotive responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 08, 2023

Salesman gave me the run around, was slow on updates regarding, wasn't present upon pick, didn't seem concerned that I was stuck in another state as he never submitted for transport. After I picked my c More

by aemmons2788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Dieter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KERRY BARR
Sep 11, 2023 -

Davis Gainesville Automotive responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

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