Paul Geisen
Paul Geisen at Davis Gainesville Automotive
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Paul Geisen

Service Manager

Davis Gainesville Automotive

2600 N Main St
Gainesville, FL 32609

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4.6
59 Reviews
4.6

59 Reviews

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59 Reviews of Paul Geisen

May 25, 2024

Dealership Rating
Employee Rating

When I mentioned that my Tow eyelet was missing from battery cover after battery replacement Dealership staff were hostile and defensive in response. This is a significant negative change from service I More

by Linthicumken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 28, 2024

Davis Gainesville Automotive responded

Thank you for sharing your feedback. We are disappointed to hear about the negative experience you had at Davis Gainesville Chevrolet. We hold ourselves to a high standard and your encounter does not reflect our usual level of service. Please reach out to me directly so we can discuss this further and work towards a resolution. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

May 24, 2024

Dealership Rating
Employee Rating

Since I keep getting bombarded with emails daily that “they need my feedback”, this is the rating. More

by Stopemailingme91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tyson Adams, Josh Ropiza

May 28, 2024

Davis Gainesville Automotive responded

Thank you for sharing your feedback with us. We understand how receiving multiple emails can be frustrating. We take your comments seriously and will work to ensure a better experience for you in the future. Please feel free to contact me directly if you have any further concerns. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

May 23, 2024

Dealership Rating
Employee Rating

Took care of all the issues with my new truck. Wasn’t this dealership’s fault. The truck was transferred from Alabama to Gainesville FL and the dealership that took original delivery from the fact More

by randy100273
Recommend Dealer
Yes

Other Employees Tagged: Carl Thompson, Tyson Adams, Josh Ropiza , Joe Dieter

May 24, 2024

Davis Gainesville Automotive responded

Thank you for sharing your positive experience with Davis Gainesville Chevrolet, Randy! We are delighted to hear that we were able to take care of the issues with your new truck, even though it was not our fault. We appreciate your loyalty as a return customer and are thrilled that you are happy with the service provided. If you ever need anything in the future, don't hesitate to reach out. Thank you for choosing us for your automotive needs! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

May 21, 2024

Dealership Rating
Employee Rating

Paula was very professional, friendly and clear in communication, appointment was available very next morning from time i requested service. Service was done timely and explained Thoroughly. More

by WAYNE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2024

Davis Gainesville Automotive responded

Thank you, Wayne, for your kind words and for taking the time to share your experience. We are thrilled to hear that you found our service professional, friendly, and clear. It's great to know that your appointment was scheduled promptly and that the service was completed on time with a thorough explanation. We appreciate your feedback and look forward to assisting you again in the future. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

May 21, 2024

Dealership Rating
Employee Rating

You get me coming back for the professional hassle free experience. From sales to service. Top notch More

by kevinroycourage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Timothy Bundrick, Christopher Sauerbrun, Ariel Romain , Karla in service

May 23, 2024

Davis Gainesville Automotive responded

Thank you, Kevin, for your kind words and for choosing Davis Gainesville Chevrolet for your automotive needs. We're thrilled to hear that you had a top-notch experience with both our sales and service teams. We appreciate your loyalty and look forward to assisting you again in the future. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

May 06, 2024

Dealership Rating
Employee Rating

Paul was exceptional. He is very friendly and explained everything to be done. I trust him. He remembered me from the past. More

by jbdarmanin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Davis Gainesville Automotive responded

Thank you for your kind words! Paul is a great asset and I am glad to hear he provided an excellent experience for you. I look forward to seeing you again in the future! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

May 01, 2024

Dealership Rating
Employee Rating

The dealer service is very good. The only issue I have is getting appointments some times More

by RAB.MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyson Adams, Josh Ropiza

May 03, 2024

Davis Gainesville Automotive responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your appointment issue. I hope to talk with you soon. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

April 26, 2024

Dealership Rating
Employee Rating

They did a comprehensive check of my vehicle and updated the software for my display. The video was very clear and thorough. More

by ANADMC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyson Adams, Josh Ropiza

Apr 29, 2024

Davis Gainesville Automotive responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

April 18, 2024

Dealership Rating
Employee Rating

Good advisor, excellent customer service, quick response, nice service of the shuttle, and nice environment. More

by REYSONI1267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tylor, Richard

Apr 19, 2024

Davis Gainesville Automotive responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Davis Gainesville Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

April 08, 2024

Dealership Rating
Employee Rating

Very good service and professional customer service I am happy with the service department as a whole More

by JESSIEPEABODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyson Adams, Josh Ropiza

Apr 11, 2024

Davis Gainesville Automotive responded

Thank you for your outstanding rating about our service department, Jessie. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

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