Back

Davis Gainesville Automotive- Service Center

Gainesville, FL

4.5
623 Reviews

623 Reviews of Davis Gainesville Automotive- Service Center

Sort by
January 01, 2025

Called to make an appointment for a safety recall fix. Service person said appointment was to see a service person and not the time the vehicle would be taken into the shop. He stayed that it may take an More

by rsambcoats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the gentleman's name who helped us out. It was not one of the persons pictured above.
Jan 03, 2025 -

Davis Gainesville Automotive responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the appointment scheduling process at Davis Gainesville Chevrolet. It’s important for us to ensure that our customers understand what to expect during service visits. We’re glad to hear that the service team was able to complete your vehicle’s software upgrade in a timely manner and that you found the service person to be nice. However, we understand your concern about the clarity of the appointment system and will take your comments into consideration to improve our communication moving forward. If you have any further questions or would like to discuss this matter in more detail, please feel free to reach out to us directly. We value your insight and appreciate your understanding. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

December 30, 2024

Not Impressed, Video revealed that I had a screw in one of my tires. I ask for the tire to be repaired. I was informed that your dealership could not repair tires. I'm from Georgia so I spent the next few More

by carl.powell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina Reyna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Davis Gainesville Automotive responded

Thank you for sharing your experience with us. I understand how frustrating it can be to face such a situation, especially when you're far from home. At Davis Gainesville Chevrolet, I strive to provide excellent service, and it seems we missed the mark during your visit. Your feedback is appreciated, and I will take it into consideration as I look for ways to improve our services. If there's anything more you'd like to discuss, please feel free to reach out to me directly. Safe travels! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

December 29, 2024

Went in with a brake issue in addition to my scheduled service. Reported an intermittent metal on metal grinding in the right rear caliper. Was told that the brakes were inspected all around and no proble More

by randy100273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Dec 31, 2024 -

Davis Gainesville Automotive responded

Thank you for sharing your experience with us, Randy. I understand your concerns regarding the brake issue and the inspection process. At Davis Gainesville Chevrolet, we strive to provide thorough and transparent service to all our customers. I encourage you to reach out to me directly, so we can address your concerns and ensure that your vehicle is performing at its best. Your feedback is valuable and we appreciate it. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

December 28, 2024

Everyone was professional and answered all our questions. Our appointment was with Joe but he asked Jesse to help us and we enjoyed working with. More

by bartley1313
Recommend Dealer
Yes
Employees Worked With
Joseph Dieter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Davis Gainesville Automotive responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Davis Gainesville Chevrolet with Joe and Jesse. Our team is dedicated to providing excellent service and we appreciate your feedback. We look forward to assisting you again in the future! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

December 28, 2024

As always, great customer service and vehicle service. Always upfront about needed service and items that can be deferred. More

by JTGORSKEB13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Davis Gainesville Automotive responded

Thank you so much for your wonderful feedback! We truly appreciate you taking the time to highlight our customer service and transparency at Davis Gainesville Chevrolet. It's great to hear that you find value in our approach to vehicle service. We look forward to seeing you again for all your automotive needs! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

December 26, 2024

It was a great experience. Sydnee was amazing and really helpful. That day i wasnot sure about buying. She provided me with amazing offers which made my buy cx-90. Car is amazi More

by bikashadhikari8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Geisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ropiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Davis Gainesville Automotive responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Davis Gainesville Chevrolet and that Sydnee was able to assist you so effectively. Congratulations on your new CX-90! We hope you enjoy every ride in your amazing car. We look forward to seeing you again soon! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

December 22, 2024

Sharon was helpful,she answered my questions and kept in touch with me during my service. More

by KDEITZ2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon Keen
Dec 24, 2024 -

Davis Gainesville Automotive responded

Thank you for your kind words! I am happy to hear that Sharon was able to assist you and keep in touch throughout your service. At Davis Gainesville Chevrolet, we strive to provide excellent customer service, and your feedback is greatly appreciated. We look forward to helping you again in the future! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

December 19, 2024

Fast friendly service for an oil change. It was faster than another dealership. No complaints. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Davis Gainesville Automotive responded

Thank you for your positive review, Mike! We're thrilled to hear that you experienced fast and friendly service during your oil change at Davis Gainesville Chevrolet. We strive to provide our customers with the best service possible, and it's great to know we met your expectations. We look forward to serving you again soon! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

December 15, 2024

Bolt had been overfilled with coolant, had spilled brake fluid on the battery, not filled windshield washer fluid. Miata had overfilled oil in engine and grease on and around door handle. More

by Brucejennings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Geisen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ropiza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Davis Gainesville Automotive responded

Thank you for sharing your experience. I understand your concerns regarding your Bolt and Miata's maintenance issues. At Davis Gainesville Chevrolet, we strive for high standards, and your feedback is valuable in helping us improve. I invite you to contact me directly so I can address these matters more effectively. Thank you for bringing this to my attention, and I hope to work with you towards a resolution. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

December 14, 2024

Good but doesn't have a loaner car and mechanics try to do half xxx work More

by big_trucker2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Dec 16, 2024 -

Davis Gainesville Automotive responded

Thank you for your feedback. I understand your concerns about the lack of a loaner car and the quality of work you experienced at Davis Gainesville Chevrolet. I appreciate your input, as it helps us improve our services. Please feel free to reach out to me directly so I can address your specific situation. Thank you for choosing us! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

...
5
...