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Davis Gainesville Automotive- Service Center

Gainesville, FL

4.5
564 Reviews

564 Reviews of Davis Gainesville Automotive- Service Center

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September 29, 2023

The service advisors have always been attentive and helpful , on the phone and in person. Every person i have dealt with including sales , sevice , and finance have been both friendly and helpful. More

by marquepoolboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Geisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Davis Gainesville Automotive responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 26, 2023

Service was top notch. My truck was a couple months & miles out of the 3-year/36k mile warranty when the fuel pump module went out. Davis covered the repair under warranty, More

by Nate119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ in service took great care of us.
Sep 27, 2023 -

Davis Gainesville Automotive responded

At Davis Gainesville Chevrolet, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review, Nate! Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 26, 2023

Great service, quick and courteous. Easy to schedule appt and communication of service and video was timely and thorough, thanks! More

by crazy4mazdas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Geisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ropiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Davis Gainesville Automotive responded

Thank you for putting your trust in Davis Gainesville Chevrolet! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 25, 2023

Vehicle was serviced and ready within estimated time. Very friendly and ready to assist when we arrived. More

by bpwilson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Geisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Davis Gainesville Automotive responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 24, 2023

We have always trusted the quality and competence of the a service department! Since I wasn’t able to bring my car this time, my daughter drove it for service, I’m not able to name the gentlemen who worke More

by GATORS32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Geisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ropiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Davis Gainesville Automotive responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Davis Gainesville Chevrolet. If there is anything more I can do for you please come back and see us any time! Take care! Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 23, 2023

Great service. Was easy to make appointment online. Service advisor very knowledgeable and kept me aware of the progress More

by c24craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ropiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Davis Gainesville Automotive responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Davis Gainesville Chevrolet. If there is anything more that I can do, please come back and see us again. Take care! Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 23, 2023

Amazingly courteous, efficient & knowledgeable Ms. Sharon Keen. Certainly beating expectation. A big pleasure to work with. More

by Sayed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon Keen
Sep 26, 2023 -

Davis Gainesville Automotive responded

Thank you for your wonderful review, Sayed! I greatly appreciate your feedback and hope to welcome you back to our dealership soon. Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 21, 2023

Muy buena atención con todo el personal y siempre nos mantienen informados de todo lo que le realizan al vehículo More

by PRIMARIALETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Holcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Davis Gainesville Automotive responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 20, 2023

They always act like they really don’t want to be working on your car. Act exasperated that things are wrong with your vehicle, but don’t have parts in stock and need to order everything they recommend. I ca More

by Buyelsewhere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Holcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Davis Gainesville Automotive responded

It appears the impression you received during your time with our dealership does not reflect our standards of customer service. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 20, 2023

The wait times can sometimes be long on weekends and they occasionally may try to oversell you on things but, overall, a great dealership! Clean waiting rooms and friendly staff! More

by hme12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Geisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ropiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Davis Gainesville Automotive responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

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