Davis Gainesville Automotive- Service Center
Gainesville, FL
577 Reviews of Davis Gainesville Automotive- Service Center
John J. Sunft was a great help in getting my car and paperwork filled out. I appreciated his help and patience throughout Sunft was a great help in getting my car and paperwork filled out. I appreciated his help and patience throughout More
Amazing friendly and understanding place. It’s also quick and it is easy to get an appointment set up. Also they are quick to gix your car in and timely manner. It’s also quick and it is easy to get an appointment set up. Also they are quick to gix your car in and timely manner. More
Thank you Josh in Service. As always he answered all of our concerns. We love our Chevrolet. As always he answered all of our concerns. We love our Chevrolet. More
Josh always welcomes me. He checks my Blazer and let's me know what he finds. When I wait for my car, he keeps me updated on the progress. He checks my Blazer and let's me know what he finds. When I wait for my car, he keeps me updated on the progress. More
recall was corrected quickly , service advisor was very nice to work with. appointment was on time and the service team did the work in 1 hour . nice to work with. appointment was on time and the service team did the work in 1 hour . More
Tyson is always a pleasure to work with. He is kind and explains things very clearly. Thank you. He is kind and explains things very clearly. Thank you. More
I had an 8:30 appt w/ Carla to have oil change & tire rotation. Also to check out my tempeture gauge that was not moving one day & then the next day was moving. I emailed her my extended warranty aroun rotation. Also to check out my tempeture gauge that was not moving one day & then the next day was moving. I emailed her my extended warranty around 9:00 a.m. If I was going to have to pay a lot out of pocket that I would take it to where I bought my blazer. I told her regardless I need my oil change/tire rotation. I left her a vm as well at 9:00 telling her I had emailed her and for her to call me back. At 12noon I called, Carla answered & she said ok I just assumed you where taking your car to the other dealership. No I wanted her to tell me if they were going to charge me at Davis Chevy & if they were that I would take it to Garber Auto. I don't believe she did any research at all. My oil change & tire rotation never got done. She said it would be ready around 3 or 4. Even tho I had an appt. I got a ride to Davis Chevy, Car not ready still. Asked to sit in waiting area. About 10 mins later. Carla comes around and says, that the Temperature gaurge problem is covered under the "factory" warranty. Huh? Why was not not determined at 8:30 in the morning? I had to leave my car overnight. Oil change & tire rotation never got done. My gauge was not replaced & was asked if I wanted to take my care home and bring back in the morning. I have to call someone to come and get me now to get a ride home. I left my car & was called at 7:09 the following day by Carla that my car was ready. I was not happy at all. My time is as precious as any one elses. Carla had told me that even tho I had an appointment, that is was kinda of like a doctor's office. You sit and wait. I did not have time to wait. I would have waited over 10 hours. 8-4:30. Then everything it miraculously done between 4:30 and probably 6pm? There was a gentleman in the waiting room had a 2:30 appt for a oil change and transmission flush. He left before I did and I had a 8:30 a.m. appt. I dropped it off at 8:00. a.m. Not sure I am going back to you again., Very bad customer service and no communication at all with me. More
They mis diagnosed the problem ordered an unnessiary part and then charged over $200 dollar restocking fee. Will never do business with this dealership again part and then charged over $200 dollar restocking fee. Will never do business with this dealership again More
Very rude service advisor named Carla. Would not inform me about what my invoice was about because she was not my service supervisor, told me to call the other advisor later. Despite Being Would not inform me about what my invoice was about because she was not my service supervisor, told me to call the other advisor later. Despite Being a service supervisor herself will not even review my invoice, she told me she was "just checking me out." More