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Davis Gainesville Automotive- Service Center

Gainesville, FL

4.5
668 Reviews

669 Reviews of Davis Gainesville Automotive- Service Center

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March 30, 2024

I brought my truck in clean and when I got it back it was dirty and mud all over it. When I questioned this I was informed that the back lot has dirt. Not sure why no one would clean it before I got it back! More

by KaryScott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roberto
Apr 01, 2024 -

Davis Gainesville Automotive responded

Kary, I appreciate your feedback and I am concerned about your recent service experience. Please reach out to me so we can discuss your experience in more detail. I look forward to hearing from you. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

March 29, 2024

My car was delivered to Chevrolet of Gainesville after the battery died and the car was locked. The dealer took care of the car very efficiently and made sure that I could get a loan vehicle. As I was get More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ropiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Davis Gainesville Automotive responded

Bobby, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Davis Gainesville Chevrolet's Service Department. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

March 29, 2024

The Service Manager, Tyson, is excellent, stays on top of what my car needs and when. Professional and friendly. More

by srusso3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Davis Gainesville Automotive responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

March 28, 2024

Service people are very good and helpful. However I feel like your advertised $89.95 oil change and tire rotation is a bait and switch. It always ends up being $110+ And yes I know about s More

by FGRADDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ropiza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Davis Gainesville Automotive responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can discuss your experience in more detail. I hope to talk with you soon. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

March 27, 2024

I scheduled my appointment online for an AC diagnosis which I found out when I got there they don’t do diagnosis on Saturdays. At first I was frustrated that the website let me book a diagnosis if they d More

by Kinsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon Keen, one guy who does diagnosis on Saturdays
Mar 29, 2024 -

Davis Gainesville Automotive responded

Thank you for taking the time to provide this feedback, Kinsey. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

March 27, 2024

Friendly, explain everything in detail. Dealership is clean and comfortable. Complimentary coffee, tea and water. More

by bjacki213
Recommend Dealer
Yes
Employees Worked With
TJ Ruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Holcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Davis Gainesville Automotive responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

March 23, 2024

Mazda has always given us good maintenance service. Tyler gives you complete accounting of the activity undergone by the car. More

by bedeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Davis Gainesville Automotive responded

Thank you for your feedback. I'm very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to me and I want to be able to provide them with the kind of service they deserve. Come and see us again! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

March 22, 2024

Total rip-off. We sold the Mazda after this visit and will never buy another one after this service experience. Your center overcharged my elderly mother for labor More

by p3hmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyson Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Davis Gainesville Automotive responded

I would like to speak with you directly to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

March 20, 2024

Fast, efficient service. Maintenance personnel were very professional and friendly Would recommend dealership to friends and family. More

by LJAGO6565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Medal
Mar 23, 2024 -

Davis Gainesville Automotive responded

I cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

March 16, 2024

Great place! Sales and service are wonderful. Team members are very helpful and friendly with all your needs. More

by BTHOMPSONSTUF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ropiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon in service is awesome!! Always helpful and friendly service with her.
Mar 19, 2024 -

Davis Gainesville Automotive responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

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