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Davis Gainesville Automotive- Service Center

Gainesville, FL

4.5
598 Reviews

598 Reviews of Davis Gainesville Automotive- Service Center

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January 08, 2025

Great service everybody all around very pleased the total effort of every one at davis More

by bmckinnon25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Dieter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Bundrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Davis Gainesville Automotive responded

Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear that you were pleased with the service from everyone at Davis Gainesville Chevrolet. Our team works hard to provide the best experience possible, and it's rewarding to know we met your expectations. We look forward to assisting you again in the future! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

January 06, 2025

Service was great. I was there for an oil change but found gear shift needed replaced, was able to get that done while there. More

by LEELA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roak
Jan 07, 2025 -

Davis Gainesville Automotive responded

Thank you for your kind review! We're glad to hear that you had a great experience with us at Davis Gainesville Chevrolet. It's wonderful that we could address both your oil change and the gear shift replacement during your visit. We appreciate your support and look forward to seeing you again for any future service needs! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

January 04, 2025

Thank you for courteous service as the service technician was helpful and respectful. The wait was not long. They also left the SUV clean. More

by TAMIKASWOPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon?
Jan 05, 2025 -

Davis Gainesville Automotive responded

Thank you for your kind words! We're glad to hear that you had a positive experience at Davis Gainesville Chevrolet. It's great to know that our service technician was helpful and that you were pleased with the cleanliness of your SUV. We appreciate your feedback and look forward to assisting you again in the future! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

January 03, 2025

I am so disgusted with your service department. For six to eight years I've been bringing at minimum 5 vehicles to receive services. None of my vehicles have ever received any service outside of Ga More

by DWAYNE.WATSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Geisen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Davis Gainesville Automotive responded

Thank you for sharing your experience, Dwayne. I appreciate your loyalty over the years bringing multiple vehicles to Davis Gainesville Chevrolet. Trust is vital in our relationship with customers, and I am disappointed to hear that we have not met your expectations recently. Please feel free to reach out to me directly to discuss your concerns further. We are committed to providing the best service possible and would appreciate the opportunity to address this matter and regain your trust. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

January 01, 2025

Called to make an appointment for a safety recall fix. Service person said appointment was to see a service person and not the time the vehicle would be taken into the shop. He stayed that it may take an More

by rsambcoats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the gentleman's name who helped us out. It was not one of the persons pictured above.
Jan 03, 2025 -

Davis Gainesville Automotive responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the appointment scheduling process at Davis Gainesville Chevrolet. It’s important for us to ensure that our customers understand what to expect during service visits. We’re glad to hear that the service team was able to complete your vehicle’s software upgrade in a timely manner and that you found the service person to be nice. However, we understand your concern about the clarity of the appointment system and will take your comments into consideration to improve our communication moving forward. If you have any further questions or would like to discuss this matter in more detail, please feel free to reach out to us directly. We value your insight and appreciate your understanding. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

December 30, 2024

Not Impressed, Video revealed that I had a screw in one of my tires. I ask for the tire to be repaired. I was informed that your dealership could not repair tires. I'm from Georgia so I spent the next few More

by carl.powell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina Reyna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Davis Gainesville Automotive responded

Thank you for sharing your experience with us. I understand how frustrating it can be to face such a situation, especially when you're far from home. At Davis Gainesville Chevrolet, I strive to provide excellent service, and it seems we missed the mark during your visit. Your feedback is appreciated, and I will take it into consideration as I look for ways to improve our services. If there's anything more you'd like to discuss, please feel free to reach out to me directly. Safe travels! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

December 29, 2024

Went in with a brake issue in addition to my scheduled service. Reported an intermittent metal on metal grinding in the right rear caliper. Was told that the brakes were inspected all around and no proble More

by randy100273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Dec 31, 2024 -

Davis Gainesville Automotive responded

Thank you for sharing your experience with us, Randy. I understand your concerns regarding the brake issue and the inspection process. At Davis Gainesville Chevrolet, we strive to provide thorough and transparent service to all our customers. I encourage you to reach out to me directly, so we can address your concerns and ensure that your vehicle is performing at its best. Your feedback is valuable and we appreciate it. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

December 28, 2024

Everyone was professional and answered all our questions. Our appointment was with Joe but he asked Jesse to help us and we enjoyed working with. More

by bartley1313
Recommend Dealer
Yes
Employees Worked With
Joseph Dieter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Davis Gainesville Automotive responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Davis Gainesville Chevrolet with Joe and Jesse. Our team is dedicated to providing excellent service and we appreciate your feedback. We look forward to assisting you again in the future! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

December 28, 2024

As always, great customer service and vehicle service. Always upfront about needed service and items that can be deferred. More

by JTGORSKEB13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Davis Gainesville Automotive responded

Thank you so much for your wonderful feedback! We truly appreciate you taking the time to highlight our customer service and transparency at Davis Gainesville Chevrolet. It's great to hear that you find value in our approach to vehicle service. We look forward to seeing you again for all your automotive needs! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

December 26, 2024

It was a great experience. Sydnee was amazing and really helpful. That day i wasnot sure about buying. She provided me with amazing offers which made my buy cx-90. Car is amazi More

by bikashadhikari8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Geisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ropiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Davis Gainesville Automotive responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Davis Gainesville Chevrolet and that Sydnee was able to assist you so effectively. Congratulations on your new CX-90! We hope you enjoy every ride in your amazing car. We look forward to seeing you again soon! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

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