Davis Acura
Langhorne, PA
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3,209 Reviews of Davis Acura
We went there to look and winded up buying/trading our 2003 MDX for a 2006 Acura TL. Dottie and John Roche were worked their magic and got me to trade my MDX for a newer Acura with Navigation and Bluet 2003 MDX for a 2006 Acura TL. Dottie and John Roche were worked their magic and got me to trade my MDX for a newer Acura with Navigation and Bluetooth technology. I like the 06 style better than the newer models. The car wasn't inspected nor certified yet. We did the paperwork for the sale to be dated 5/16/09 so I didn't have to make car payment any longer to Wells Fargo as they got the payoff and worked their magic with the financials. We bought the extra warranty like the previous two Acura's we been loyal to Acura since 2001. We didn't get to drive vehicle until 5/18/09 at 5:30. The fuel cap light was on, we called and they said just give few cycle and it should reset itself. Today we had to take the vehicle in for some other items and the staff at Davis Acura is always pleasant. I am a manager of Customer Service and for me to say another organization has exceptional personel is a great comment. More
From my first contact with Davis Acura, I received a prompt response from Tom Gutowski. He was very friendly and helpful without being overdone in this area. He set up an appointment for me to come into prompt response from Tom Gutowski. He was very friendly and helpful without being overdone in this area. He set up an appointment for me to come into the showroom. There were quite a few vehicles to select from and the way Acura is sold with just two choices - with or without nav/tech - is very smart. Makes life easier. The salesperson was very helpful, knew the vehicle well - and worked very hard on my behalf and to get me into a new car that evening. He helped me move items from my other car and made some excellent suggestions to me to help me decide on color, model, and suggested options. Again, he informed and showed enthusiasm but did not push me - no one there did. They were all warm and friendly and I knew I would be welcome in bringing in my vehicle for service. Mr. Bianco took good care of me in installing the door edge guards - they look great and had my vehicle washed. I love the car. THanks to all of you for your help. More
I completed the financial transaction component for my absolutely amazing 09 TL on 5/08/09. The incredible customer-centered service began then, and has continued over the last two weeks. As I am curren absolutely amazing 09 TL on 5/08/09. The incredible customer-centered service began then, and has continued over the last two weeks. As I am currently medically disabled, my needs are greater than the typical customer, yet George Abel and his staff rose to the occasion, met and surpassed my expectations! More
I had a excellent experience at Davis Acura. They made the car buying experience great. There was no pressure in purchasing a car on the spot. I would def. recommend Davis Acura. the car buying experience great. There was no pressure in purchasing a car on the spot. I would def. recommend Davis Acura. More
to begin with, Tyler the internet person at Davis Acura, made sure that I had right information for what I was looking for. He called four times just to make sure that everything was up to our satisfaction made sure that I had right information for what I was looking for. He called four times just to make sure that everything was up to our satisfaction. Tom was also very patient with my wife who does not speak perfect English. Like Tyler, he was very professional and yet very genuine with her. manager John worked with us to be able to finance the car, even though I am recently from Canada and still had not yet established any credit in USA, and my wife had recent bankruptcy in USA. He was also very good, professional, energetic, and had a clarity about what he said that carried air of sincerity beyond the words he was saying. We trusted him, and he came through for us. dwight the salesperson was also every nice, efficient, and allowed us to explore whatever we thought was good, and when we started talking with the manager, he did not interfere, but let us talk and discuss with him freely. He was actually the front person for us, yet once we made our decision, he was professional enough to keep himself in the background and be there just whenever we needed his help. I appreciated that no-pressure approach which we did not find in other Acura dealerships. overall, they were all very professional, well trained, and hats off to the owners of Davis Acura. More
Tara at Davis Acura Internet department was very easy and open to work with. Her level of customer service was excellent. No pressure with the appropriate amount of follow-up without being pushy. Davis Ac open to work with. Her level of customer service was excellent. No pressure with the appropriate amount of follow-up without being pushy. Davis Acura's pricing was top notch. Overall I would recommend Davis Acura based upon my professional experience with them. More
My initial contact was a result of having a poor experience at another dealership in NJ... I contacted Davis Via the internet and from the beginning these folks were down to earth with no high press experience at another dealership in NJ... I contacted Davis Via the internet and from the beginning these folks were down to earth with no high pressure. their mission is to sell cars and have the best customer service. I wound up purchasing a New Acura...no regrets. This dealership is one I will have a continued professional experience with. More
I first started with e mailing from the Internet and Tom in that department got right back to me. I was surprise how fast I got a response. After getting the e mail I call Tom to explain what I was looking in that department got right back to me. I was surprise how fast I got a response. After getting the e mail I call Tom to explain what I was looking for to view as cars at Davis. He set me up with George the manger who was very nice and we set up an appointment for the same night I sent the e mail. I met with George who talked to me and my wife first and then had us test drive 2 vehicles. We were with a sales person on the test drive for both vehicles and then went to discuss what type of payment we were looking for. The time frame was not long and we came to a price that we both agreed to and had the car within one hour from signing the papers. The experience was great with sales and George and I hope the service is just as friendly. I was referred by a friend of mine who bought at Davis in 2008 on a TL and his experience was the same. I would recommend Davis to other friends who have interest in buying a car and not looking for it to be a tough deal to go threw. Joe Ricci More
Dot Tarka is by far the most experienced and professional salesperson I have ever dealt with in all my years of purchasing cars. Her ability to work with a customer in making sure that they understood all th salesperson I have ever dealt with in all my years of purchasing cars. Her ability to work with a customer in making sure that they understood all the high technology features, and the patience that she displays is further testimony to her familiarity with the Acura product line. She is very enthusiastic about the dealership's reputation and Acura. This is the first Acura that we have purchased,and it was precertified and literally in "mint" condition. We have previously owned several Lexus models, Volvo and many other high quality vehicles and have always expected high quality service and fair treatment. I would (and am) recommending the Davis Acura dealership to friends and relatives and will urge them to ask for Dot Tarka, as she is an asset to the Davis Acura organization nd will "do right by the client." More
Dot Tarka is by far the most experienced and professional salesperson I have ever dealt with in all my years of purchasing cars. Her ability to work with a customer in making sure that they understood all th salesperson I have ever dealt with in all my years of purchasing cars. Her ability to work with a customer in making sure that they understood all the high technology features, and the patience that she displays is further testimony to her familiarity with the Acura product line. She is very enthusiastic about the dealership's reputation and Acura. This is the first Acura that we have purchased,and it was precertified and literally in "mint" condition. We have previously owned several Lexus models, Volvo and many other high quality vehicles and have always expected high quality service and fair treatment. I would (and am) recommending the Davis Acura dealership to friends and relatives and will urge them to ask for Dot Tarka, as she is an asset to the Davis Acura organization nd will "do right by the client." More