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David Wilson's Villa Ford

Orange, CA

4.8
422 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 422 reviews

July 17, 2023

Purchased the vehicle through Mission Fed Credit Union. The experience was simple and efficient. The vehicle was delivered to a branch in North County SD. The gentlemen who delivered the vehicle was knowle More

by htn.nguyen5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill
Jul 18, 2023 -

David Wilson's Villa Ford responded

Congratulations on your new Ford! We are thrilled to hear your visit was a memorable one. Welcome to the family! Sincerely, Scott Wade General Manager customercare@villaford.com

July 04, 2023

Easiest car buying experience of all time. Everyone there is super kind and they want to help you get a car, not pressure you into buying one. I ended up in a brand new Bronco for less than th More

by johnnydonovan17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Goldsmith
Jul 05, 2023 -

David Wilson's Villa Ford responded

Congratulations on your new Bronco, Johnny! It's wonderful to hear our team ensured you left with a smile on your face. Welcome to the family! Sincerely, Scott Wade General Manager customercare@villaford.com

July 01, 2023

Robert in Sales was very helpful and available even on days off. Carlos in service made sure I was 100% satisfied with my concerns. More

by apro1
Recommend Dealer
Yes
Employees Worked With
Robert, Carlos
Jul 05, 2023 -

David Wilson's Villa Ford responded

Thank you for choosing us! It's our pleasure to deliver quality service and we're so proud to see our team ensured your visit went seamlessly! Until next time. Sincerely, Scott Wade General Manager customercare@villaford.com

July 01, 2023

My experience with Villa Ford starts in 1997 when I purchased my very first new vehicle, a Ford Ranger. 6 years later I loyally back to purchase a brand new F150 and again in 2016 a $60k Ford F150. The More

by Doug Redding
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Sales
Jul 05, 2023 -

David Wilson's Villa Ford responded

Doug, We're disappointed you feel as if we were not as accommodating as possible and you ended up purchasing a truck elsewhere. We hope you're enjoying that truck thus far and we appreciate your feedback. Sincerely, Scott Wade General Manager customercare@villaford.com

June 30, 2023

Service was requested and performed as requested. Recalls needed were also completed. Nothing else to say. More

by wildings1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Jul 05, 2023 -

David Wilson's Villa Ford responded

Thank you! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Sincerely, Scott Wade General Manager customercare@villaford.com

June 29, 2023

Jane was great. My Car had a major computer problem and she kept me well informed throughout. More

by Steve Mendoza
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jane
Jun 30, 2023 -

David Wilson's Villa Ford responded

Thank you for trusting us with your car, Steve! We're happy to hear Jane ensured it was taken care of properly. Don't hesitate to reach out if there's anything else we can assist with! Sincerely, Scott Wade General Manager customercare@villaford.com

June 23, 2023

Domingo is the best service advisor! He stuck with me and helped solve a very tricky issue with my Mach E. More

by Mao4242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domingo Naranjo
Jun 27, 2023 -

David Wilson's Villa Ford responded

Thank you for sharing your awesome rating! We're happy to hear Domingo ensured your MachE got back on the road! Please don't hesitate to reach out if you have any further questions or concerns. We're here to help! Sincerely, Scott Wade General Manager customercare@villaford.com

June 23, 2023

Victor was a great and knowledgeable service advisor who keeped me informed the whole time my truck was in service. More

by Al
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Victor, Carlos
Jun 27, 2023 -

David Wilson's Villa Ford responded

Thank you, Al! We strive to deliver quality service and we're so proud of Victor and Carlos for taking care of you. Visit us again soon! Sincerely, Scott Wade General Manager customercare@villaford.com

June 17, 2023

Very good service. . Mingo was very attentive and kept me informed.. service was fast and efficient More

by kathirn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domingo
Jun 20, 2023 -

David Wilson's Villa Ford responded

Thank you for sharing your experience, Kathirn! We hope your vehicle is running smoothly & we can't wait to deliver another 5-star visit soon! Sincerely, Scott Wade General Manager customercare@villaford.com

June 09, 2023

Domingo is very helpful and always supplies quality service. I will be returning for future services. More

by Alexshaw614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domingo
Jun 13, 2023 -

David Wilson's Villa Ford responded

Thank you for choosing Villa Ford, Alex! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Sincerely, Scott Wade General Manager customercare@villaford.com

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