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David Wilson's Villa Ford

Orange, CA

4.8
425 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 425 reviews

June 03, 2016

BEST SALES TEAM AROUND Went in expecting to be taken advantage of when buying my F250. They laid out their best pricing up front and negotiation was a thing of the past. AJ More

by DKAnderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ
Jun 03, 2016 -

David Wilson's Villa Ford responded

Dear Valued Customer, Thanks for this outstanding review! We're so happy to hear that AJ and Dan worked together to make sure your car-buying experience was a great one! We'd like to congratulate you on your new F-250 and should you ever have any questions, please don't hesitate to ask! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

June 02, 2016

Length The work done was fine. I just had a problem with time it took. I had an appointment for 10:00am. I arrived at 9:45. The service rep said it may take More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Jukam
Jun 03, 2016 -

David Wilson's Villa Ford responded

Hi Bob, Thanks for the overall positive review. Vehicle safety is our top priority, which is why your appointment may have taken a little longer than expected. If you'd like to discuss the length of your service appointment, please don't hesitate to contact me! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

May 28, 2016

Excellent service experience! I brought my wife's car in for a routine service. Randy Bradley did an excellent job explaining what was needed and did not try to sell me something More

by Coast1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Bradley
May 31, 2016 -

David Wilson's Villa Ford responded

Dear Valued Customer, We want you to know how much we value your generous 5-star review! We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Randy provided just that to you. We couldn't be more grateful for your loyalty and we look forward to many more years together! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

May 28, 2016

Got a great deal I had a great experience buying our new escape salesman did what he said he would do I locked my keys in my car and he got the door open for me More

by bob aviaation
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
May 31, 2016 -

David Wilson's Villa Ford responded

Dear Valued Customer, Thank you for this great review. We take pride in making sure our customers have a positive experience and love that you were able to get that from us. It's customer experiences like these that make us want to do what we do, so thanks again for sharing it with us! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

May 27, 2016

Good work Work was done in a timely and to are satisfaction.Randy Brabley kept us up to date on the problems that came up and was happy to get the problem solve More

by Tim. Mustang1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Bradley
May 31, 2016 -

David Wilson's Villa Ford responded

Dear Valued Customer, Thank you for this stellar review! It gives us great pride knowing that you felt comfortable with our staff and that your visit here was an enjoyable one! Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

May 26, 2016

Great staff, easy to deal with Got in as soon as they opened on a Saturday morning with the car in mind that I was looking for, with the terms I was looking for and they did a good More

by NewFordBuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill, Bryan,
May 26, 2016 -

David Wilson's Villa Ford responded

Dear Valued Customer, We cannot thank you enough for your thoughtful comments on our dealership! It's a team effort here every day, as we strive to provide our customers with the best service possible. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

May 25, 2016

Awesome service Thank you for our 2016 Explorer the service in all departments were wonderful! It was a fast painless purchase! thanks we love our new car! Joe and More

by Daneg4575
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
? DOnt remember but all were great
May 26, 2016 -

David Wilson's Villa Ford responded

Hi Joe and Dana, Thank you for this great review and congrats on your new 2016 Explorer! It's a great SUV that we know you're going to love! We appreciate you stopping by and look forward to serving you again soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

May 21, 2016

Great service, Sales manager went above and beyond Sales manager went above and beyond to ensure I wasn't without a car. I purchased this vehicle at Villa Ford, So it was nice to see that they take ca More

by ken landrith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Several
May 23, 2016 -

David Wilson's Villa Ford responded

Dear Valued Customer, We're so proud to hear that our team went above and beyond to ensure you had a great experience. Thank you for your continued business and we can't wait to help you get into another vehicle in the future! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

May 16, 2016

Fleet purchase2 - 15 Pass Transit Wagons for Phoenix market Reserved 2 wagons, Villa held them for 3.5 weeks while I closed the transaction internally, arranged shipping and licencing, smooth, easy, on time Th More

by Mark Steele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Malin
May 17, 2016 -

David Wilson's Villa Ford responded

Dear Valued Customer, We want you to know how much we value your generous 5-star review! We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that our team provided just that to you. We couldn't be more grateful for your loyalty and we look forward to many more years together! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

May 14, 2016

Great service on warranty problem . Got done on time. Fixed problem. Got called when car was ready. Easy checkout at cashier. Gear shift worked perfectly after replacement. More

by Boo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
May 17, 2016 -

David Wilson's Villa Ford responded

Dear Valued Customer, We appreciate you taking the time to leave this thoughtful review. We take pride in making sure our customers have a positive experience and love that you were able to get that from us. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

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