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David Wilson's Villa Ford

Orange, CA

4.8
411 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 411 reviews

May 27, 2016

Good work Work was done in a timely and to are satisfaction.Randy Brabley kept us up to date on the problems that came up and was happy to get the problem solve More

by Tim. Mustang1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Bradley
May 31, 2016 -

David Wilson's Villa Ford responded

Dear Valued Customer, Thank you for this stellar review! It gives us great pride knowing that you felt comfortable with our staff and that your visit here was an enjoyable one! Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

May 26, 2016

Great staff, easy to deal with Got in as soon as they opened on a Saturday morning with the car in mind that I was looking for, with the terms I was looking for and they did a good More

by NewFordBuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill, Bryan,
May 26, 2016 -

David Wilson's Villa Ford responded

Dear Valued Customer, We cannot thank you enough for your thoughtful comments on our dealership! It's a team effort here every day, as we strive to provide our customers with the best service possible. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

May 25, 2016

Awesome service Thank you for our 2016 Explorer the service in all departments were wonderful! It was a fast painless purchase! thanks we love our new car! Joe and More

by Daneg4575
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
? DOnt remember but all were great
May 26, 2016 -

David Wilson's Villa Ford responded

Hi Joe and Dana, Thank you for this great review and congrats on your new 2016 Explorer! It's a great SUV that we know you're going to love! We appreciate you stopping by and look forward to serving you again soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

May 21, 2016

Great service, Sales manager went above and beyond Sales manager went above and beyond to ensure I wasn't without a car. I purchased this vehicle at Villa Ford, So it was nice to see that they take ca More

by ken landrith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Several
May 23, 2016 -

David Wilson's Villa Ford responded

Dear Valued Customer, We're so proud to hear that our team went above and beyond to ensure you had a great experience. Thank you for your continued business and we can't wait to help you get into another vehicle in the future! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

May 16, 2016

Fleet purchase2 - 15 Pass Transit Wagons for Phoenix market Reserved 2 wagons, Villa held them for 3.5 weeks while I closed the transaction internally, arranged shipping and licencing, smooth, easy, on time Th More

by Mark Steele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Malin
May 17, 2016 -

David Wilson's Villa Ford responded

Dear Valued Customer, We want you to know how much we value your generous 5-star review! We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that our team provided just that to you. We couldn't be more grateful for your loyalty and we look forward to many more years together! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

May 14, 2016

Great service on warranty problem . Got done on time. Fixed problem. Got called when car was ready. Easy checkout at cashier. Gear shift worked perfectly after replacement. More

by Boo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
May 17, 2016 -

David Wilson's Villa Ford responded

Dear Valued Customer, We appreciate you taking the time to leave this thoughtful review. We take pride in making sure our customers have a positive experience and love that you were able to get that from us. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

May 14, 2016

Oil change experience. My appointment was made on line. I arrived 10 minutes early and was checked in promptly and a completion was given to me. Then I was pleasantly surpri More

by Marianne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Clark
May 17, 2016 -

David Wilson's Villa Ford responded

Hi Marianne, Thank you for this positive review. We are extremely pleased to hear that your visit was such a positive one and we hope it's something we'll be able to repeat over and over again! It's customer experiences like these that make us want to do what we do, so thanks again for sharing it with us! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

September 17, 2015

Love my new F-150 Everybody from Sales to Finance to Service has gone above and beyond since I purchased my new F-150. The General Manager Scott even came down to cong More

by FordTruckGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Wade
Mar 23, 2016 -

David Wilson's Villa Ford responded

Dear Valued Customer, We couldn't be more appreciative of this positive review! The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. We hope you're enjoying your new F-150 and thank you for choosing David Wilson's Villa Ford! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

September 17, 2015

Great staff Really appreciated all the helpful advice and the salesperson walking me through each car I was interested in. Would definitely recommend them to a fr More

by Alex2pro3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Wade
March 13, 2015

Rolled out the red carpet until they saw my credit score I went to this dealership after looking online for a car. I knew my credit was not good but I wanted to see if I could trade my current vehicle for an More

by befair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zack
Mar 16, 2015 -

David Wilson's Villa Ford responded

Hi befair, Thank you for your feedback. We are extremely disappointed to hear that you were very unsatisfied with your recent experience at Villa Ford. Our top priority is customer satisfaction which is why I would like to speak to you in further detail regarding your experience. Please feel free to contact me at your earliest convenience so we can hopefully reach a solution. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

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