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David Wilson's Villa Ford

Orange, CA

4.8
423 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 423 reviews

June 20, 2016

Great experience as always. Randy was great as always. Everyone there very helpful and polite. all m questions were answered and I received my car back in a timely manner. More

by Rita Meghrouni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Jun 21, 2016 -

David Wilson's Villa Ford responded

Hi Rita, We want you to know how much we value your generous 5-star review! Randy is a valued member of our team here and we're thrilled to hear he was able to take such great care of you. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

June 20, 2016

Car buying ease! Had a great experience with a very knowledgable staff. I came in knowing what I wanted to pay and leave with. I didn't have a lot of time and they acc More

by Fordlover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wilson, Jose
Jun 21, 2016 -

David Wilson's Villa Ford responded

Dear Valued Customer, We appreciate you taking the time to leave this thoughtful review. It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

June 18, 2016

Service of Ford Escape Service Manager was prompt , courteous and expedited work as promised Work done was as requested Efficient facility in general Was surprised More

by Norris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
randy Bradley
Jun 20, 2016 -

David Wilson's Villa Ford responded

Dear Valued Customer, We couldn't be more appreciative of this positive review! It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

June 17, 2016

Buy from Villa Ford Great Peeps! Tony Pasqualetto has stood the test of time because he is straight shooting, personable, honest and just the best. Though winding down i More

by Chris C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Niki Gandara, Tony Pasqualetto
Jun 20, 2016 -

David Wilson's Villa Ford responded

Hi Chris, Wow! Thanks for this great review! We're so happy to hear that Tony continually provides you with the best service possible! He's a great asset to us and we'll be sure to share your comments with him and the rest of our team. Thanks for being a part of the Villa Ford Family and we'll see you again soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

June 12, 2016

Great service! I was previously a GM vehicle owner for about 20 years, but decided to test drive the F-150 and give it a shot. I was very well taken care of by the More

by jbarb78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian
Jun 13, 2016 -

David Wilson's Villa Ford responded

Dear Valued Customer, Thanks for this 5-star review and congrats on your new F-150! We're so happy to hear that Julian went above and beyond to make sure you had a great car-buying experience. Welcome to the David Wilson's Villa Ford Family and we can't wait to serve you again soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

June 11, 2016

Annual checkup Friendly employees, fast service,and reasonably priced. Had no problem waiting for my car. Had my annual checkup, 1 new tire, and at the end I recei More

by Reviewer_B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Richardson
Jun 13, 2016 -

David Wilson's Villa Ford responded

Dear Valued Customer, Thank you for this awesome review! We're so happy to see that your experience here was a great one! We hope your car is running just like new and we can't wait to see you at your next service visit! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

June 09, 2016

It was very good. Everything taken of in a timely manner. I was in with our 2013 Ford Edge for a routine check. Everything was done very well and all explained to me. I feel they very thorough. More

by Kathy Cole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Bradley
Jun 09, 2016 -

David Wilson's Villa Ford responded

Hi Kathy, Thank you for this positive review. We're extremely pleased to see that your service experience was a great one and we hope your new Edge is running just like new. Thanks for stopping by and we look forward to seeing you at your next service visit! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

June 05, 2016

Actual Service GOOD, need improvement setting up apointment Only problem: at time of setting appointment, not informed car ride is on a schedule. I sat in waiting room 1 hour before I got my own ride home. More

by Bar, B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Clarke
Jun 06, 2016 -

David Wilson's Villa Ford responded

Dear Valued Customer, Thank you for the feedback. We've taken your review into account and will work to make the appointment process go smoother moving forward. Should you ever have any questions, please don't hesitate to ask! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

June 03, 2016

BEST SALES TEAM AROUND Went in expecting to be taken advantage of when buying my F250. They laid out their best pricing up front and negotiation was a thing of the past. AJ More

by DKAnderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ
Jun 03, 2016 -

David Wilson's Villa Ford responded

Dear Valued Customer, Thanks for this outstanding review! We're so happy to hear that AJ and Dan worked together to make sure your car-buying experience was a great one! We'd like to congratulate you on your new F-250 and should you ever have any questions, please don't hesitate to ask! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

June 02, 2016

Length The work done was fine. I just had a problem with time it took. I had an appointment for 10:00am. I arrived at 9:45. The service rep said it may take More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Jukam
Jun 03, 2016 -

David Wilson's Villa Ford responded

Hi Bob, Thanks for the overall positive review. Vehicle safety is our top priority, which is why your appointment may have taken a little longer than expected. If you'd like to discuss the length of your service appointment, please don't hesitate to contact me! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com