David Wilson's Villa Ford
Orange, CA
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We are very happy with our experience with Villa Ford. We were looking for a car after my car died unexpectedly. We had an idea what I wanted and Villa Ford was able to deliver everything we expected. Th We were looking for a car after my car died unexpectedly. We had an idea what I wanted and Villa Ford was able to deliver everything we expected. The employees are friendly and helpful. It was a pleasant experience overall. More
Missed one important thing Your mechanics let the entire system down (even the sales department) when they failed for the second time to rotate the tires. Simple thing, now I h Your mechanics let the entire system down (even the sales department) when they failed for the second time to rotate the tires. Simple thing, now I have to go to my Goodyear dealer to get it done. Guess what, he does interval servicing too. Why not just go there instead in the first place? TELL THEM THIS (the mechanics). If they didn't do that, what else didn't they do? Did they actually do my injector service? Now trust comes into the picture, all over a simple tire rotation. Matt was the service writer and was very courteous. More
Very pleasant Everyone at Villa Ford was pleasant and helpful. Alex in Sales, Trent the Product Specialist and Dan in Finance are top rate at what they do! Everyone at Villa Ford was pleasant and helpful. Alex in Sales, Trent the Product Specialist and Dan in Finance are top rate at what they do! More
A New C-Max Energi Since this is our 3rd C-Max leased from David Wilson't Villa Ford, we knew what we wanted when we walked into the dealership. Within 3 hours, we drov Since this is our 3rd C-Max leased from David Wilson't Villa Ford, we knew what we wanted when we walked into the dealership. Within 3 hours, we drove off the lot in a 2016 Kona Blue C-Max Energi [SEL], but not without a little snag. Thinking that all the SEL's were the same...they are NOT...we inspected the car brought around for us to view, and went back to the office to proceed with the deal. It's only then that we were told: "You know that this vehicle has no backup camera." We did NOT. So, back to the drawing board. Car #2 was brought out for inspection, and we carefully went over the list of options. But, of course, the options cost quite a bit more $. So the well-advertised price for the big July 4th sale, floated away, and our monthly lease payment increased accordingly. Not once did the salesperson tell us that there are different packages available on the SEL in the initial negotiation. Since we already drive a 2015 loaded Energi, [SEL], we were dismayed to find out that our 2015 has many perks that the new car does not. But the bottom line...at 80 miles a gallon, it all works out in the end. More
Our 12 truck from Villaford Great team from Julian our fleet representative to the finance manager! Also my guys in the company pass up three closer ford dealers to take to Vill Great team from Julian our fleet representative to the finance manager! Also my guys in the company pass up three closer ford dealers to take to Villaford service center!!! More
Great Experience Within the last 2 years, we've purchased 2 vehicles from Villa Ford! After having a few hiccups with the maintenance on our vehicle, Brian Boyda & Za Within the last 2 years, we've purchased 2 vehicles from Villa Ford! After having a few hiccups with the maintenance on our vehicle, Brian Boyda & Zac Slaughter were able to correct and guide us into a new vehicle without any issues! They truly seemed to care about our needs. And not only were they accommodating, they seemed to laugh with us on the issues that seemed to be happening. A big Thank you to the Finance department (Jorge)! You knocked out the worst process of buying a car so quickly! Thanks! All in all, we LOVED working with Brian, Zac & Jorge! We will DEFINITELY be recommending our family and friends to go through VillaFord! Thanks again for your time and effort in correcting any problems we had! We truly are thankful and happy customers! More
Great customer service I trust Julian and knew there was never a choice of going anywhere else. I'm in sales and Julian's experience continues to be superb in every aspe I trust Julian and knew there was never a choice of going anywhere else. I'm in sales and Julian's experience continues to be superb in every aspect from beginning to end. Thank you More
Review So the sales manager Jose was amazing and the finance guys was super cool I believe one of the manager mark I think was his name was so helpful but th So the sales manager Jose was amazing and the finance guys was super cool I believe one of the manager mark I think was his name was so helpful but the person showing me the car he had reddish hair I believe his name was Austin he was very rude and wouldn't answer my questions just my grandpas and the car was for me and I almost walked out but everyone else was super nice and helpful More
Car buying ease! Had a great experience with a very knowledgable staff. I came in knowing what I wanted to pay and leave with. I didn't have a lot of time and they acc Had a great experience with a very knowledgable staff. I came in knowing what I wanted to pay and leave with. I didn't have a lot of time and they accommodated that with ease. Often car buying can be a daunting task. Not at Villa Ford. From their great selection of vehicles to their management team it was a breeze! Highly recommend that anyone looking for a new purchase or lease visit Villa Ford! I'll be back! More
Great experience as always. Randy was great as always. Everyone there very helpful and polite. all m questions were answered and I received my car back in a timely manner. Randy was great as always. Everyone there very helpful and polite. all m questions were answered and I received my car back in a timely manner. More