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David Wilson's Villa Ford

Orange, CA

4.8
434 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 434 reviews

September 15, 2016

Helpful sales staff Professional & friendly staff, very willing to assist. Offered comparison between lease & purchase options. I never felt my questions were unimportan More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Goldsmith,Trent, finance rep, Dulce
Sep 15, 2016 -

David Wilson's Villa Ford responded

Hi Linda, It's a team effort here and we're so happy to hear that our team worked together to ensure you had a great experience. We want to thank you for stopping by and sharing this great review with us. Hope to see you again soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

September 12, 2016

Efficient, thorough, excellent customer service Villa Ford gives "Going to the dealership for service" a good name. Always dreaded going to dealerships in the past for fear of added unnecessary "pr More

by Rubydoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Bradley
Sep 12, 2016 -

David Wilson's Villa Ford responded

We're grateful for this review and pleased to see that Randy and our team provide you with the quality service that you deserve. We hope your Ford is running just like new and we can't wait to see you at your next service visit! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

September 12, 2016

Great experience Came in looking for a used car Left with a new car at zero interest. Every one at the dealership was friendly and helpful. Thanks for a great day. More

by Outforfungirl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex
Sep 13, 2016 -

David Wilson's Villa Ford responded

Thank you for this great review! We're so happy to see you had a great car-buying experience here. Congrats on your new vehicle and welcome to the Villa Ford Family! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

September 11, 2016

Was a very good buying experience . Your staff did a good job winning me over. I'm probably one of the toughest customers and they took away a negative experience into a positive one. More

by Bobdeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Niki and then handed me off to Jacob. Nikki is better than most sales reps I've ever worked with
Sep 12, 2016 -

David Wilson's Villa Ford responded

Hi Bob, Thanks for this positive review. It's our pleasure to provide you with a quality experience and we thank you for your business. Please let us know, should you ever have any questions, as we're always here to help! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

September 11, 2016

Good old fashion, no pressure customer service. Rex (sales) was probably the best sales person I have ever dealt with; highly recommend him; ask for him. Austin was extremely helpful in going over t More

by TB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex and Austin, thanks for your help.
Sep 12, 2016 -

David Wilson's Villa Ford responded

Thank you so much for this great review. It's a great pleasure to read that Rex and our team provided you with a stress-free car buying experience. We hope your new vehicle is treating you well and we look forward to working with you for many years to come. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

September 11, 2016

Awesome experience Awesome from the moment we stepped into the showroom till we drove our truck home. Villa ford has a tip top staff and would definitely recommend famil More

by HDFATBOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack,bahzad,
Sep 12, 2016 -

David Wilson's Villa Ford responded

Thanks for this 5-star review and congrats on your new truck! We're so happy to hear that our staff provided you with the best experience possible and we can't wait to see you, your friends and your family again soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

September 07, 2016

Service issue with on board engine management computer Difficult problem, took longer than expected. Service tech needed to contact FORD to resolve issue As of today still working it. Provided nice loan More

by Boss303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul richardson
Sep 08, 2016 -

David Wilson's Villa Ford responded

Thank you for this quality review. We're disappointed to hear your vehicle has had issues but are pleased to see that our team has accommodated you. Please let us know if you ever have any questions, as we're always here to help. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

September 03, 2016

Normal vehicle maintainance Fantastic visit to Villa Ford. Randell had me in and out in no time at all. The service and staff were very nice and accommodating. I won't take my v More

by Djacks25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randell
Sep 06, 2016 -

David Wilson's Villa Ford responded

Thank you for this great review. It's a pleasure to see that Randall provided you with the experience you deserve. We hope your car is running just like new and we can't wait to see you at your next service appointment! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

August 30, 2016

Always great Julian always takes care of us, we buy all are vehicles from villa ford and recommend Julian and villa ford to our family and friends More

by Aqualine
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Julian
Aug 31, 2016 -

David Wilson's Villa Ford responded

Thank you for this positive review! Julian is a great asset to us here and we're so proud to see that he constantly provides you with the quality service that you deserve. We'll be sure to share your comments with him and the rest of our team. Thanks for being a part of the Villa Ford Family and we'll see you again soon. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

August 26, 2016

VERY UPSET, VERY DISAPPOINTED!!! You Had my car for 2.5 weeks. My navagatior runs like xxxx now! Not accurate on completion date. Pay that much, shouldn't have issues. My navagatior d More

by dwn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert
Sep 01, 2016 -

David Wilson's Villa Ford responded

We're very disappointed to hear that you had a negative experience recently at our Service Department. When you have a moment, please contact Randy Bradley here at rbradley@villaford.com, as your business is extremely important to us and we'd like to keep it. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

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