
David Wilson's Villa Ford
Orange, CA
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Helpful sales staff Professional & friendly staff, very willing to assist. Offered comparison between lease & purchase options. I never felt my questions were unimportan Professional & friendly staff, very willing to assist. Offered comparison between lease & purchase options. I never felt my questions were unimportant - always treated me with respect More
Efficient, thorough, excellent customer service Villa Ford gives "Going to the dealership for service" a good name. Always dreaded going to dealerships in the past for fear of added unnecessary "pr Villa Ford gives "Going to the dealership for service" a good name. Always dreaded going to dealerships in the past for fear of added unnecessary "preventative" maintenance. I can trust Villa Ford and Mr Bradley for an honest estimate and thorough maintenance check. More
Great experience Came in looking for a used car Left with a new car at zero interest. Every one at the dealership was friendly and helpful. Thanks for a great day. Came in looking for a used car Left with a new car at zero interest. Every one at the dealership was friendly and helpful. Thanks for a great day. More
Was a very good buying experience . Your staff did a good job winning me over. I'm probably one of the toughest customers and they took away a negative experience into a positive one. . Your staff did a good job winning me over. I'm probably one of the toughest customers and they took away a negative experience into a positive one. More
Good old fashion, no pressure customer service. Rex (sales) was probably the best sales person I have ever dealt with; highly recommend him; ask for him. Austin was extremely helpful in going over t Rex (sales) was probably the best sales person I have ever dealt with; highly recommend him; ask for him. Austin was extremely helpful in going over the vehicle. The finance guy (sorry I don't remember your name) finished it all off nicely. Thanks for a very non-stressful buying experience. More
Awesome experience Awesome from the moment we stepped into the showroom till we drove our truck home. Villa ford has a tip top staff and would definitely recommend famil Awesome from the moment we stepped into the showroom till we drove our truck home. Villa ford has a tip top staff and would definitely recommend family and friends to go and make a purchase there for a new or used car. More
Service issue with on board engine management computer Difficult problem, took longer than expected. Service tech needed to contact FORD to resolve issue As of today still working it. Provided nice loan Difficult problem, took longer than expected. Service tech needed to contact FORD to resolve issue As of today still working it. Provided nice loaner/rental car for a total of three days so far More
Normal vehicle maintainance Fantastic visit to Villa Ford. Randell had me in and out in no time at all. The service and staff were very nice and accommodating. I won't take my v Fantastic visit to Villa Ford. Randell had me in and out in no time at all. The service and staff were very nice and accommodating. I won't take my vehicle any where else for serving. More
Always great Julian always takes care of us, we buy all are vehicles from villa ford and recommend Julian and villa ford to our family and friends Julian always takes care of us, we buy all are vehicles from villa ford and recommend Julian and villa ford to our family and friends More
VERY UPSET, VERY DISAPPOINTED!!! You Had my car for 2.5 weeks. My navagatior runs like xxxx now! Not accurate on completion date. Pay that much, shouldn't have issues. My navagatior d You Had my car for 2.5 weeks. My navagatior runs like xxxx now! Not accurate on completion date. Pay that much, shouldn't have issues. My navagatior doesnt run like it should. Never had these problems before. Navagatior seems to have shifting problems, and is stiff when going into gear. When acceleration the car is jerky. Should be smooth. I just paid that much for you to break my car. service department not good. Lies when car will be ready. Picked up my car and a coke exploded in side, no one cleaned it left it in sticky as xxxx all over. Had to complain before it was cleaned Yet again I have to go back to see if they can fix what they broke. Not a happy custome. If you have an expensive car don't bring it here, More