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David Wilson's Villa Ford

Orange, CA

4.8
411 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 411 reviews

July 03, 2016

We are very happy with our experience with Villa Ford. We were looking for a car after my car died unexpectedly. We had an idea what I wanted and Villa Ford was able to deliver everything we expected. Th More

by Luvfusion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose(sales), Trent (delivered the car)
Jul 05, 2016 -

David Wilson's Villa Ford responded

We're sorry to hear that your car died but are pleased to see that our team helped you get into a new one. Welcome to the Villa Ford family and should you ever have any questions, please don't hesitate to ask! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

July 03, 2016

Missed one important thing Your mechanics let the entire system down (even the sales department) when they failed for the second time to rotate the tires. Simple thing, now I h More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, service writer
Jul 05, 2016 -

David Wilson's Villa Ford responded

Hi Bruce, Thank you for your feedback. It's disappointing that you didn't receive the quality service that you deserved. If you'd like to discuss any issues, please don't hesitate to contact Randy Bradley here at rbradley@villaford.com. We look forward to hearing from you. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

July 02, 2016

Very pleasant Everyone at Villa Ford was pleasant and helpful. Alex in Sales, Trent the Product Specialist and Dan in Finance are top rate at what they do! More

by Bobbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex, Trent and Dan
Jul 05, 2016 -

David Wilson's Villa Ford responded

Hi Bobbie, We appreciate you taking the time to leave this positive review. Alex, Trent and Dan are all great assets to us here and we're so happy to see they provided you with a great experience. Welcome to the Villa Ford family and we'll see you again soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

June 30, 2016

A New C-Max Energi Since this is our 3rd C-Max leased from David Wilson't Villa Ford, we knew what we wanted when we walked into the dealership. Within 3 hours, we drov More

by Savy shopper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex, Ryan, Jorge
Jul 01, 2016 -

David Wilson's Villa Ford responded

Thank you for this positive review and for your continued support of our dealership. We're disappointed that you were not fully informed by our salesperson about the different options available to you. If you'd like to discuss this small snag, please don't hesitate to contact me. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

June 30, 2016

Our 12 truck from Villaford Great team from Julian our fleet representative to the finance manager! Also my guys in the company pass up three closer ford dealers to take to Vill More

by VWbuss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian
Jul 01, 2016 -

David Wilson's Villa Ford responded

Wow! Thank you for this awesome review! We couldn't be prouder to hear that Julian provides you with great service and you continue to purchase vehicles from us here. Please know that your loyalty has not gone unnoticed and we're so grateful to have you as a member of the David Wilson's Villa Ford family! We hope to see you again soon and hope you have a great 4th of July weekend! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

June 29, 2016

Great Experience Within the last 2 years, we've purchased 2 vehicles from Villa Ford! After having a few hiccups with the maintenance on our vehicle, Brian Boyda & Za More

by Shan.Scocchio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Boyda, Zac Slaughter, Jorge(financing)
Jun 29, 2016 -

David Wilson's Villa Ford responded

Wow! Thank you for this amazing review. It's a team effort here and we're so proud to hear that Brian, Zac and Jorge all worked together to ensure you had the best experience possible! We hope your two vehicles are treating you well and should you ever have any questions, please don't hesitate to ask, as we're always here to help! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

June 28, 2016

Great customer service I trust Julian and knew there was never a choice of going anywhere else. I'm in sales and Julian's experience continues to be superb in every aspe More

by Mluna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Julian Mallin
Jun 29, 2016 -

David Wilson's Villa Ford responded

Julian is an all-star and we're proud to hear that he provides you with a great experience each and every time you stop by. We'll be sure to share your wonderful comments with him and the rest of our team. Thanks for being a part of the Villa Ford family and we can't wait to see you again soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

June 23, 2016

Review So the sales manager Jose was amazing and the finance guys was super cool I believe one of the manager mark I think was his name was so helpful but th More

by Raquelareyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose, mark Austin
Jun 24, 2016 -

David Wilson's Villa Ford responded

Dear Valued Customer, Thank you for this positive review. While pleased to see that Jose and Mark provided you with a quality car-buying experience, we are disappointed that not all members of our team provided you with the service that you deserved. We've taken this review into account and will work to be better each day. Thank you for stopping by and we hope to serve you again soon. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

June 20, 2016

Car buying ease! Had a great experience with a very knowledgable staff. I came in knowing what I wanted to pay and leave with. I didn't have a lot of time and they acc More

by Fordlover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wilson, Jose
Jun 21, 2016 -

David Wilson's Villa Ford responded

Dear Valued Customer, We appreciate you taking the time to leave this thoughtful review. It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

June 20, 2016

Great experience as always. Randy was great as always. Everyone there very helpful and polite. all m questions were answered and I received my car back in a timely manner. More

by Rita Meghrouni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Jun 21, 2016 -

David Wilson's Villa Ford responded

Hi Rita, We want you to know how much we value your generous 5-star review! Randy is a valued member of our team here and we're thrilled to hear he was able to take such great care of you. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

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