David Wilson's Villa Ford
Orange, CA
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Service issue with on board engine management computer Difficult problem, took longer than expected. Service tech needed to contact FORD to resolve issue As of today still working it. Provided nice loan Difficult problem, took longer than expected. Service tech needed to contact FORD to resolve issue As of today still working it. Provided nice loaner/rental car for a total of three days so far More
Normal vehicle maintainance Fantastic visit to Villa Ford. Randell had me in and out in no time at all. The service and staff were very nice and accommodating. I won't take my v Fantastic visit to Villa Ford. Randell had me in and out in no time at all. The service and staff were very nice and accommodating. I won't take my vehicle any where else for serving. More
Always great Julian always takes care of us, we buy all are vehicles from villa ford and recommend Julian and villa ford to our family and friends Julian always takes care of us, we buy all are vehicles from villa ford and recommend Julian and villa ford to our family and friends More
VERY UPSET, VERY DISAPPOINTED!!! You Had my car for 2.5 weeks. My navagatior runs like xxxx now! Not accurate on completion date. Pay that much, shouldn't have issues. My navagatior d You Had my car for 2.5 weeks. My navagatior runs like xxxx now! Not accurate on completion date. Pay that much, shouldn't have issues. My navagatior doesnt run like it should. Never had these problems before. Navagatior seems to have shifting problems, and is stiff when going into gear. When acceleration the car is jerky. Should be smooth. I just paid that much for you to break my car. service department not good. Lies when car will be ready. Picked up my car and a coke exploded in side, no one cleaned it left it in sticky as xxxx all over. Had to complain before it was cleaned Yet again I have to go back to see if they can fix what they broke. Not a happy custome. If you have an expensive car don't bring it here, More
Regular maintenance with service contract Randy was very efficient and personable. Our car was ready and washed when promised. Had to wait for my car as I didn't have a ride; the waiting room Randy was very efficient and personable. Our car was ready and washed when promised. Had to wait for my car as I didn't have a ride; the waiting room was comfortable. More
Great rxperience Great service and attentiveness. Paul Richardson is very professional and does a great job. I decided to wait until my Service was completed and I Great service and attentiveness. Paul Richardson is very professional and does a great job. I decided to wait until my Service was completed and I had a minimal wait. My truck was even washed when it was done. It was great service with a smile! More
Terrific ! Another Terrific Villa Ford Car Buying Experience ! Although I did not get exactly what I needed to payoff my 2015 Acadia, I got a Terrific Price on Another Terrific Villa Ford Car Buying Experience ! Although I did not get exactly what I needed to payoff my 2015 Acadia, I got a Terrific Price on my new 2016 Ford Fusion. More
Excellenat I had a great experience with the salesperson by the name of Wes and finance manager was great too. I would consider purchasing from this dealer again I had a great experience with the salesperson by the name of Wes and finance manager was great too. I would consider purchasing from this dealer again. More
Great customer service When I took my car in for service it needed more attention than we had initially planned for and the service drive manager Randy was so great at keepi When I took my car in for service it needed more attention than we had initially planned for and the service drive manager Randy was so great at keeping me informed of any updates. More
Oil Change I received a "first oil change free) when I brought my used 2012 Nissan from Villa Ford. The vehicle was purchased August 1, 2015, and I just put on I received a "first oil change free) when I brought my used 2012 Nissan from Villa Ford. The vehicle was purchased August 1, 2015, and I just put on a little over 3000 miles since the purchase, but decided to get the oil changed after driving it for a year. The service advisor came to my car as soon as I stopped in service area. I waited in the customer area and it didn't take long to complete the job. The service advisor explained what all was done and was very courteous and friendly and thanked me for the business. I love Villa Ford.............. More