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David Wilson's Villa Ford

Orange, CA

4.8
418 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 418 reviews

September 07, 2016

Service issue with on board engine management computer Difficult problem, took longer than expected. Service tech needed to contact FORD to resolve issue As of today still working it. Provided nice loan More

by Boss303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul richardson
Sep 08, 2016 -

David Wilson's Villa Ford responded

Thank you for this quality review. We're disappointed to hear your vehicle has had issues but are pleased to see that our team has accommodated you. Please let us know if you ever have any questions, as we're always here to help. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

September 03, 2016

Normal vehicle maintainance Fantastic visit to Villa Ford. Randell had me in and out in no time at all. The service and staff were very nice and accommodating. I won't take my v More

by Djacks25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randell
Sep 06, 2016 -

David Wilson's Villa Ford responded

Thank you for this great review. It's a pleasure to see that Randall provided you with the experience you deserve. We hope your car is running just like new and we can't wait to see you at your next service appointment! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

August 30, 2016

Always great Julian always takes care of us, we buy all are vehicles from villa ford and recommend Julian and villa ford to our family and friends More

by Aqualine
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Julian
Aug 31, 2016 -

David Wilson's Villa Ford responded

Thank you for this positive review! Julian is a great asset to us here and we're so proud to see that he constantly provides you with the quality service that you deserve. We'll be sure to share your comments with him and the rest of our team. Thanks for being a part of the Villa Ford Family and we'll see you again soon. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

August 26, 2016

VERY UPSET, VERY DISAPPOINTED!!! You Had my car for 2.5 weeks. My navagatior runs like xxxx now! Not accurate on completion date. Pay that much, shouldn't have issues. My navagatior d More

by dwn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert
Sep 01, 2016 -

David Wilson's Villa Ford responded

We're very disappointed to hear that you had a negative experience recently at our Service Department. When you have a moment, please contact Randy Bradley here at rbradley@villaford.com, as your business is extremely important to us and we'd like to keep it. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

August 19, 2016

Regular maintenance with service contract Randy was very efficient and personable. Our car was ready and washed when promised. Had to wait for my car as I didn't have a ride; the waiting room More

by RiceFusion
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Only dealt with Randy and the cashier (didn't get his name).
Aug 22, 2016 -

David Wilson's Villa Ford responded

Thank you for this great review. Randy is a great asset to us here and we're very pleased to see that he made your experience a positive one and you enjoyed our facility. Thanks for choosing us here and should you ever have any questions, please don't hesitate to ask. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

August 16, 2016

Great rxperience Great service and attentiveness. Paul Richardson is very professional and does a great job. I decided to wait until my Service was completed and I More

by Carservice123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Richardson
Aug 16, 2016 -

David Wilson's Villa Ford responded

We're extremely grateful for this positive review and so happy to hear that Paul provided you with the quality service that you deserved. We'll be sure to share your comments with him and the rest of our team. We hope your truck is treating you well and we'll see you again soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

August 16, 2016

Terrific ! Another Terrific Villa Ford Car Buying Experience ! Although I did not get exactly what I needed to payoff my 2015 Acadia, I got a Terrific Price on More

by jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Camacho
Aug 17, 2016 -

David Wilson's Villa Ford responded

Hi Jim, Thank you for this quality review! We're so pleased to hear that you had another great experience with us here! We hope you like your new Fusion and please know how much we appreciate your business. Hope to see you again soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

August 13, 2016

Excellenat I had a great experience with the salesperson by the name of Wes and finance manager was great too. I would consider purchasing from this dealer again More

by Fernando Dorado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
WES
Aug 15, 2016 -

David Wilson's Villa Ford responded

Hi Fernando, We appreciate you taking the time to leave this great review. Wes is a great asset to us here and we're happy to see that he provided you with the quality service that you deserve. Welcome to the Villa Ford Family and we hope to see you soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

August 11, 2016

Great customer service When I took my car in for service it needed more attention than we had initially planned for and the service drive manager Randy was so great at keepi More

by unwilling2share
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Bradley
Aug 11, 2016 -

David Wilson's Villa Ford responded

Thank for this quality review. Randy is a great asset to us here and we're very lucky to have him on our team. We hope your vehicle is treating you well and please let us know should you ever have any questions, as we're always here to help. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

August 10, 2016

Oil Change I received a "first oil change free) when I brought my used 2012 Nissan from Villa Ford. The vehicle was purchased August 1, 2015, and I just put on More

by Charles Shoup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Aug 11, 2016 -

David Wilson's Villa Ford responded

Hi Charles, We're extremely grateful for this review and so happy to hear that our service team provided you with the quality service that you deserve. We hope your vehicle is running just like new and we hope to see you at your next service appointment! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

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