Back

David Wilson's Villa Ford

Orange, CA

4.8
412 Reviews

2550 N. Tustin St.

Orange, CA

92865

Directions

By Type

Showing 412 reviews

October 06, 2016

Excellent Service Took my new F-250 Super Duty in for some Due Bill. Bryan and Angelica did a great job and the crew completed the work very efficiently. Great experien More

by jyfishking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan, Angelica
Oct 07, 2016 -

David Wilson's Villa Ford responded

The F-250 is an awesome truck and we're glad you love it. We'll take care of you and your truck for as long as you want us to and we look forward to a long lasting relationship together. Hope to see you soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

October 03, 2016

Happy Customers We had been dealing with some issues since we purchased our truck. Matt went out of his way to make sure we were satisfied with everything. They stan More

by Mike and Suzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 04, 2016 -

David Wilson's Villa Ford responded

Hi Mike and Suzi, We're disappointed to hear that you've had issues with your truck since purchasing it but pleased to see that Matt went above and beyond to make sure you've been satisfied with everything. We'd like to thank you for choosing us here and please know that we're always here for you! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

October 01, 2016

Experience with Villa Ford and Randy Excellent customer service on Randy's part. I took my 2015 F150 SuperCrew Lariat in for some body alignment issues and a screeching noise coming from More

by Dirtrider211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Bradley
Oct 03, 2016 -

David Wilson's Villa Ford responded

Hi Erik, Thanks for taking the time to leave this quality review. We're extremely pleased to see that Randy made sure that you received the quality service that you deserved and we hope your F-150 is running just like new. Let us know if you ever need anything and we'll see you again soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

September 29, 2016

did not complete the job I went in for my initial service. I also had problem with the drivers seat. After the car was there for about 6 hours they called and asked if I could More

by jfhwy6256
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Sep 29, 2016 -

David Wilson's Villa Ford responded

We're discouraged to see that there were issues regarding your recent service visit. If you'd like to discuss this visit in further detail, please contact Randy Bradley here at rbradley@villaford.com, so we can help resolve this issue. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

September 26, 2016

Courteous, efficient , good pricing Comfortable environment, friendly, and quality service. I like the staff and I am a returning customer. If I need to wait, there are plenty of restaur More

by Cathleen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt J. and Paul
Sep 27, 2016 -

David Wilson's Villa Ford responded

Hi Cathleen, We appreciate this great review and are extremely pleased to see that you enjoyed our state-of-the-art facility. It's great having you as a member of the Villa Ford Family and hope to work with you many years to come and hope to see you soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

September 24, 2016

Pain free, friendly staff, great experience. These guys are all super friendly and professional. Very patient and informative workers who made the experience as pleasant as possible. I would defi More

by Brandon91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian, Bryan
Sep 26, 2016 -

David Wilson's Villa Ford responded

Hi Brandon, We're so happy to read this review and see that you had an outstanding experience here. We'd like to congratulate you on your new Ford and we're extremely excited to serve you, your family and friends again soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

September 21, 2016

Great service AJ is awesome, very accommodating and great personality among all the staff. They went above and beyond to find exactly what I was looking for and giv More

by Rubyf150
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Goodman, Jorge (in finance), Trent?
Sep 22, 2016 -

David Wilson's Villa Ford responded

Thank you for this great review. It's a team effort here and we're pleased to see that AJ and team worked to make sure you had a great experience. We'd like to welcome you to the Villa Ford Family and we can't wait to work with you for many years to come. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

September 21, 2016

15k service Fast and they remember me. Never a reason to complain. Always top notch. When Wilson took over it went from "just ok" to "I'll never go anywhere else" More

by Hange2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Bradley
Sep 22, 2016 -

David Wilson's Villa Ford responded

We're grateful for this review and so pleased to see that our team continually provides you with the experience you deserve. Thanks for being a part of the family and we can't wait to see you again soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

September 15, 2016

Helpful sales staff Professional & friendly staff, very willing to assist. Offered comparison between lease & purchase options. I never felt my questions were unimportan More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Goldsmith,Trent, finance rep, Dulce
Sep 15, 2016 -

David Wilson's Villa Ford responded

Hi Linda, It's a team effort here and we're so happy to hear that our team worked together to ensure you had a great experience. We want to thank you for stopping by and sharing this great review with us. Hope to see you again soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

September 12, 2016

Efficient, thorough, excellent customer service Villa Ford gives "Going to the dealership for service" a good name. Always dreaded going to dealerships in the past for fear of added unnecessary "pr More

by Rubydoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Bradley
Sep 12, 2016 -

David Wilson's Villa Ford responded

We're grateful for this review and pleased to see that Randy and our team provide you with the quality service that you deserve. We hope your Ford is running just like new and we can't wait to see you at your next service visit! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

...
36
...