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David Wilson's Villa Ford

Orange, CA

4.8
418 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 418 reviews

October 17, 2016

Just great Because they explain all the process nice and easy the program of leasing vs buying and we still have the option to keeping our new car. More

by Superduty550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffry
Oct 18, 2016 -

David Wilson's Villa Ford responded

We appreciate this positive review and are happy to see that our team has been very informative about your options. We're grateful for your business and hope we can work with you for many years to come! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

October 17, 2016

Purchase a new vehicle We were treated great, no pressure. When you arrive to the dealership you are greated by an individual (technician/rep.) who knows just about everythi More

by The Roman Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian and Trevor. This is our third vehicle we have purchased from Julian and Trevor was the individual who took his time and answered all the questions we had about the vehicle and showed us how they all worked. Great job Trevor!!!
Oct 18, 2016 -

David Wilson's Villa Ford responded

Hi Roman Family, Our top priority is the satisfaction of our customers and we're so happy to see that Trevor and Julian made sure you went home happy. They're both great members of our team and we'll be sure to share this awesome review with them. We hope your new vehicle is treating you well and please let us know if you ever need anything, as we're always here to help! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

October 14, 2016

Fast service Service was fast and everyone was very polite, the time I arrived there was someone to welcome me and ask questions for the reason for my visit, Rande More

by Gary Heist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randell
Oct 17, 2016 -

David Wilson's Villa Ford responded

Hi Gary, Thank you for taking the time to leave this positive review. We're always looking to provide our customers with a 5-star experience, so please let us know what we could have done differently to earn that extra star! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

October 13, 2016

Easy and Professional It was easy to find the best program, and to have everything explained completely by people who know. The vehicle was in stock and we drove away that More

by Red Roberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete
Oct 14, 2016 -

David Wilson's Villa Ford responded

Hi Red, Congrats on your new vehicle and thank you for this positive review. Please know that we're always here for you and don't hesitate to ask, should you ever need anything. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

October 13, 2016

great service I came in to the service dept. without an appointment for a 30k service and Dustin got me in and out in an hour and a half. More

by hcp
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin
Oct 14, 2016 -

David Wilson's Villa Ford responded

We're pleased to see that Dustin took care of you and got you in and out in no time. We hope your vehicle is running just like new and we hope to see you at your next service appointment! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

October 10, 2016

Fixed it I have taken my truck to the same dealer for a long time and never had any problems. I have had a rear end noise that they told me was tire noise, too More

by Anthony Gonzalez
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Bradley
Oct 11, 2016 -

David Wilson's Villa Ford responded

Hi Anthony, We're pleased to see that our team was able to take care of you and provide you with an experience you couldn't receive elsewhere. We're happy that your truck is running just like new and if you ever need anything, please let us or Randy know! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

October 06, 2016

Excellent Service Took my new F-250 Super Duty in for some Due Bill. Bryan and Angelica did a great job and the crew completed the work very efficiently. Great experien More

by jyfishking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan, Angelica
Oct 07, 2016 -

David Wilson's Villa Ford responded

The F-250 is an awesome truck and we're glad you love it. We'll take care of you and your truck for as long as you want us to and we look forward to a long lasting relationship together. Hope to see you soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

October 03, 2016

Happy Customers We had been dealing with some issues since we purchased our truck. Matt went out of his way to make sure we were satisfied with everything. They stan More

by Mike and Suzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 04, 2016 -

David Wilson's Villa Ford responded

Hi Mike and Suzi, We're disappointed to hear that you've had issues with your truck since purchasing it but pleased to see that Matt went above and beyond to make sure you've been satisfied with everything. We'd like to thank you for choosing us here and please know that we're always here for you! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

October 01, 2016

Experience with Villa Ford and Randy Excellent customer service on Randy's part. I took my 2015 F150 SuperCrew Lariat in for some body alignment issues and a screeching noise coming from More

by Dirtrider211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Bradley
Oct 03, 2016 -

David Wilson's Villa Ford responded

Hi Erik, Thanks for taking the time to leave this quality review. We're extremely pleased to see that Randy made sure that you received the quality service that you deserved and we hope your F-150 is running just like new. Let us know if you ever need anything and we'll see you again soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

September 29, 2016

did not complete the job I went in for my initial service. I also had problem with the drivers seat. After the car was there for about 6 hours they called and asked if I could More

by jfhwy6256
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Sep 29, 2016 -

David Wilson's Villa Ford responded

We're discouraged to see that there were issues regarding your recent service visit. If you'd like to discuss this visit in further detail, please contact Randy Bradley here at rbradley@villaford.com, so we can help resolve this issue. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

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