David Wilson's Villa Ford

Service was great from dropping my car off to picking it up Because the tech who wrote up the ticket was fast and to the point and informed me that he will call me has soon as he gets info about the trouble, wh Because the tech who wrote up the ticket was fast and to the point and informed me that he will call me has soon as he gets info about the trouble, which he did and then called me when car was ready. I never had to call dealership to find out what was wrong or if car was done. More

All aspects of the service covered, including rental car I took my truck there for a leaks of what I thought was transmission seal. They diagnosed it, covered it under warranty and covered my rental car. Tur I took my truck there for a leaks of what I thought was transmission seal. They diagnosed it, covered it under warranty and covered my rental car. Turned out to be a radiator hose clip issue. Randy needs to rub off on a few of the other service guys, he's solid. More

Taken care of within a day Had a low idling engine and they were able to take care of it within a day. Still under warranty so no charge which was a nice surprise. All very pro Had a low idling engine and they were able to take care of it within a day. Still under warranty so no charge which was a nice surprise. All very professional. More

Regular oil change etc. Done sooner than expected. From the time I drove in to the time I left was a very good experience. Everything was done very well. The results of the service were explained ver From the time I drove in to the time I left was a very good experience. Everything was done very well. The results of the service were explained very clearly. More

Great Service Service staff were quick and very professional. They were thorough in checking my vehicle top to bottom, and fixed the blocked drain on my sunroof Service staff were quick and very professional. They were thorough in checking my vehicle top to bottom, and fixed the blocked drain on my sunroof and even did a great job cleaning the interior. Randy was very helpful in keeping me informed. Would continue to come here for years to come More

Great Service Thank you for your assistance Villa Ford. Exceptional customer service from top to bottom. Dealership looks presentable and a please to work with mana Thank you for your assistance Villa Ford. Exceptional customer service from top to bottom. Dealership looks presentable and a please to work with management. Thank you More

Very professional. Quick and efficient. Would return and recommend to others. Convenient, clean, timely, high quality service, knowledgeable, nice people, hard working would return again a Would return and recommend to others. Convenient, clean, timely, high quality service, knowledgeable, nice people, hard working would return again and again and again. More

Typical franchise xx I called in to buy a vehicle from these folks and was initially transferred four different times to four different "schedulers" who each asked me the I called in to buy a vehicle from these folks and was initially transferred four different times to four different "schedulers" who each asked me the same questions. I was then sent a video of the car via text followed by a text from a sales person 3 hours later. I responded with a few questions about their fees and the car, I never heard back. I emailed their GM the next morning to let him know I was trying to buy a car from them, never heard a thing. I then received a call from Niki, their rude internet manager who was very defensive. I told her I would like to make an offer of $28000 on a car listed for $30200, a good starting point in my opinion. Niki then transferred me to the preowned manager who was insanely rude. He gave me the "market based pricing" jargon. Everything is market based pricing! He said we should start negotiating at $38k if I wanted to start negotiating and that I should go to the auction. I never got his name because he pretty much hung up on me and when I attempted to get his name I was right back at the start of this wonderful cycle of communication. Avoid this folks at all costs, there are plenty of places to buy a car. More

Awesome fast and clean What can I say? I didn't have an appointment and they were still fast, still helpful and like always very friendly! Gotta hand it to who ever is runn What can I say? I didn't have an appointment and they were still fast, still helpful and like always very friendly! Gotta hand it to who ever is running the service department, they make that place great! More