David Wilson's Villa Ford
Orange, CA
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Smooth Transaction. Incredible Experience Stopped by on Black Friday to finalize the deal on a brand new 2017 Ford Mustang. I was texting with Jacob two weeks prior to stepping foot at the dea Stopped by on Black Friday to finalize the deal on a brand new 2017 Ford Mustang. I was texting with Jacob two weeks prior to stepping foot at the dealer, about the car. Just like Jacob described is what I got. The whole deal from start to finish was smooth. Jacob, the lady who did the test drive, and the person doing the finance were all nice, courteous and professional. I highly recommend this dealership. More
Great used car buying experience We did research online to find the vehicle we were looking for and found 6 vehicles. We decided to go look at each one then determine which one we wo We did research online to find the vehicle we were looking for and found 6 vehicles. We decided to go look at each one then determine which one we would buy. We had decided to purchase a 2014 Ford Explorer Sport. After looking at the first two vehicles we had decided that we would buy from the dealer that provided the best experience. Villa Ford was the fourth dealership we visited, and the experience was so enjoyable that we went ahead and purchased the vehicle. More
Service matters Service was completed within a short amount of time. Shuttle ride was prompt. Communication was effective and questions were answered. And a free car Service was completed within a short amount of time. Shuttle ride was prompt. Communication was effective and questions were answered. And a free car wash ! More
Very professional. Completed work quickly and professionally. Would go back in the future. Like attention given from start to finsih. Dealer store was clean and all were Completed work quickly and professionally. Would go back in the future. Like attention given from start to finsih. Dealer store was clean and all were helpful. More
Service was great from dropping my car off to picking it up Because the tech who wrote up the ticket was fast and to the point and informed me that he will call me has soon as he gets info about the trouble, wh Because the tech who wrote up the ticket was fast and to the point and informed me that he will call me has soon as he gets info about the trouble, which he did and then called me when car was ready. I never had to call dealership to find out what was wrong or if car was done. More
All aspects of the service covered, including rental car I took my truck there for a leaks of what I thought was transmission seal. They diagnosed it, covered it under warranty and covered my rental car. Tur I took my truck there for a leaks of what I thought was transmission seal. They diagnosed it, covered it under warranty and covered my rental car. Turned out to be a radiator hose clip issue. Randy needs to rub off on a few of the other service guys, he's solid. More
Taken care of within a day Had a low idling engine and they were able to take care of it within a day. Still under warranty so no charge which was a nice surprise. All very pro Had a low idling engine and they were able to take care of it within a day. Still under warranty so no charge which was a nice surprise. All very professional. More
Regular oil change etc. Done sooner than expected. From the time I drove in to the time I left was a very good experience. Everything was done very well. The results of the service were explained ver From the time I drove in to the time I left was a very good experience. Everything was done very well. The results of the service were explained very clearly. More
Great Service Service staff were quick and very professional. They were thorough in checking my vehicle top to bottom, and fixed the blocked drain on my sunroof Service staff were quick and very professional. They were thorough in checking my vehicle top to bottom, and fixed the blocked drain on my sunroof and even did a great job cleaning the interior. Randy was very helpful in keeping me informed. Would continue to come here for years to come More
Great Service Thank you for your assistance Villa Ford. Exceptional customer service from top to bottom. Dealership looks presentable and a please to work with mana Thank you for your assistance Villa Ford. Exceptional customer service from top to bottom. Dealership looks presentable and a please to work with management. Thank you More