David Wilson's Villa Ford

Very professional. Quick and efficient. Would return and recommend to others. Convenient, clean, timely, high quality service, knowledgeable, nice people, hard working would return again a Would return and recommend to others. Convenient, clean, timely, high quality service, knowledgeable, nice people, hard working would return again and again and again. More

Typical franchise xx I called in to buy a vehicle from these folks and was initially transferred four different times to four different "schedulers" who each asked me the I called in to buy a vehicle from these folks and was initially transferred four different times to four different "schedulers" who each asked me the same questions. I was then sent a video of the car via text followed by a text from a sales person 3 hours later. I responded with a few questions about their fees and the car, I never heard back. I emailed their GM the next morning to let him know I was trying to buy a car from them, never heard a thing. I then received a call from Niki, their rude internet manager who was very defensive. I told her I would like to make an offer of $28000 on a car listed for $30200, a good starting point in my opinion. Niki then transferred me to the preowned manager who was insanely rude. He gave me the "market based pricing" jargon. Everything is market based pricing! He said we should start negotiating at $38k if I wanted to start negotiating and that I should go to the auction. I never got his name because he pretty much hung up on me and when I attempted to get his name I was right back at the start of this wonderful cycle of communication. Avoid this folks at all costs, there are plenty of places to buy a car. More

Awesome fast and clean What can I say? I didn't have an appointment and they were still fast, still helpful and like always very friendly! Gotta hand it to who ever is runn What can I say? I didn't have an appointment and they were still fast, still helpful and like always very friendly! Gotta hand it to who ever is running the service department, they make that place great! More

Just great Because they explain all the process nice and easy the program of leasing vs buying and we still have the option to keeping our new car. Because they explain all the process nice and easy the program of leasing vs buying and we still have the option to keeping our new car. More

Purchase a new vehicle We were treated great, no pressure. When you arrive to the dealership you are greated by an individual (technician/rep.) who knows just about everythi We were treated great, no pressure. When you arrive to the dealership you are greated by an individual (technician/rep.) who knows just about everything about ford vehicles, not by a salesman... hence no pressure. This individual is able to answer just about any question you may have about the vehicle you are looking at. How many miles per gallon, size of the engine, features and how they work, and any other question you can think of. The salesman does not enter the picture until you are reasy to buy, giving you the space to make a decision and not be pressured. I loved this new way of selling. Thank all you Trevor for your patience and answering all our questions, he was awesome! He actually picked the vehicle we purchased just by listening to us. He was very knowledgeable, patient and friendly. Thank you Julian for the friendly, quick and easy car buying experience. This is our 3rd vehicle from you, THANK YOU! We will be back. More

Fast service Service was fast and everyone was very polite, the time I arrived there was someone to welcome me and ask questions for the reason for my visit, Rande Service was fast and everyone was very polite, the time I arrived there was someone to welcome me and ask questions for the reason for my visit, Randell the service rep was very pleasant. More

great service I came in to the service dept. without an appointment for a 30k service and Dustin got me in and out in an hour and a half. I came in to the service dept. without an appointment for a 30k service and Dustin got me in and out in an hour and a half. More

Easy and Professional It was easy to find the best program, and to have everything explained completely by people who know. The vehicle was in stock and we drove away that It was easy to find the best program, and to have everything explained completely by people who know. The vehicle was in stock and we drove away that day. More

Fixed it I have taken my truck to the same dealer for a long time and never had any problems. I have had a rear end noise that they told me was tire noise, too I have taken my truck to the same dealer for a long time and never had any problems. I have had a rear end noise that they told me was tire noise, took it to them 3 separate times the noise is getting louder...tire noise. So I decided to take to Villa Ford that my friend told he is very happy with, spoke with Randy and long story short truck was fixed in 2 days! These guys are awesome, Randy is a great guy kept me in the loop the whole time, you have a new customer!! More