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David Wilson's Villa Ford

Orange, CA

4.8
412 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 412 reviews

December 02, 2016

Smooth Transaction. Incredible Experience Stopped by on Black Friday to finalize the deal on a brand new 2017 Ford Mustang. I was texting with Jacob two weeks prior to stepping foot at the dea More

by moys21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
Dec 03, 2016 -

David Wilson's Villa Ford responded

Hi Moises, Congrats on your new Mustang and thank you for this awesome review. We're so proud to see that Jacob went above and beyond to ensure your car-buying experience was a great one. We hope you're loving your Mustang and should you ever have any questions, please let us or Jacob know! Sincerely, Scott Wade General Manager

December 01, 2016

Great used car buying experience We did research online to find the vehicle we were looking for and found 6 vehicles. We decided to go look at each one then determine which one we wo More

by Chris Mansell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan, Jacob
Dec 01, 2016 -

David Wilson's Villa Ford responded

Hi Chris, We appreciate this review and are so happy to see that our dealership provided you with the best experience. Your business is greatly appreciated and we'd like to welcome you to the VF Family. Congrats on your first Explorer and we'll see you at your first service appointment! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

November 22, 2016

Service matters Service was completed within a short amount of time. Shuttle ride was prompt. Communication was effective and questions were answered. And a free car More

by Exploreit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Nov 22, 2016 -

David Wilson's Villa Ford responded

Thank you for this 5-star review and for your business. It's a great pleasure to read that our team took care of you and got you in and out in no time. We hope your Ford is running just like new and we can't wait to see you at your next service appointment. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

November 19, 2016

Very professional. Completed work quickly and professionally. Would go back in the future. Like attention given from start to finsih. Dealer store was clean and all were More

by Rlittle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept.
Nov 21, 2016 -

David Wilson's Villa Ford responded

Thank you for taking the time to leave this positive review. We're very happy to see our team took care of you and got you back on the road. We hope your vehicle is just like new and we look forward to seeing you at your next service appointment. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

November 17, 2016

Service was great from dropping my car off to picking it up Because the tech who wrote up the ticket was fast and to the point and informed me that he will call me has soon as he gets info about the trouble, wh More

by Jerry Giesler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Bradley
Nov 18, 2016 -

David Wilson's Villa Ford responded

Hi Jerry, We're pleased to see that our team was prompt and returned your vehicle to you in a timely manner. We're always looking to provide our customers with a 5-star experience, so please let us know what we could have done differently to earn that extra star. We hope your Ford is treating you well and we hope to see you again soon! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

November 06, 2016

All aspects of the service covered, including rental car I took my truck there for a leaks of what I thought was transmission seal. They diagnosed it, covered it under warranty and covered my rental car. Tur More

by BP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Nov 07, 2016 -

David Wilson's Villa Ford responded

Thank you for this 5-star review and thank you for choosing us here at David Wilson's Villa Ford. We're pleased to see Randy took care of you and hope your truck is running just like new! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

October 31, 2016

Taken care of within a day Had a low idling engine and they were able to take care of it within a day. Still under warranty so no charge which was a nice surprise. All very pro More

by mzbnoc
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Jackson
Oct 31, 2016 -

David Wilson's Villa Ford responded

It's a great pleasure to read that our service team took care of you and got your vehicle back to you promptly. We hope it's running just like new and please let us know if you ever need anything, as we're always here to help. Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

October 29, 2016

Regular oil change etc. Done sooner than expected. From the time I drove in to the time I left was a very good experience. Everything was done very well. The results of the service were explained ver More

by Kathy Cole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Bradley
Oct 29, 2016 -

David Wilson's Villa Ford responded

Hi Kathy, We're so happy to see that Randy and our team provided you with the top notch service that you deserve. We hope your vehicle is running just like new and we look forward to seeing you at your next service visit! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

October 28, 2016

Great Service Service staff were quick and very professional. They were thorough in checking my vehicle top to bottom, and fixed the blocked drain on my sunroof More

by flexmom2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Oct 29, 2016 -

David Wilson's Villa Ford responded

Thank you for this positive review. It's a pleasure to see that Randy provided you with a quality experience. We're always looking to provide our customers with a 5-star experience, so please let us know what we could have done differently to earn that extra star. Thanks! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

October 26, 2016

Great Service Thank you for your assistance Villa Ford. Exceptional customer service from top to bottom. Dealership looks presentable and a please to work with mana More

by jroach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Robertson
Oct 27, 2016 -

David Wilson's Villa Ford responded

It's a great pleasure to read this and we're extremely pleased to see that our staff made sure you had a top notch experience. Thanks for choosing us here and should you ever need anything, please let us know! Sincerely, Scott Wade General Manager 714.637.8222 swade@villaford.com

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